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Customer Return Associate Jobs in Kansas (NOW HIRING)

Dillons

CUSTOMER SERVICE/SERVICE BOOTH CLERK

Colby, KS

$13.75 - $16.75/hr

Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.

Splintek Inc

Customer Service Associate

Lenexa, KS · On-site

$18 - $24/hr

... detail-oriented Customer Service Associate to support both inbound and outbound customer ... Process returns, credits, and order changes according to company procedures * Support Inside sales ...

Splintek

Customer Service Associate

Lenexa, KS · On-site

$13.50 - $18.50/hr

... detail-oriented Customer Service Associate to support both inbound and outbound customer ... Process returns, credits, and order changes according to company procedures * Support Inside sales ...

Splintek Inc

Customer Service Associate

Lenexa, KS · On-site

$13.50 - $18.50/hr

... detail-oriented Customer Service Associate to support both inbound and outbound customer ... Process returns, credits, and order changes according to company procedures * Support Inside sales ...

Dal-Tile

Warehouse Associate - FT

Lenexa, KS · On-site

$15 - $17.75/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be ...

Walgreens

Customer Service Associate

Lenexa, KS · On-site

$13.50 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Pittsburg, KS · On-site

$11 - $15.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Gardner, KS

$14 - $19.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Emporia, KS · On-site

$12 - $16.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Gardner, KS

$14 - $19.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Ottawa, KS

$12.75 - $17.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Pittsburg, KS

$11 - $15.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Wichita, KS · On-site

$13 - $18/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Ottawa, KS · On-site

$12.75 - $17.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Shawnee, KS

$14 - $19.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

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All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Kansas

Customer Return Associate information

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are Customer Return Associates?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are some common challenges faced by Customer Return Associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a Customer Return Associate, and why are they important?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What is a returns associate job description?

A returns associate is responsible for processing customer product returns, inspecting returned items, updating inventory records, and ensuring customer satisfaction. The role often requires attention to detail, good communication skills, and familiarity with point-of-sale or inventory management systems.

Will Amazon pay you $28 an hour to work from home?

Customer Return Associates at Amazon typically earn around the minimum wage or slightly above, with pay rates varying by location and experience. While some remote roles may offer higher pay, $28 an hour is generally above the standard rate for this position. It is advisable to check specific job listings for accurate compensation details.

What jobs pay 4000 a week without a degree?

A Customer Return Associate typically does not earn $4,000 weekly; such high earnings usually require specialized skills, experience, or high-paying roles. Jobs that can pay this amount without a degree are rare and often involve sales, entrepreneurship, or skilled trades with commission or profit-sharing structures. High-income opportunities without a degree often demand significant experience or certifications in fields like real estate, sales, or certain trades.

How can I make 2000 a week working from home?

A Customer Return Associate working from home typically earns an hourly wage, and making $2,000 a week would require working approximately 40 hours at a rate of $50 per hour. Increasing income may involve taking on multiple shifts, gaining experience to qualify for higher-paying roles, or working for companies that offer premium pay for overtime or specialized skills.
What are popular job titles related to Customer Return Associate jobs in Kansas? For Customer Return Associate jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Customer Return Associate jobs in Kansas look for? The top searched job categories for Customer Return Associate jobs in Kansas are:
What cities in Kansas are hiring for Customer Return Associate jobs? Cities in Kansas with the most Customer Return Associate job openings:
Customer Return Associate jobs near you
CUSTOMER SERVICE/SERVICE BOOTH CLERK

CUSTOMER SERVICE/SERVICE BOOTH CLERK

Dillons

Colby, KS

$13.75 - $16.75/hr

Part-time

Medical, Dental, Vision, PTO

Re-posted 20 days ago

Dillons rating

4.7

Company rating: 4.7 out of 10

Based on 154 frontline employees who took The Breakroom Quiz

106th of 119 rated grocery stores

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. Today, we're proudly serving Dillons customers in over 60 stores throughout Kansas.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Dillons family! 

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page! 

Minimum

  • Must be 18 or older
  • Ability to handle stressful situations
  • Effective written and oral communication skills
  • Knowledge of basic math (e.g., counting, addition, and subtraction)

Desired

  • Retail grocery
  • Cashier
  • Customer service experience
  • Second language: speaking, reading and/or writing
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the departments and respond to questions and make suggestions about products.
  • Report pricing and scanning discrepancies to the appropriate manager.
  • Process customer transactions quickly, accurately, and efficiently.
  • Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures.
  • Communicate new and on-going special programs and promotions to customers.
  • Handle funds, coupons, tenders, etc. according to company policy.
  • Maintain an awareness of inventory/stocking conditions to capture ordering system integrity (including Computer Assisted Ordering).
  • Label, stock and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Stay current with present, future, seasonal and special ads.
  • Follow established policies and procedures for post office, money orders, licenses, utility payments, gift cards, gift certificates, lottery tickets, money transfers, data tix, Smith tix, bus passes, store mail, ski passes, Western Union, hunting licenses and keys.
  • Observe scheduled shift operating hours.
  • Answer all store telephone calls promptly and professionally according to department training.
  • Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, and associate/customer engagement rules are being followed.
  • Adhere to all food safety regulations and guidelines on product returns.
  • Reinforce safety programs by complying with safety procedures; identify unsafe conditions and notify store management.
  • Notify management of customer or employee accidents.
  • Report all safety risks/issues and illegal activity, including robbery, theft or fraud.
  • Comply with all state, county and local weights and measures laws and labeling requirements.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

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