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Microsoft Customer Support Jobs in Kansas (NOW HIRING)

DH Pace

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Proficiency in Microsoft Office Suite and CRM software. * Excellent organization and multitasking ...

DH Pace

Customer Support

Olathe, KS

$16.50 - $21/hr

We are seeking customer-focused candidates who have excellent communication and technical skills ... Must be proficient with technical applications, including Microsoft Office Suites

DH Pace

Customer Support

Olathe, KS

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Proficiency in Microsoft Office Suite and CRM software. * Excellent organization and multitasking ...

DH Pace

Customer Support

Olathe, KS

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Proficiency in Microsoft Office Suite and CRM software. * Excellent organization and multitasking ...

DH Pace

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Proficiency in Microsoft Office Suite and CRM software. * Excellent organization and multitasking ...

DH Pace

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Proficiency in Microsoft Office Suite and CRM software. * Excellent organization and multitasking ...

DH Pace

Customer Support

Olathe, KS

$16.50 - $21/hr

We are seeking customer-focused candidates who have excellent communication and technical skills ... Must be proficient with technical applications, including Microsoft Office Suites What We Offer

DH Pace

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

We are seeking customer-focused candidates who have excellent communication and technical skills ... Must be proficient with technical applications, including Microsoft Office Suites What We Offer

DH Pace

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

We are seeking customer-focused candidates who have excellent communication and technical skills ... Must be proficient with technical applications, including Microsoft Office Suites What We Offer

Cox Machine Inc

Customer Support Specialist

Wichita, KS

$14 - $18.75/hr

Customer Support Specialist Purpose The Customer Support Specialist performs and coordinates ... Proficiency in Microsoft Office (specifically Excel) * Strong communication and teamwork skills

Uhlig LLC

Customer Support Specialist

Overland Park, KS · On-site

$17.75 - $24/hr

Our Customer Support Specialists maintain and expand relationships with clients across the country ... Familiarity with Microsoft Word and Excel is required. Other: We work in a modern, technologically ...

Uhlig LLC

Customer Support Specialist

Overland Park, KS

$17.75 - $24/hr

Our Customer Support Specialists maintain and expand relationships with clients across the country ... Familiarity with Microsoft Word and Excel is required. Other: We work in a modern, technologically ...

Cox Machine, Inc.

Customer Support Specialist

Wichita, KS · On-site

$14 - $18.75/hr

Customer Support Specialist Purpose The Customer Support Specialist performs and coordinates ... Proficiency in Microsoft Office (specifically Excel) * Strong communication and teamwork skills

Uhlig LLC

Customer Support Specialist

Overland Park, KS · On-site

$17.75 - $24/hr

Our Customer Support Specialists maintain and expand relationships with clients across the country ... Familiarity with Microsoft Word and Excel is required. Other: We work in a modern, technologically ...

Russell Tobin

Customer Support Specialist

Wichita, KS · On-site

$18 - $19/hr

Proficiency with Microsoft Office, including Outlook, Word, and Excel. * Ability to manage multiple ... Experience supporting order management, customer enabling, supply chain, or logistics operations.

BASYS Processing

Customer Support Specialist

Lenexa, KS · On-site

$16.75 - $22.50/hr

Serves as first line of support for merchant and partner issues and inquires. * Resolves product or ... Proficiency in Microsoft Office Suite, CRM Basys provides technology and payment integration ...

BASYS Processing

Customer Support Specialist

Lenexa, KS · Hybrid

$16.75 - $22.50/hr

Serves as first line of support for merchant and partner issues and inquires. * Resolves product or ... Proficiency in Microsoft Office Suite, CRM Basys provides technology and payment integration ...

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Microsoft Customer Support information

See Kansas salary details

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How much do microsoft customer support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for microsoft customer support in Kansas is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $10.72 and $23.61 per hour, depending on experience, location, and employer.

Does Microsoft have customer support people?

Yes, Microsoft employs customer support professionals who assist users with technical issues related to Microsoft products and services. These support roles often require knowledge of Microsoft software, troubleshooting skills, and customer service experience, and may involve working through various channels such as phone, chat, or email.

What skills and qualifications are needed for Microsoft Customer Support?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

What does a Microsoft Customer Support do?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What is a Microsoft Customer Support?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

Does Microsoft Customer Support offer remote jobs?

Microsoft Customer Support roles often offer remote work options, especially for positions involving technical assistance and customer service. These jobs typically require strong communication skills, familiarity with Microsoft products, and sometimes specific certifications, with many roles allowing flexible or fully remote schedules.
What are the most commonly searched types of Microsoft Customer Support jobs in Kansas? The most popular types of Microsoft Customer Support jobs in Kansas are:
What are popular job titles related to Microsoft Customer Support jobs in Kansas? For Microsoft Customer Support jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Microsoft Customer Support jobs in Kansas look for? The top searched job categories for Microsoft Customer Support jobs in Kansas are:
What cities in Kansas are hiring for Microsoft Customer Support jobs? Cities in Kansas with the most Microsoft Customer Support job openings:
Microsoft Customer Support jobs near you
Infographic showing various Microsoft Customer Support job openings in Kansas as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,984 per year, or $20.7 per hour.

Customer Support

DH Pace

Olathe, KS • On-site

$16.50 - $21/hr

Full-time

Re-posted 10 days ago

DH Pace rating

7.5

Company rating: 7.5 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

126th of 278 rated repair and maintenance companies

Job description

DH Pace Company, Inc. is growing and aspires to hire a Full-time Customer Support Representative to join our Contact Center team in Olathe, KS. This in office position is seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with internal teams to address inquiries and concerns. This position is eligible for a hybrid work schedule after successful completion of the introductory training period.

Position overview:

  • Schedule and create accurate and complete service tickets for residential and commercial customers.
  • Promote all products and services, quoting accurate pricing when appropriate.
  • Handle customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution.
  • Conduct outbound calls for customer follow-ups as needed.
  • Coordinate with Dispatch teams to prioritize and fulfill customer requests.
  • Update and maintain accurate records of customer interactions in the ERP system.
  • Meet personal/team critical Key Performance Indicators (KPI's).
  • Follow communication procedures, guidelines, and policies.
  • Continuously seek opportunities to improve the customer experience and streamline processes.
  • Ability to work overtime as required OR ability to work additional hours as required.
  • Other duties as assigned.

Qualifications:

  • High school diploma or equivalent with previous experience in customer service or related field.
  • Strong communication skills, both verbal and written.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Excellent organization and multitasking abilities, and the ability to work independently and collaboratively in a team environment.
  • Problem-solving skills and customer-focused mindset with flexibility to adapt to changing priorities and work schedules.

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