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Customer Support Associate Jobs in Kansas (NOW HIRING)

Chico's FAS, Inc.

Support Associate - Soma

Wichita, KS · On-site

$15.25 - $19.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Chico's

Wichita, KS · On-site

$15.25 - $19.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Leawood, KS · On-site

$16.50 - $21.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Soma

Leawood, KS · On-site

$16.50 - $21.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Chico's

Leawood, KS · On-site

$16.50 - $21.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Wichita, KS

$13.25 - $17/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Wichita, KS

$15.25 - $19.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Chico's

Leawood, KS

$16.50 - $21.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Soma

Support Associate - Soma

Leawood, KS · On-site

$14.50 - $18.25/hr

Retail Sales Associate We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a ...

Tapestry, Inc.

Temporary Support Associate

Wichita, KS

$13.50 - $16.75/hr

Source new customers, maintain relationships, and follow up to close sales. * Maintain high energy ... Support inventory cycles: receive shipments, stock shelves, and manage product movement. * Assist ...

Tapestry, Inc.

Temporary Support Associate

Wichita, KS · On-site

$13.50 - $16.75/hr

Source new customers, maintain relationships, and follow up to close sales. * Maintain high energy ... Support inventory cycles: receive shipments, stock shelves, and manage product movement. * Assist ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Kansas

Customer Support Associate information

See Kansas salary details

$10

$17

$25

How much do customer support associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer support associate in Kansas is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What do you do as a customer service associate?

A customer support associate handles customer inquiries, resolves issues, and provides information about products or services. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.
What are the most commonly searched types of Customer Support jobs in Kansas? The most popular types of Customer Support jobs in Kansas are:
What are popular job titles related to Customer Support Associate jobs in Kansas? For Customer Support Associate jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Kansas look for? The top searched job categories for Customer Support Associate jobs in Kansas are:
What cities in Kansas are hiring for Customer Support Associate jobs? Cities in Kansas with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Kansas as of May 2026, with employment types broken down into 2% As Needed, 66% Full Time, 28% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,131 per year, or $17.9 per hour.

Customer Support/Logistics Coordinator - Kansas City

Quicksilver Express Courier, Inc.

Kansas City, KS

$19/hr

Full-time

Posted 10 hours ago

Job description

Quicksilver Express Courier is an on-demand delivery company looking to hire a full time Customer Support Associate who will also cross train for a Logistics Coordinator Position. This is not a call center position.

If you are detail oriented and able to work well with others in a fast-paced environment, then this is the position for you!

MUST be reliable!

MUST work well with others!

Customer Support Associate Responsibilities:

  • Provide accurate and professional customer support
  • Incoming order entry via phone, email, web
  • Outbound calls to customers with delivery status
  • Provide problem resolution for customers and drivers
  • Accurate and complete documentation of all issues
  • Constant contact with other customer support associates and logistics coordinators
  • Multitask between order entry, monitoring delivery status, problem resolution, etc.
  • Other customer support and office duties

Logistics Coordinator Responsibilities:

  • Ability to select best possible driver based on location, ability, vehicle specifications & current work load.
  • Ability to navigate upwards of 30 drivers simultaneously to complete more than 200+ expedited deliveries per day.
  • Continually analyze drivers and deliveries as the situation changes; provide alternative options for when plan A is disrupted.
  • Possess superior communication skills to quickly relay concise, detailed information to drivers, customer and office staff.
  • Ability to identify driver, customer & support staff errors & implement corrective action in a timely fashion.
  • Coach new drivers as part of their on-the-job training, providing additional instruction and guidance.
  • High school diploma/GED required
  • Strong knowledge of the metro and surrounding areas
  • Background experience in a customer support environment with problem resolution skills
  • Call center experience or transportation experience preferred
  • Exhibit a strong attention to detail
  • Ability to work in a team environment in high pressure situations
  • Strong written and oral communication skills are essential
  • Ability to Multi-task in the areas of customer support and order entry
  • Must be reliable and punctual - maintain excellent attendance
  • Basic computer skills -- will use windows-based software
  • Basic to advanced typing skills - Minimum 34 words per minute
  • Capable of working in a fast-paced environment
  • Must be able to cross train in a logistics coordinator position

PREVIOUS TRANSPORTATION EXPERIENCE PREFERRED, but not required

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