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Customer Support Associate Jobs in Wichita, KS (NOW HIRING)

Chico's FAS, Inc.

Support Associate - Soma

Wichita, KS · On-site

$15.25 - $19.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Chico's

Wichita, KS · On-site

$15.25 - $19.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Wichita, KS

$13.25 - $17/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Wichita, KS

$15.25 - $19.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Tapestry, Inc.

Temporary Support Associate

Wichita, KS · On-site

$13.50 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Source new customers, maintain relationships, and follow up to close sales. * Maintain high energy ... Support inventory cycles: receive shipments, stock shelves, and manage product movement. * Assist ...

Tapestry, Inc.

Temporary Support Associate

Wichita, KS · On-site

$13.50 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Source new customers, maintain relationships, and follow up to close sales. * Maintain high energy ... Support inventory cycles: receive shipments, stock shelves, and manage product movement. * Assist ...

Tapestry, Inc.

Sales Support Associate III

Wichita, KS

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

New

Home Depot

Store Support

Wichita, KS

$13.50 - $16.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Wichita, KS

$13.50 - $16.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Wichita, KS · On-site

$13.50 - $16.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Wichita, KS · On-site

$13.50 - $16.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

IMA Financial Group

Private Client Support Specialist

Wichita, KS · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Values and understands the importance of diversity, equity, and inclusion among all IMA associates * Supports service teams by assisting with tasks required to service customers * Assists with ...

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Customer Support Associate information

See Wichita, KS salary details

$10

$17

$25

How much do customer support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer support associate in Wichita, KS is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.62 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Wichita, KS?

The most popular types of Customer Support jobs in Wichita, KS are:

What are popular job titles related to Customer Support Associate jobs in Wichita, KS?

For Customer Support Associate jobs in Wichita, KS, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Wichita, KS look for?

The top searched job categories for Customer Support Associate jobs in Wichita, KS are:

What cities near Wichita, KS are hiring for Customer Support Associate jobs?

Cities near Wichita, KS with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Wichita, KS as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,246 per year, or $17.9 per hour.

Customer Service Support

Three Point Solutions, Inc.

Wichita, KS • On-site

$15.25 - $19.50/hr

Full-time

Re-posted 20 days ago

Job description

Job Title: Customer Service Support
Client: Food Manufacturing Company
Location: Wichita, KS 67202
Duration: 12 Months
Shift: Mon-Tue: Off
Wed-Fri: 5:00 PM - 3:00 AM
Sat: 3:00 PM - 9:00 PM
Sun: 8:00 AM - 4:00 PM
Job Description
The Customer Service Support associate will provide logistics and administrative support during evening and weekend shifts. This role is responsible for shipment tracking, customer and carrier communication, and documentation to ensure smooth transportation operations.
Responsibilities
  • Track shipments from shipper to receiver and update status in systems.
  • Communicate with customers and CTL teams on load updates and issues.
  • Coordinate with carriers on ETAs, load status, and problem resolution.
  • Keep customer representatives informed of shipment progress.
  • Manage OSD (Over, Short, and Damaged) reporting by collecting required details and photos.
  • Answer brokerage line calls from carriers regarding load updates.

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