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Customer Support Associate

Denver, CO · Hybrid

$18 - $24.75/hr

Position Overview Our Customer Support Team is motivated, smart and recognized for their ... Microsoft Suite, OneDrive * Have a collaborative and consultative work style with and elevated ...

Customer Support Associate

Denver, CO · Hybrid

$18 - $24.75/hr

Position Overview Our Customer Support Team is motivated, smart and recognized for their ... Microsoft Suite, OneDrive * Have a collaborative and consultative work style with and elevated ...

Customer Support Associate

Denver, CO · Hybrid

$38K - $68K/yr

Responsibilities * Support customers by live chat, email, and phone. Interactions include ... Microsoft Suite, OneDrive * Have a collaborative and consultative work style with and elevated ...

Customer Support Associate

Denver, CO · On-site

$38K - $68K/yr

Responsibilities * Support customers by live chat, email, and phone. Interactions include ... Microsoft Suite, OneDrive * Have a collaborative and consultative work style with and elevated ...

Customer Support Associate

Denver, CO · Hybrid

$38K - $68K/yr

Responsibilities * Support customers by live chat, email, and phone. Interactions include ... Microsoft Suite, OneDrive * Have a collaborative and consultative work style with and elevated ...

Customer Support Associate

Denver, CO · On-site

$38K - $68K/yr

Responsibilities * Support customers by live chat, email, and phone. Interactions include ... Microsoft Suite, OneDrive * Have a collaborative and consultative work style with and elevated ...

Customer Support Specialist

Broomfield, CO · On-site

$18 - $24.25/hr

... Microsoft Word, Excel, Outlook, Teams, and PowerPoint * Proficient in (or able to quickly develop ... customer support, sales and/or account management experience required, preferably within a ...

Customer Support Specialist

Broomfield, CO · On-site

$18 - $24.25/hr

... Microsoft Word, Excel, Outlook, Teams, and PowerPoint * Proficient in (or able to quickly develop ... customer support, sales and/or account management experience required, preferably within a ...

As a Customer Support Partner, you will coordinate order execution, maintain clear communication ... Must be proficient in Microsoft Outlook, Word and Excel. Preferred Education and Experience

As a Customer Support Partner, you will coordinate order execution, maintain clear communication ... Must be proficient in Microsoft Outlook, Word and Excel. Preferred Education and Experience

As a Customer Support Partner, you will coordinate order execution, maintain clear communication ... Must be proficient in Microsoft Outlook, Word and Excel. Preferred Education and Experience

Familiarity with Microsoft SQL and Windows 11 Troubleshooting network connectivity issues Knowledge ... Customer Support, VDC, MEP, Autodesk Revit, SysQue, Trimble Connect, BIM, CAD, Software ...

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Microsoft Customer Support information

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$60

How much do microsoft customer support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for microsoft customer support in Colorado is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $27.79 per hour, depending on experience, location, and employer.

What is a Microsoft Customer Support?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

What does a Microsoft Customer Support do?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What skills and qualifications are needed for Microsoft Customer Support?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

Does Microsoft Customer Support offer remote jobs?

Microsoft Customer Support roles often offer remote work options, especially for positions involving technical support and customer service. These jobs typically require strong communication skills, familiarity with Microsoft products, and the ability to work independently in a virtual environment.

Is Microsoft Customer Support offering work from home?

Microsoft Customer Support roles often offer remote work options, especially for technical support positions, depending on the company's policies and the specific role. Candidates should review the job listing for remote work availability and requirements, which may include familiarity with remote collaboration tools and a suitable home office setup.

What are the most commonly searched types of Microsoft Customer Support jobs in Colorado?

The most popular types of Microsoft Customer Support jobs in Colorado are:

What are popular job titles related to Microsoft Customer Support jobs in Colorado?

For Microsoft Customer Support jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Microsoft Customer Support jobs in Colorado look for?

The top searched job categories for Microsoft Customer Support jobs in Colorado are:

What cities in Colorado are hiring for Microsoft Customer Support jobs?

Cities in Colorado with the most Microsoft Customer Support job openings:

Infographic showing various Microsoft Customer Support job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,679 per year, or $24.4 per hour.

Customer Support Specialist

S2Technologies

Colorado Springs, CO • On-site

$17.75 - $24/hr

Full-time

Re-posted 15 days ago


Job description

Position Title: Customer Support Specialist

Position Overview:

S2Technologies is actively seeking qualified candidates to join our team. We are currently looking for candidates having training and experience performing as a Customer Support Specialist. As a Customer Support Specialist, you will provide helpdesk, system and network operations support in a 247 NOC environment. This position is responsible for monitoring Tier-I and Tier-II diagnostics support, and escalation of operational issues including triage and information gathering for support resources and establishment of communications. This includes hardware and applications and will leverage standard & custom tools and techniques to identify solutions to system and client issues. The qualified candidate shall perform the following tasks:

Position Responsibilities:

  • Possess 1-2 years of Helpdesk Support Experience.
  • Basic understanding of networking, including OSI model concepts, a basic understanding of the concepts and functionality of Windows Operating Systems as well as Microsoft Office Products (Word, Excel, PowerPoint).
  • 247 monitoring and support of hardware and software supporting critical operations of a global network.
  • Understand and adhere to the Standard Operating Procedures (SOP) of the organization, and adhere to all site specific policies and procedures.
  • Assist personnel in the field with real-time troubleshooting of system and network issues via Phone, E-Mail, and Live-Chat systems.
  • Provide Tier 0/1 Helpdesk support for various systems throughout the Mission Command Support Center, provide Tier 2 support for Blue Force Tracker family of systems.
  • Accurately document all customer contact via an online Ticketing system within the Network Operations Center (NOC) to include detailed issues reported, who reported the issue, unit/company with the issue, location, and complete history of issue being worked.
  • Monitor all network capabilities, functions, and performance utilizing means as provided by PM Mission Command such as diagnostic tools, monitor systems, individual platforms, or data supplied by other sources and create trouble tickets on all issues observed.
  • Ability to work in a fast-paced environment.
  • Ability to work with people and varied organizations via email or telephone and calmly extract knowledge of the issue to determine real root of problem.

Position Requirements:

  • Possess 1-2 years of Helpdesk Support Experience.
  • Basic understanding of networking, including OSI model concepts, a basic understanding of the concepts and functionality of Windows Operating Systems as well as Microsoft Office Products (Word, Excel, PowerPoint).

Required Security Clearance:

  • Requires and Active Secret DoD Security Clearance

Education:

  • High School Diploma

Work Hours:

  • 24/7 NOC

Location:

  • Colorado Springs, CO

S2Technologies is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, ethnicity, national origin, color, religion, sex, physical or mental disability, protected veterans' status, or any other status protected by the laws or regulations in the locations where we operate. Applicants living in a HubZone designated area receive preferential selection when meeting all other required qualifications.