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Entry Level Customer Support Jobs in Wichita, KS

Three Point Solutions

Customer Service Support

Wichita, KS · On-site

$17 - $19/hr

Strong analytical skills Role Scope * Entry-level customer service and operations support * Handles export and import coordination tasks * Works with internal teams and external partners * Supports ...

Rank 1 Marketing

Customer Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

... customer support to work as part of our team. Customer Service Representatives will receive ... entry level marketing, entry level customer service, military, Sports, athletes, fitness, gym ...

Rank 1 Marketing

Customer Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

... customer support to work as part of our team. Customer Service Representatives will receive ... entry level marketing, entry level customer service, military, Sports, athletes, fitness, gym ...

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Entry Level Customer Support information

See Wichita, KS salary details

$9

$18

$27

How much do entry level customer support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for entry level customer support in Wichita, KS is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.87 per hour, depending on experience, location, and employer.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Wichita, KS?

The most popular types of Customer Support jobs in Wichita, KS are:

What are popular job titles related to Entry Level Customer Support jobs in Wichita, KS?

For Entry Level Customer Support jobs in Wichita, KS, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Wichita, KS look for?

The top searched job categories for Entry Level Customer Support jobs in Wichita, KS are:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Wichita, KS as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,966 per year, or $18.7 per hour.

Customer Service Support

Wichita, KS • On-site

Three Point Solutions
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Three Point Solutionsexternal

$17 - $19/hr

Contractor

Re-posted 29 days ago

Job description

Job Title:         Customer Service Support

Client:              Food Manufacturing Company
Location:         Wichita, KS 67202
Duration:         4 Months
Shift:                1st Shift (Mon–Fri, 8:00 AM – 5:00 PM)

Job Summary

Customer Service Support role focused on order management, administrative support, and stakeholder coordination. Ensures accurate order processing, smooth internal workflows, and timely communication.

Key Responsibilities (Mobile-Friendly)

• Support order intake, processing, and fulfillment
• Confirm orders and maintain accurate documentation
• Provide order status updates to stakeholders
• Identify delays/issues and support resolution
• Verify orders (credit, pricing, stock, transport)
• Handle invoices and contract balance updates
• Perform administrative and clerical tasks
• Assist in resolving routine customer issues
• Escalate complex issues when required
• Maintain coordination across internal teams

Core Duties

• Order processing & tracking
• Customer service support
• Documentation & data entry
• Issue resolution support
• Administrative operations

Work Environment / Role Nature

• Office-based, process-driven role
• High coordination with internal stakeholders
• Detail-oriented and fast-paced
• Entry-level customer operations support

Required Skills

• Customer service / admin experience – 2+ years
• Order management basics – 1+ year
• Communication & coordination – 2+ years
• Attention to detail – 2+ years
• Problem-solving – 1+ year

Preferred Skills

• Order processing systems – 1+ year
• Invoice & contract handling – 1+ year
• Data entry & documentation – 1+ year
• Stakeholder communication – 1+ year
• ERP / order systems – Good to have

Technical / Functional Exposure

• Order lifecycle (intake → fulfillment) – 1–2+ years
• Documentation & reporting – 1–2+ years
• Customer service processes – 2+ years
• Administrative operations – 2+ years
• Data validation & coordination – 1+ year

Education / Experience

• High School Diploma or equivalent
• Minimum 2+ years in customer service / admin / order management

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