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Weekend Chat Support Jobs in Highlands Ranch, CO

HealthCare Support

CT Technician

Aurora, CO · On-site

$38.84 - $54.38/hr

Weekends & Evenings: $2.50/hr. Daily Responsibilities for CT Technologist: * Following protocols ... chat : * Call me : 407-478-5893 * Email me: Angela.Drye@healthcaresupport.com Healthcare Support ...

Datadog

Federal Support Engineer 3

Denver, CO · Hybrid

Engage with public sector customers via multiple channels (ticketing system, live chat, calls, and ... Able to work an on-call rotating schedule that requires weekend availability Datadog values people ...

J.P. Morgan

Technology Support Specialist

Aurora, CO

Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures * Utilizes established problem ...

Datadog

Federal Support Engineer 3

Denver, CO · On-site

$92K - $122K/yr

Engage with public sector customers via multiple channels (ticketing system, live chat, calls, and ... Able to work an on-call rotating schedule that requires weekend availability Datadog values people ...

LINQ

Customer Support Specialist

Denver, CO

$31K - $51K/yr

This includes taking calls, emails, and chat sessions to ensure we are providing the best solutions ... Software support or technical support experience (SaaS environment) * Friendly and professional ...

LINQ

Technical Support Specialist

Denver, CO

$40K - $60K/yr

This includes taking calls, emails, and chat sessions to ensure we are providing the best solutions ... Software support or technical support experience (SaaS environment) * Friendly and professional ...

GDR Group

Desktop Support Technician

Broomfield, CO

$18 - $20/hr

... tasks) o Google Chat and Gmail (Outlook familiarity is a plus) o Zoom Calling and Zoom video ... lunch) No weekend or after-hours support expected (exceptions for special projects) Benefits ...

GDR

Desktop Support Technician

Broomfield, CO · On-site

$18 - $20/hr

... Chat and Gmail (Outlook familiarity is a plus) o Zoom Calling and Zoom video conferencing · ... weekend or after-hours support expected (exceptions for special projects) · Benefits include: o ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Highlands Ranch, CO

Weekend Chat Support information

See Highlands Ranch, CO salary details

$15

$27

$46

How much do weekend chat support jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for weekend chat support in Highlands Ranch, CO is $27.34, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $29.76 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Highlands Ranch, CO? The most popular types of Chat Support jobs in Highlands Ranch, CO are:
What job categories do people searching Weekend Chat Support jobs in Highlands Ranch, CO look for? The top searched job categories for Weekend Chat Support jobs in Highlands Ranch, CO are:
What cities near Highlands Ranch, CO are hiring for Weekend Chat Support jobs? Cities near Highlands Ranch, CO with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you

Customer Experience Coordinator

Artifact Uprising

Denver, CO

$42K - $44K/yr

Full-time

Posted 18 hours ago

Posted today

Job description

As a Customer Experience Coordinator at Artifact Uprising, you'll be the voice of our brand—building relationships, solving problems, and guiding our customers through their creative journeys. You'll engage with our community via email and live chat to support product creation, answer service-related questions, and ensure swift and thoughtful resolution to any issues.

This role blends customer support, sales enablement, and technical troubleshooting. You’ll play a key part in attracting, retaining, and delighting our customers—helping turn every interaction into a meaningful moment. We're a team that collaborates closely, celebrates wins, and genuinely enjoys what we do.

Job Responsibilities
  • Deliver timely, accurate, and empathetic responses to customer inquiries via email and live chat
  • Support customers with product questions, order issues, payments, and website navigation
  • Proactively upsell and convert interest into purchases with thoughtful, needs-based guidance
  • Retain customers through exceptional service and relationship-building
  • Identify and surface patterns in customer feedback to inform internal improvements (including creating reports and analysis to share with the larger team)
  • Collaborate on cross-functional projects and assist with ad hoc tasks to support overall CX performance
  • Occasionally work evenings or weekends based on team needs and seasonal demand
  • Monitor and ensure customer orders successfully progress through fulfillment
  • Partner with production teams to identify and resolve order-related issues, coordinating customer communication when action is needed to prevent delays
  • Support continuous improvement initiatives by identifying opportunities to streamline and automate CX processes and workflows
  • Manage customer-facing promotional and credit code programs, including setup, troubleshooting, and ongoing maintenance (promo/credit code creation, deletion, etc)
  • Process specialized customer account requests, including tax-exempt account management and account deletion requests
  • Assist in monitoring and escalating potentially fraudulent activity to protect customers and the business
  • Provide technical support expertise to the CX team, assisting with complex troubleshooting and platform-related customer issues
  • Support CX reporting and analytics efforts by gathering, analyzing, and sharing customer insights to inform business decisions
Qualifications
  • Bachelor’s degree or equivalent relevant experience
  • 1–3 years in a customer support or client-facing role; eCommerce experience preferred
  • Sales-minded with an ability to identify opportunities and drive conversion
  • Comfortable with multiple technical platforms (e.g., Zendesk, Google Suite, Looker)
  • Able to prioritize and troubleshoot effectively in a fast-paced, high-volume environment
  • Strong written and verbal communication skills with a warm, professional tone
  • Team player with excellent attention to detail and follow-through
  • Calm under pressure and always customer-first in your approach
  • Teachable and excited to grow
The final salary is commensurate with experience, skills, and organizational equity considerations.
Artifact Uprising® is a Colorado-based company that creates premium quality, customizable photo goods for your digital photos. Driven by the mission to empower people to tell their stories effortlessly, beautifully and often, the company is known for elevated design and thoughtfully sourced materials. Signature products include the Layflat Album touting ultra-thick pages and foil-stamped covers, textured matte Everyday Prints, and a line of customizable frames.  
 
Artifact Uprising was recently named on the Built In Colorado’s 2025 Best Places to Work list. We are a tight-knit team who works with some of the latest technology to delight and inspire our customers.  
 
Job Perks
Industry leading health, vision and dental insurance for families (Plans cover 100% for employees and up to 95% for dependents), flexible vacation policy, Gym partnership with ClassPass, 401(k) matching plan, Year-End Company Bonus Plan.
 
Why Artifact Uprising?
Creative Freedom We value the creative process and look to our employees to speak into Artifact Uprising products, identity and approach – regardless of position or title. We look for driven people who demonstrate initiative to take the company to the next level.  
 
The Working Life
We strive to create a workplace where everyone works hard but also has the flexibility and balance to enjoy life outside of the office.  
 
It Won’t Be Boring
We are a small company with big ideas - and we recognize it will take every last one of us to reinvent the way brands approach business. We believe a good workplace empowers its team to rise to new challenges, expand their skill sets and think outside of the box. Through this, we foster a company culture that is always growing, always reaching, and always looking to see things differently.  
 
Interested in this position?
Tell us why you want to work at Artifact Uprising and what we should know about you. 
 
Artifact Uprising is an Equal Employment Opportunity (EEO) employer. We do not discriminate based upon race, color, sexual orientation, gender identity, religion, national origin, age, disability, or veteran status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.