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Customer Support Associate Jobs in Kansas (NOW HIRING)

ORANGE EV LLC

Sales Support Associate

Kansas City, KS · On-site

$16 - $20.75/hr

Be a key point of contact for the customers and sales teams you support. * Contact potential and current customers via phone and email to assist with inquiries. * Obtain pertinent information from ...

Cetera Investors

Sales Support Associate

Kansas City, KS · On-site

$16.50 - $21.25/hr

This role supports the Registered Financial Services Sales Representative's business with day-to ... Strong verbal communication skills with a customer-service focus * Strong organizational skills

Cetera Investors

Sales Support Associate

Kansas City, KS · On-site

$16.50 - $21.25/hr

This role supports the Registered Financial Services Sales Representative's business with day-to ... Strong verbal communication skills with a customer-service focus * Strong organizational skills

Foresters Financial

Sales Support Associate

Kansas City, KS · On-site

$16.50 - $21.25/hr

This role supports the Registered Financial Services Sales Representative's business with day-to ... Strong verbal communication skills with a customer-service focus * Strong organizational skills

Tapestry, Inc.

Sales Support Associate III

Wichita, KS · On-site

$15.25 - $19.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Eastborough, KS · On-site

$14.75 - $19.25/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Eastborough, KS · On-site

$14.75 - $19.25/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Temporary Sales Support Associate

Wichita, KS · On-site

$15.25 - $19.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Temporary Sales Support Associate

Wichita, KS · On-site

$15.25 - $19.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Kansas City, KS · On-site

$16.50 - $21.25/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Wichita, KS · On-site

$15.25 - $19.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Kansas

Customer Support Associate information

See Kansas salary details

$10

$17

$25

How much do customer support associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer support associate in Kansas is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What do you do as a customer service associate?

A customer support associate handles customer inquiries, resolves issues, and provides information about products or services. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.
What are the most commonly searched types of Customer Support jobs in Kansas? The most popular types of Customer Support jobs in Kansas are:
What job categories do people searching Customer Support Associate jobs in Kansas look for? The top searched job categories for Customer Support Associate jobs in Kansas are:
What cities in Kansas are hiring for Customer Support Associate jobs? Cities in Kansas with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Kansas as of June 2026, with employment types broken down into 65% Full Time, 28% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,131 per year, or $17.9 per hour.
Sales Support Associate

Sales Support Associate

ORANGE EV LLC

Kansas City, KS • On-site

$16 - $20.75/hr

Full-time

Posted 13 days ago

Job description

Job Description:

Assist in the adoption of our EV trucks by providing support to the sales staff while delivering the best customer experience in the industry. You will support the RSMs (Regional Sales Managers) in your territory with daily activities to drive revenue growth and efficiency. This will require someone to be able to identify, adapt, and drive outcomes through excellent communication and organization. You will provide support throughout the entire life cycle of a customer, helping drive repeat business and a great brand experience.

Core Responsibilities include the following:

  • Be a key point of contact for the customers and sales teams you support.
  • Contact potential and current customers via phone and email to assist with inquiries.
  • Obtain pertinent information from potential customers to help qualify needs.
  • Maintain a database of customers and relevant documents and update customer records based on interactions from yourself and the RSMs you’re supporting.
  • Develop and maintain a knowledge base of the evolving product and industry.
  • Maintain an accessible and organized filing system for sales territory.
  • Handle administrative duties for the sales team, including scheduling client conference calls and meetings, putting together presentations, and reporting on metrics and data.
  • Perform data entry duties regarding metrics, sales figures, and other key data.
  • Help process quotes, build presentation decks, gather, and format relevant documents, and input customer order information.
  • Coordinate through the separate phases such as demo, production, deployment, and service.
  • Coordinate transportation and invoicing for demo trucks ensuring excellent communication through the process.
  • Assist in the closing process and delivery of a sold truck with consistent branded customer experience.
  • Be responsible for data integrity within our different systems the RSMs use.

Required Qualifications:

We are seeking a highly motivated Sales Support professional with qualifications that include:

  • 2 to 4 years of related job experience, supporting a sales team in a B2B environment.
  • Ability to deliver high standards of customer service and build rapport with clients.
  • Strong customer communication and follow-up skills.
  • Positive and professional demeanor on the phone.
  • Hands-on experience with CRM tools, Salesforce preferred.
  • Confidence and poise to thrive in a fast-paced environment.
  • Clear and professional written and verbal communication skills.
  • Ability to prioritize and multitask.
  • Proficiency with Microsoft Office products including Excel experience
  • Proactive and takes charge to drive and achieve successful outcomes.
  • Prior experience in sales.
  • Strong organizational skills with the ability to manage tasks and priorities effectively.
  • High attention to detail with a commitment to accuracy.
  • Proactive mindset with the ability to anticipate needs.
  • Proven ability to manage multiple priorities and adapt effectively in fast-paced environments with shifting demands.
  • Collaborative approach to working with cross-functional teams.
  • Analytical thinking and ability to interpret data.
  • Strong problem-solving skills.

Preferred Experience:

  • Familiarity with the transportation and/or manufacturing industry.
  • Experience preparing sales quotes, order processing, and coordinating contract documentation.
  • Experience working cross-functionally with operations, finance, service, logistics, and legal teams.
  • Exposure to incentive or credit programs.

The role will be based full-time in our Kansas City, KS office (not a remote role).


Orange EV is an Equal Opportunity Employers and seek diversity in candidates for employment.

EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity