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Strong typing skills and proficiency in Microsoft Excel * Strong technical skills to support customers via phone, email, chat, and text * Strong problem-solving skills and the ability to toggle ...

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Customer Support Location: Columbus, OH Pay: $19.00/hour Job Type: Temp-to-Hire Openings: Multiple ... Proficiency with Microsoft Office applications * Ability to multitask across multiple computer ...

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Proficiency in Microsoft Office Suite and virtual presentation tools * Experience providing customer support * Strong problem-solving and multitasking skills, mindfulness, and the ability to manage ...

Support Specialist III

Columbus, OH · On-site

$23 - $25.50/hr

Deliver calm, professional, and customer-focused service in all interactions * Support new user ... Advanced proficiency in Microsoft Office and online support tools IND1

Support Specialist III

Columbus, OH · On-site

$23 - $25.50/hr

Deliver calm, professional, and customer-focused service in all interactions * Support new user ... Advanced proficiency in Microsoft Office and online support tools IND1 Employment Type: FULL_TIME

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Dublin, OH · On-site

$17.75 - $22.50/hr

They are critical to effectively and efficiently servicing our customers by managing and tracking ... Proficient in Microsoft Office Suite * Attention to detail, with a focus on accuracy and compliance ...

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Microsoft Customer Support information

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How much do microsoft customer support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for microsoft customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What cities are hiring for Microsoft Customer Support jobs?

Cities with the most Microsoft Customer Support job openings:

What states have the most Microsoft Customer Support jobs?

States with the most job openings for Microsoft Customer Support jobs include:

What are the most commonly searched types of Microsoft Customer Support jobs?

The most popular types of Microsoft Customer Support jobs are:

A map of the United States highlighting the number of Microsoft Customer Support job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Microsoft Customer Support job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Support

Dawson

Columbus, OH • Remote

$18/hr

Full-time

Posted 3 days ago

New


Job description




Customer Support
Publishing
$18.00 per hour
Monday–Friday, shift scheduled within 7:00am–6:00pm
Columbus, Ohio
Open Ended Contract

Why You’ll Love This Job:
• Fully remote role – work from the comfort of home
• Paid training, including time for equipment setup and IT onboarding
• Helping customers

What You’ll Do:
• Respond to customer inquiries by email across the company’s publishing and educational brands
• Handle inbound phone calls and complete outbound customer follow-up
• Educate customers on the company’s products
• Review incoming cases (tickets) daily to determine whether they are spam and, if valid, identify the source
• Enter ticket details into the system so the team can research, address, and resolve them

What We’re Looking For:
• Excellent written and email communication skills
• Strong typing skills and proficiency in Microsoft Excel
• Strong technical skills to support customers via phone, email, chat, and text
• Strong problem-solving skills and the ability to toggle easily between multiple systems
• Willingness to learn, a good record of job tenure, and reliable attendance

Apply Today!
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About Dawson
Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.