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Customer Return Associate Jobs in Kansas (NOW HIRING)

Galls

Customer Service Associate I

Lenexa, KS · On-site

$13.25 - $18.25/hr

With a national footprint of more than 165 locations and over 1,800 associates, Galls is the ... credit/returns. * Assess customer needs and provide requested information to customer in an ...

Galls

Customer Service Associate I

Lenexa, KS

$13.25 - $18.25/hr

With a national footprint of more than 165 locations and over 1,800 associates, Galls is the ... credit/returns. * Assess customer needs and provide requested information to customer in an ...

Dillons

CUSTOMER SERVICE/SERVICE BOOTH CLERK

Colby, KS

$13.75 - $16.75/hr

Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.

Bass Pro Shops

Part-Time Customer Service

Olathe, KS · On-site

$14 - $19.25/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Splintek

Customer Service Associate

Lenexa, KS · On-site

$13.50 - $18.50/hr

... detail-oriented Customer Service Associate to support both inbound and outbound customer ... Process returns, credits, and order changes according to company procedures * Support Inside sales ...

Splintek Inc

Customer Service Associate

Lenexa, KS · On-site

$13.50 - $18.50/hr

... detail-oriented Customer Service Associate to support both inbound and outbound customer ... Process returns, credits, and order changes according to company procedures * Support Inside sales ...

Splintek Inc

Customer Service Associate

Lenexa, KS · On-site

$18 - $24/hr

... detail-oriented Customer Service Associate to support both inbound and outbound customer ... Process returns, credits, and order changes according to company procedures * Support Inside sales ...

Dal-Tile

Warehouse Associate - FT

Lenexa, KS · On-site

$15 - $17.75/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be ...

Hertz

Customer Service Associate (41196)

Wichita, KS · On-site

$15.50/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... Immediately handles and resolves customer issues at the counter and returns with the highest level ...

Walgreens

Customer Service Associate

Pittsburg, KS

$11 - $15.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Overland Park, KS

$14.25 - $19.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Gardner, KS · On-site

$14 - $19.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Overland Park, KS · On-site

$14.25 - $19.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

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All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Kansas

Customer Return Associate information

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are Customer Return Associates?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are some common challenges faced by Customer Return Associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a Customer Return Associate, and why are they important?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What is a returns associate job description?

A returns associate is responsible for processing customer product returns, inspecting returned items, updating inventory records, and ensuring customer satisfaction. The role often requires attention to detail, good communication skills, and familiarity with point-of-sale or inventory management systems.

Will Amazon pay you $28 an hour to work from home?

Customer Return Associates at Amazon typically earn around the minimum wage or slightly above, with pay rates varying by location and experience. While some remote roles may offer higher pay, $28 an hour is generally above the standard rate for this position. It is advisable to check specific job listings for accurate compensation details.

What jobs pay 4000 a week without a degree?

A Customer Return Associate typically does not earn $4,000 weekly; such high earnings usually require specialized skills, experience, or high-paying roles. Jobs that can pay this amount without a degree are rare and often involve sales, entrepreneurship, or skilled trades with commission or profit-sharing structures. High-income opportunities without a degree often demand significant experience or certifications in fields like real estate, sales, or certain trades.

How can I make 2000 a week working from home?

A Customer Return Associate working from home typically earns an hourly wage, and making $2,000 a week would require working approximately 40 hours at a rate of $50 per hour. Increasing income may involve taking on multiple shifts, gaining experience to qualify for higher-paying roles, or working for companies that offer premium pay for overtime or specialized skills.
What are popular job titles related to Customer Return Associate jobs in Kansas? For Customer Return Associate jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Customer Return Associate jobs in Kansas look for? The top searched job categories for Customer Return Associate jobs in Kansas are:
What cities in Kansas are hiring for Customer Return Associate jobs? Cities in Kansas with the most Customer Return Associate job openings:
Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Kansas as of July 2026, with employment types broken down into 61% Full Time, 23% Part Time, and 16% Temporary. Highlights an 80% In-person, and 20% Hybrid job distribution.

Customer Service Associate I

Galls

Lenexa, KS • On-site

$13.25 - $18.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 hours ago

Galls rating

5.4

Company rating: 5.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Galls is looking for a Customer Experience Representative - Full Time
Galls® proudly serves America's Public Safety and Military professionals by combining the broadest selection of uniforms, equipment and solutions in the industry with relentless customer service. With a national footprint of more than 165 locations and over 1,800 associates, Galls is the largest retailer specializing in Public Safety. Over one million Law Enforcement, Firefighting, Emergency Medical, Federal, Military, Corrections, Security, Postal, Public Transportation, and other essential workers each year trust Galls as their service provider. We proudly serve those who serve!
Galls, LLC offers many benefits to include:
  • Excellent medical/dental and vision coverage- Eligible 1st day of the month after start date
  • 401(k) retirement plan with company contribution (because you will retire someday)
  • Flexible benefits-choose what you like, ignore the rest.
  • Generous employee discount
  • Vacation and Personal Time
  • Paid Holidays
  • Tuition reimbursement
  • Day Shifts Only
  • Daily Pay- Receive up to 50% of wages for hours worked DAILY!!

Customer Experience Representative
The Customer Experience Representative serves as the front-line to all inbound customer needs. Wherever possible, this role will strive for one-call resolution to the customer needs. This role is responsible to capture the needs of any escalated or transferred inquiries to give accurate and helpful information to expedite the customer experience.
  • Provide outstanding customer service via phone and email - identifying customer needs, place accurate orders, provide order status, handle basic invoice requests and credit/returns.
  • Assess customer needs and provide requested information to customer in an effective verbal and written format.
  • Provide all available products and pricing to the customer so they can make an informed purchasing decision.
  • Efficiently and accurately record all order/purchase order information including price, discounts, ship-to address, and ship via, item numbers, quantity and any notes related to the order or customer.
  • Provide positive and quality customer service through one-call resolution.
  • Document inbound inquiries with correct call disposition and resolution for proper tracking and reporting.
  • Aid in escalated transfers by providing accurate and detailed information to ensure customer resolution.
  • Understand and execute web promotions and specials sales outlined in current catalogs
  • Initiates orders for replacement parts and/or for correcting errors (shortages, wrong item shipped, etc.)
  • Utilize decision making and trouble-shooting skills to resolve customer concerns (i.e. warranty guidelines, pricing, return orders, shipment delays and product concerns)
  • Efficiently maintain ID verification process for restricted items

What you need:
  • 1 - 3 years of customer service, call center preferred
  • Effective in building and maintaining positive customer relations
  • Excellent written and verbal communication skills
  • Ability to manage time and prioritize multiple responsibilities
  • Strong PC skills (Knowledge base, Internet, Microsoft Office, GQ, and Outlook)
  • Problem solving skills

What Galls employees say

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