$16.50 - $22.50/hr
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet ...
$16.50 - $22.50/hr
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet ...
$52K - $70K/yr
Ability to work efficiently and independently during shift work, including weekends, holidays, and ... Experience with chat programs or support tools used for real-time communication in operational ...
$52K - $70K/yr
Ability to work efficiently and independently during shift work, including weekends, holidays, and ... Experience with chat programs or support tools used for real-time communication in operational ...
Aurora, CO · On-site
$65K - $99K/yr
Ability to work efficiently and independently during shift work, including weekends, holidays, and ... Experience with chat programs or support tools used for real-time communication in operational ...
Aurora, CO · On-site
$65K - $99K/yr
Ability to work efficiently and independently during shift work, including weekends, holidays, and ... Experience with chat programs or support tools used for real-time communication in operational ...
Aurora, CO · On-site
$52K - $70K/yr
Ability to work efficiently and independently during shift work, including weekends, holidays, and ... Experience with chat programs or support tools used for real-time communication in operational ...
Aurora, CO · On-site
$52K - $70K/yr
Ability to work efficiently and independently during shift work, including weekends, holidays, and ... Experience with chat programs or support tools used for real-time communication in operational ...
Aurora, CO · On-site
$52K - $70K/yr
Ability to work efficiently and independently during shift work, including weekends, holidays, and ... Experience with chat programs or support tools used for real-time communication in operational ...
Aurora, CO · On-site
$52K - $70K/yr
Ability to work efficiently and independently during shift work, including weekends, holidays, and ... Experience with chat programs or support tools used for real-time communication in operational ...
Denver, CO · On-site
Resolve technical inquiries across email, chat (powered by Slack), and portal engagements ... This role includes an on-call rotation managed by PagerDuty, covering weekends, select after-hours ...
Denver, CO · On-site
Resolve technical inquiries across email, chat (powered by Slack), and portal engagements ... This role includes an on-call rotation managed by PagerDuty, covering weekends, select after-hours ...
Provide technical support to customers through phone, email, chat, and ticketing systems in a fast-paced SaaS environment * Troubleshoot and resolve customer issues related to software downloads ...
Quick apply
Provide technical support to customers through phone, email, chat, and ticketing systems in a fast-paced SaaS environment * Troubleshoot and resolve customer issues related to software downloads ...
Broomfield, CO · On-site
$32 - $38/hr
Provide basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures * Utilize established problem ...
Broomfield, CO · On-site
$32 - $38/hr
Provide basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures * Utilize established problem ...
Broomfield, CO · On-site
Provide basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures * Utilize established problem ...
Broomfield, CO · On-site
Provide basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures * Utilize established problem ...
Broomfield, CO · On-site
Provide basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures * Utilize established problem ...
Broomfield, CO · On-site
Provide basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures * Utilize established problem ...
Colorado Springs, CO · On-site
$17.75 - $24/hr
... chat systems. * Provide Tier 0/1 Helpdesk support for various systems throughout the Mission Command Support Center, and provide Tier 2 support for the Blue Force Tracker family of systems.
Colorado Springs, CO · On-site
$17.75 - $24/hr
... chat systems. * Provide Tier 0/1 Helpdesk support for various systems throughout the Mission Command Support Center, and provide Tier 2 support for the Blue Force Tracker family of systems.
Colorado Springs, CO · On-site
$30K - $50K/yr
... chat systems. * Provide Tier 0/1 Helpdesk support for various systems throughout the Mission Command Support Center, and provide Tier 2 support for the Blue Force Tracker family of systems.
Quick apply
Colorado Springs, CO · On-site
$30K - $50K/yr
... chat systems. * Provide Tier 0/1 Helpdesk support for various systems throughout the Mission Command Support Center, and provide Tier 2 support for the Blue Force Tracker family of systems.
Colorado Springs, CO · On-site
$30K - $50K/yr
... chat systems. * Provide Tier 0/1 Helpdesk support for various systems throughout the Mission Command Support Center, and provide Tier 2 support for the Blue Force Tracker family of systems.
Colorado Springs, CO · On-site
$30K - $50K/yr
... chat systems. * Provide Tier 0/1 Helpdesk support for various systems throughout the Mission Command Support Center, and provide Tier 2 support for the Blue Force Tracker family of systems.
$17.75 - $24/hr
... Chat systems. * Provide Tier 0/1 Helpdesk support for various systems throughout the Mission Command Support Center, provide Tier 2 support for Blue Force Tracker family of systems. * Accurately ...
$17.75 - $24/hr
... Chat systems. * Provide Tier 0/1 Helpdesk support for various systems throughout the Mission Command Support Center, provide Tier 2 support for Blue Force Tracker family of systems. * Accurately ...
