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Customer Return Associate Jobs in Kansas (NOW HIRING)

Moore

Return Mail Associate - Part-Time

Topeka, KS · On-site

$15 - $18/hr

The Return Mail Associate is responsible forquality checking and assemblingthe return ... Customer service * Multitasking and prioritizing * Dependability * Problem-solving * Adaptability

Moore DM Group

Return Mail Associate - Part-Time

Topeka, KS · On-site

$15 - $18/hr

Description The Return Mail Associate is responsible for quality checking and assembling the return ... Customer service * Multitasking and prioritizing * Dependability * Problem-solving * Adaptability

NTT America

Customer Care Associate

Kansas City, KS · On-site

$20/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other ... Failure to return equipment may result in collection actions and/or other consequences.

NTT DATA

Customer Service Associate

Wichita, KS · On-site

$15.50/hr

Customer Service Associate NTT DATA Services strives to hire exceptional, innovative and passionate ... Failure to return equipment may result in collection actions and/or other consequences.

Hertz

Customer Service Associate

Wichita, KS · On-site

$15.50/hr

Customer Service Associate The Customer Service Associate provides customer service that is above ... Immediately handles and resolves customer issues at the counter and returns with the highest level ...

Galls LLC

Customer Service Associate I

Lenexa, KS · On-site

$13.50 - $18.75/hr

With a national footprint of more than 165 locations and over 1,800 associates, Galls is the ... credit/returns. * Assess customer needs and provide requested information to customer in an ...

Galls

Customer Service Associate I

Lenexa, KS · On-site

$13.50 - $18.75/hr

With a national footprint of more than 165 locations and over 1,800 associates, Galls is the ... credit/returns. * Assess customer needs and provide requested information to customer in an ...

Galls

Customer Service Associate III

Lenexa, KS

$13.25 - $18.25/hr

With a national footprint of more than 165 locations and over 1,800 associates, Galls is the ... credit/returns. * Assess customer needs and provide requested information to customer in an ...

Galls

Customer Service Associate III

Lenexa, KS · On-site

$13.50 - $18.75/hr

With a national footprint of more than 165 locations and over 1,800 associates, Galls is the ... credit/returns. * Assess customer needs and provide requested information to customer in an ...

Dillons

CUSTOMER SERVICE/SERVICE BOOTH CLERK

Colby, KS · On-site

$13.75 - $16.75/hr

Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.

Cargill

Associate, Customer Care

Wichita, KS · Hybrid

$13 - $18/hr

Job Purpose and Impact The Associate, Customer Care, will support a moderate scale of customer ... In this role, you will contribute to optimizing and monitoring shipping and returns, including ...

Cargill

Associate, Customer Care

Wichita, KS · On-site

$13 - $18/hr

Job Purpose and Impact The Associate, Customer Care, will support a moderate scale of customer ... In this role, you will contribute to optimizing and monitoring shipping and returns, including ...

Cargill

Associate, Customer Care

Wichita, KS · Hybrid

$13 - $18/hr

Job Purpose and Impact The Associate, Customer Care, will support a moderate scale of customer ... In this role, you will contribute to optimizing and monitoring shipping and returns, including ...

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Customer Return Associate information

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Kansas?

For Customer Return Associate jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Kansas look for?

The top searched job categories for Customer Return Associate jobs in Kansas are:

What cities in Kansas are hiring for Customer Return Associate jobs?

Cities in Kansas with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Kansas as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Temporary. Highlights an 80% In-person, and 20% Hybrid job distribution.

Return Mail Associate - Part-Time

Moore

Topeka, KS • On-site

$15 - $18/hr

Part-time

Medical, PTO

Posted 7 days ago

Job description

The Return Mail Associate is responsible forquality checking and assemblingthe return mailinformationtoefficiently process therejectedmailings. They must meet production goals to satisfy the deadlines of our clients while upholdinga high levelof quality and commitment toMoore RMG.

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels, and devices. We are an innovation-led company that is the largest marketing, data, and fundraising company in North America, serving the purpose-driven industry with clients across education, association, political, and commercial sectors.

Check out www.WeAreMoore.com for more information.

Your Impact:
  • Payattention to detail as the return mail is the last department before the mail leaves the building.
  • Communication with account managers as items are mistakenly placed in the return mail department.
  • Sorting incoming return mail depending on reason for return and checks or credit cards.
  • Folding letters, matching documents and checks and placing them in an envelope tobe mailed to donors.
  • Performs other duties asrequired.
Your Profile:
  • 2yearsofclericalexperiencepreferred.
  • Verbal and written communication skills
  • Organizational skills and attention to detail
  • Customer service
  • Multitasking and prioritizing
  • Dependability
  • Problem-solving
  • Adaptability
  • Ability to work underpressure.
  • Ability to deal with high workloads.
  • Ability to workovertimeincluding Saturday during times of mail fluctuations.
  • Ability to maneuver between departmentsminimum of 100 feet,maximum of 600 feet at a time.This would be 10% of the time.
  • Ability toremainon production floor until breaktimes.
  • Ability to be at a desk 90% of the time.
  • Ability to lift 10lbs.

How We'll Support You:

  • Join the largest marketing and fundraising company in North America serving the nonprofit industry, where we prioritize innovation and professional growth.
  • Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.
  • To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including comprehensive healthcare, paid holidays, and generous paid time off so you can have the time and space to recharge and pursue your other passions and be with the people you care about.
  • Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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