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Customer Support Associate Jobs in Wichita, KS (NOW HIRING)

Cargill

Associate, Customer Care

Wichita, KS · Hybrid

$13 - $18/hr

Job Purpose and Impact The Associate, Customer Care, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and ...

Cargill

Associate, Customer Care

Wichita, KS · Hybrid

$13 - $18/hr

Job Purpose and Impact The Associate, Customer Care, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and ...

Cargill

Associate, Customer Care

Wichita, KS · On-site

$13 - $18/hr

Job Purpose and Impact The Associate, Customer Care, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and ...

NTT DATA

Customer Service Associate

Wichita, KS · On-site

$15.50/hr

Customer Service Associate NTT DATA Services strives to hire exceptional, innovative and passionate ... Remote employees must adhere to all technical support procedures and protocols. * Chronic ...

Comoto

Sales Associate

Wichita, KS · On-site

$12 - $17/hr

... customer support of the powersports community, through best-in-class e-commerce and retail ... Sales Associates are responsible for hitting their daily/weekly/monthly sales goals * Maintain ...

Cycle Gear

Sales Associate

Wichita, KS · On-site

$12 - $17/hr

... customer support of the powersports community, through best-in-class e-commerce and retail ... Sales Associates are responsible for hitting their daily/weekly/monthly sales goals * Maintain ...

NTT America

Customer Service Associate

Wichita, KS · On-site

$15.50/hr

We are currently seeking a Customer Service Associate to join our team. This position is eligible ... Remote employees must adhere to all technical support procedures and protocols. * Chronic ...

Family Dollar

Customer Service Associate I

Wichita, KS · On-site

$14.25 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Family Dollar

Customer Service Associate I

Douglass, KS · On-site

$14.50 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollar Tree

Customer Service Associate I

Wichita, KS · On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Park City, KS · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Wichita, KS

Customer Support Associate information

See Wichita, KS salary details

$10

$17

$25

How much do customer support associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer support associate in Wichita, KS is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.62 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Wichita, KS?

The most popular types of Customer Support jobs in Wichita, KS are:

What are popular job titles related to Customer Support Associate jobs in Wichita, KS?

For Customer Support Associate jobs in Wichita, KS, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Wichita, KS look for?

The top searched job categories for Customer Support Associate jobs in Wichita, KS are:

What cities near Wichita, KS are hiring for Customer Support Associate jobs?

Cities near Wichita, KS with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Wichita, KS as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $41,097 per year, or $19.8 per hour.

Associate, Customer Care

Cargill

Wichita, KS • Hybrid

$13 - $18/hr

Full-time

Posted 28 days ago

Cargill rating

7.4

Company rating: 7.4 out of 10

Based on 225 frontline employees who took The Breakroom Quiz

19th of 49 rated food wholesalers

Job description

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with lifes essentials, we enable businesses to grow, communities to prosper, and consumers to live well.

This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate.

Job Purpose and Impact

The Associate, Customer Care, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues.

Key Accountabilities
  • Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
  • Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
  • Execute customer service strategies.
  • Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
  • Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
  • Other duties as assigned
Qualifications
Minimum Qualifications
  • Bachelor's degree in a related field or equivalent experience
Position Details

Location: Wichita, KS | Eddyville, IA | Cedar Rapids, IA | St. Clair, MI | Gainesville, GA

Schedule: Monday to friday | Hybrid, 2 days at home, 3 days at office |1st Shift

Posting type: Internal & external

Relocation assistance is not provided for this role

The business will not sponsor applicants for work visas for this position

At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: https://www.cargill.com/page/my-health/mh-health-and-

wellnessto learn more (subject to certain collective bargaining agreements for Union positions).

Equal Opportunity Employer, including Disability/Vet


To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

What Cargill employees say

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About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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