Colorado Springs, CO · On-site
$40K - $50K/yr
... Chat systems. * Provide Tier 0/1 Helpdesk support for various systems throughout the Mission Command Support Center, provide Tier 2 support for Blue Force Tracker family of systems. * Accurately ...
Quick apply
Colorado Springs, CO · On-site
$40K - $50K/yr
... Chat systems. * Provide Tier 0/1 Helpdesk support for various systems throughout the Mission Command Support Center, provide Tier 2 support for Blue Force Tracker family of systems. * Accurately ...
Colorado Springs, CO · On-site
$40K - $50K/yr
... Chat systems. * Provide Tier 0/1 Helpdesk support for various systems throughout the Mission Command Support Center, provide Tier 2 support for Blue Force Tracker family of systems. * Accurately ...
Colorado Springs, CO · On-site
$40K - $50K/yr
... Chat systems. * Provide Tier 0/1 Helpdesk support for various systems throughout the Mission Command Support Center, provide Tier 2 support for Blue Force Tracker family of systems. * Accurately ...
Colorado Springs, CO · On-site
$17.75 - $24/hr
... Chat systems. * Provide Tier 0/1 Helpdesk support for various systems throughout the Mission Command Support Center, provide Tier 2 support for Blue Force Tracker family of systems. * Accurately ...
Colorado Springs, CO · On-site
$17.75 - $24/hr
... Chat systems. * Provide Tier 0/1 Helpdesk support for various systems throughout the Mission Command Support Center, provide Tier 2 support for Blue Force Tracker family of systems. * Accurately ...
Westminster, CO · On-site
$23 - $26/hr
Bachelor's Degree or associate degree with equivalent experience in a customer solution environment * 2 years of experience supporting customers via chat, email, and phone * Customer-focused approach ...
Quick apply
Westminster, CO · On-site
$23 - $26/hr
Bachelor's Degree or associate degree with equivalent experience in a customer solution environment * 2 years of experience supporting customers via chat, email, and phone * Customer-focused approach ...
Westminster, CO · On-site
Bachelor's Degree or equivalent experience in a customer solution environment * 2 years of experience supporting customers via chat, email, and phone * Customer-focused approach that ensures all ...
Quick apply
Westminster, CO · On-site
Bachelor's Degree or equivalent experience in a customer solution environment * 2 years of experience supporting customers via chat, email, and phone * Customer-focused approach that ensures all ...
Apply to chat with a recruiter about the details! Our 25-bed Intensive Care Unit (ICU) provides ... To support our advanced care, we utilize specialized devices such as Continuous Renal Replacement ...
Apply to chat with a recruiter about the details! Our 25-bed Intensive Care Unit (ICU) provides ... To support our advanced care, we utilize specialized devices such as Continuous Renal Replacement ...
$15.17 - $18.06
14% of jobs
$19.58 is the 25th percentile. Wages below this are outliers.
$18.06 - $20.96
21% of jobs
$20.96 - $23.85
14% of jobs
The median wage is $24.02 / hr.
$23.85 - $26.75
18% of jobs
$28.72 is the 75th percentile. Wages above this are outliers.
$26.75 - $29.64
12% of jobs
$29.64 - $32.54
6% of jobs
$32.54 - $35.43
4% of jobs
$35.43 - $38.33
3% of jobs
$38.33 - $41.22
3% of jobs
$41.22 - $44.12
3% of jobs
$44.12 - $47.01
1% of jobs
$15
$27
$47
A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.
As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.
To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.
$16.50 - $22.50/hr
Full-time
Posted 11 days ago
We’re iPostal1 and we’re in growth mode!
This is an exciting time to join our team. Headquartered in Rockland County, N.Y., we are an established, cutting-edge leader in the digital mailbox industry. Our customer base is quickly growing and we’re looking for confident, upbeat, personable Customer Service professionals to support that growth in our Denver, Colorado location. There will be a two-week, paid training which starts with the first week in the Denver office and the second week in our Montebello, N.Y. headquarters.
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude. If you enjoy assisting customers and want to make a career of it, this could be a great opportunity for you!
Responsibilities:
Answer inbound calls from customers in a prompt and professional manner
Identify the type of assistance needed
Ascertain level of assistance needed to resolve inquiry and escalate when appropriate
Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients
Manage customer expectations
Actively engage customers in on-line chat context
Additional duties as assigned and deemed appropriate per level including but not limited to handling escalations, team supervision, analytics and reporting
Requirements:
Active listening skills
Results oriented
Strong work ethic
Excellent verbal and written communication skills
Previous experience in a customer service-oriented role
iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other category protected by law.
