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Weekend Chat Support Jobs in Colorado (NOW HIRING)

GDR Group

Desktop Support Technician

Fort Collins, CO

$18 - $20/hr

... tasks) o Google Chat and Gmail (Outlook familiarity is a plus) o Zoom Calling and Zoom video ... lunch) No weekend or after-hours support expected (exceptions for special projects) Benefits ...

GDR

Desktop Support Technician

Colorado Springs, CO · On-site

$18 - $20/hr

Wolken ticketing system (incident resolution and device lifecycle tasks) Google Chat and Gmail ... weekend or after-hours support expected (exceptions for special projects) • Benefits include:

GDR Group

Desktop Support Technician

Broomfield, CO · On-site

$18 - $20/hr

... Chat and Gmail (Outlook familiarity is a plus) o Zoom Calling and Zoom video conferencing · ... weekend or after-hours support expected (exceptions for special projects) · Benefits include: o ...

GDR Group

Desktop Support Technician

Broomfield, CO · On-site

$18 - $20/hr

... Chat and Gmail (Outlook familiarity is a plus) o Zoom Calling and Zoom video conferencing • ... • No weekend or after-hours support expected (exceptions for special projects) • Benefits ...

GDR Group

Desktop Support Technician

Fort Collins, CO · On-site

$18 - $20/hr

... Chat and Gmail (Outlook familiarity is a plus) o Zoom Calling and Zoom video conferencing • ... • No weekend or after-hours support expected (exceptions for special projects) • Benefits ...

GDR

Desktop Support Technician

Fort Collins, CO · On-site

$18 - $20/hr

... Chat and Gmail (Outlook familiarity is a plus) o Zoom Calling and Zoom video conferencing · ... weekend or after-hours support expected (exceptions for special projects) · Benefits include: o ...

GDR Group

Desktop Support Technician

Fort Collins, CO · On-site

$18 - $20/hr

... Chat and Gmail (Outlook familiarity is a plus) o Zoom Calling and Zoom video conferencing · ... weekend or after-hours support expected (exceptions for special projects) · Benefits include: o ...

Zocks

Support Specialist

Denver, CO

$70K - $80K/yr

The support team holds itself to an unwavering standard of excellence. We don't take shortcuts ... chat, and email. * Drive Adoption: Actively identify opportunities to teach users about features ...

LINQ

Technical Support Specialist

Denver, CO · On-site

This includes taking calls, emails, and chat sessions to ensure we are providing the best solutions ... Software support or technical support experience (SaaS environment) * Friendly and professional ...

LINQ

Customer Support Specialist

Denver, CO · On-site

$18.50 - $25/hr

Customer Support: Provide exceptional customer service through building rapport and relationships ... This includes taking calls, emails, and chat sessions to ensure we are providing the best solutions ...

FRONTSTEPS

Customer Support Tier II (Onsite)

Denver, CO · On-site

$26.45 - $33.66/hr

Promptly respond to and manage high-priority customer inquiries via phone, email, and chat ... Prior experience supporting Accounting or Payments products is highly preferred. * Ability to think ...

Frontsteps

Customer Support Tier II (Onsite)

Denver, CO · On-site

$55K - $70K/yr

Promptly respond to and manage high-priority customer inquiries via phone, email, and chat ... Prior experience supporting Accounting or Payments products is highly preferred. * Ability to think ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Colorado

Weekend Chat Support information

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Colorado? The most popular types of Chat Support jobs in Colorado are:
What are popular job titles related to Weekend Chat Support jobs in Colorado? For Weekend Chat Support jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Colorado look for? The top searched job categories for Weekend Chat Support jobs in Colorado are:
What cities in Colorado are hiring for Weekend Chat Support jobs? Cities in Colorado with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Colorado as of July 2026, with employment types broken down into 63% Full Time, 20% Part Time, 8% Temporary, and 9% Contract. Highlights an 82% In-person, 9% Hybrid, and 9% Remote job distribution.
Desktop Support Technician

Desktop Support Technician

GDR Group

Fort Collins, CO

$18 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Description

We kindly ask that recruiters, agencies, and third parties do not contact us regarding this role. We are only considering applications submitted directly by candidates.  


Job Title: Desktop Support Technician


Location: Primary assignment at a designated client site located in Ft. Collins, CO 

This role may support additional nearby client locations within the same city or region, as needed by the business. 


Schedule: 


  • Monday, Wednesday, and Friday: 8:00 AM - 5:00 PM
  • Tuesday and Thursday: 10:00 AM - 7:00 PM  


Overview
We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment. You will be part of a supportive IT team focused on delivering reliable technology solutions and exceptional user experiences.


Key Responsibilities


Technical Support

Provide timely support for hardware and software issues for both Windows and Mac environments

Troubleshoot remotely using VNC and KVM switch

Reimage systems, install OS and standard software (onsite and remote)

Coordinate warranty support with Dell and schedule onsite service when needed

Resolve common technical issues, including:

o Network connectivity

o System crashes/blue screens

o Printing problems

o Virus removal

Basic administration and troubleshooting of:

o DHCP / DNS

o Active Directory

o VPN and remote access tools

o Windows domain account issues

o Wireless connectivity and hotspots

Collaborate with the network team on basic troubleshooting tasks

Provide Tier 1 support for Google Workspace, MS Office, Box, Logitech video systems, and Zoom

Perform basic mobile device management including deployment, collection, inventory, and reset/wipe procedures


Customer Service

Deliver prompt and courteous user support via:

o Wolken ticketing system (incident resolution and device lifecycle tasks)

o Google Chat and Gmail (Outlook familiarity is a plus)

o Zoom Calling and Zoom video conferencing

Maintain a positive user experience with clear communication and professionalism


Asset & Inventory Management

Maintain accurate records of hardware assets

Ensure timely deployment, collection, and tracking of end-user devices


Special Projects & Additional Duties

Assist with software and process testing and validation

Create clear, user-friendly technical documentation

Provide 1:1 or group technical training (remote or in-person)

Support office signage placement and daily ticket review/assignment tasks

May require occasional travel to other office locations


Work Schedule & Benefits

Monday-Friday, 8:00 AM - 5:00 PM (1-hour lunch)

No weekend or after-hours support expected (exceptions for special projects)

Benefits include:

o Paid holidays, vacation, and sick leave

o 401(k) plan

o Medical, dental, and vision insurance

o Structured onboarding and training

o Modern workspaces and innovative technology

o Supportive, team-oriented culture with strong work-life balance


Work Location Flexibility

This position primarily supports users at a designated client office but may also be assigned to provide onsite support at other client locations within the same city or region when business needs require it. 


Travel Expectations 

Travel for this role is rare and only occurs on a limited, as-needed basis for special projects or during acquisition-related transitions.

Requirements

Qualifications

1-2+ years in a desktop support or corporate helpdesk environment preferred

Technically inclined and eager to learn new tools and platforms

Clear and concise communicator with the ability to explain technical concepts to non-technical users

Familiar with Windows 10/11; Mac OS experience is a plus

Skilled in teamwork and conflict resolution in a professional setting

Self-starter with strong follow-through and attention to process

Able to work independently while following team procedures and protocols

Apply