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Customer Return Associate Jobs in Kansas (NOW HIRING)

Customer Service Associate I

Lenexa, KS

$13.50 - $18.75/hr

With a national footprint of more than 165 locations and over 1,800 associates, Galls is the ... credit/returns. * Assess customer needs and provide requested information to customer in an ...

Customer Service Associate I

Lenexa, KS

$13.25 - $18.25/hr

With a national footprint of more than 165 locations and over 1,800 associates, Galls is the ... credit/returns. * Assess customer needs and provide requested information to customer in an ...

CUSTOMER SERVICE/SERVICE BOOTH CLERK

Colby, KS · On-site

$13.75 - $16.75/hr

Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.

Part-Time Customer Relations Associate

Olathe, KS · On-site

$38K - $48K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

We are currently seeking a Customer Service Associate to join our team. This position is eligible ... Failure to return equipment may result in collection actions and/or other consequences.

... detail-oriented Customer Service Associate to support both inbound and outbound customer ... Process returns, credits, and order changes according to company procedures * Support Inside sales ...

Customer Service Associate

Lenexa, KS · On-site

$13.50 - $18.50/hr

... detail-oriented Customer Service Associate to support both inbound and outbound customer ... Process returns, credits, and order changes according to company procedures * Support Inside sales ...

Customer Service Associate

Lenexa, KS

$13.50 - $18.50/hr

... detail-oriented Customer Service Associate to support both inbound and outbound customer ... Process returns, credits, and order changes according to company procedures * Support Inside sales ...

Warehouse Associate - FT

Lenexa, KS · On-site

$15 - $17.75/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be ...

... detail-oriented Customer Service Associate to support both inbound and outbound customer ... Process returns, credits, and order changes according to company procedures * Support Inside sales ...

Customer Service Associate

Lenexa, KS · On-site

$13.50 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

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Customer Return Associate information

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are Customer Return Associates?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What jobs make $1000 per hour?

Jobs that can pay $1000 per hour are typically highly specialized roles such as top-tier surgeons, experienced anesthesiologists, or certain high-level legal or financial consultants. These positions often require advanced degrees, extensive experience, and certification, and they usually involve high-stakes environments or private practice. Such earnings are rare and usually involve significant responsibility and expertise.

What is the 3 month rule for jobs?

The 3 month rule in the context of a Customer Return Associate typically refers to a company's policy on return or refund periods, often allowing returns within three months of purchase. For employment, it may relate to probation periods or performance review timelines, which can be around three months. Understanding specific policies depends on the employer's guidelines and the nature of the job environment.

What job makes $10,000 a month without a degree?

A Customer Return Associate typically does not earn $10,000 a month; such high earnings are uncommon without specialized skills or experience. High-paying roles that can reach this level often involve sales, entrepreneurship, or skilled trades, but generally require experience, certifications, or a strong network rather than a formal degree. Most entry-level or retail positions, including customer service roles, do not offer this level of income.

Is a Customer Return Associate job stressful?

A Customer Return Associate role can be stressful during busy periods or when managing high volumes of returns and customer complaints. The job requires good organizational skills and the ability to handle repetitive tasks in a fast-paced environment, which can contribute to stress levels for some individuals.

What are some common challenges faced by Customer Return Associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a Customer Return Associate, and why are they important?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.
What are popular job titles related to Customer Return Associate jobs in Kansas? For Customer Return Associate jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Customer Return Associate jobs in Kansas look for? The top searched job categories for Customer Return Associate jobs in Kansas are:
What cities in Kansas are hiring for Customer Return Associate jobs? Cities in Kansas with the most Customer Return Associate job openings:
Infographic showing various Customer Return Associate job openings in Kansas as of June 2026, with employment types broken down into 4% As Needed, 24% Full Time, 68% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Customer Service Associate I

Customer Service Associate I

Galls LLC

Lenexa, KS

$13.50 - $18.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Galls rating

5.5

Company rating: 5.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

Galls is looking for a Customer Experience Representative - Full Time

Galls proudly serves America's Public Safety and Military professionals by combining the broadest selection of uniforms, equipment and solutions in the industry with relentless customer service. With a national footprint of more than 165 locations and over 1,800 associates, Galls is the largest retailer specializing in Public Safety. Over one million Law Enforcement, Firefighting, Emergency Medical, Federal, Military, Corrections, Security, Postal, Public Transportation, and other essential workers each year trust Galls as their service provider. We proudly serve those who serve!

Galls, LLC offers many benefits to include:

  • Excellent medical/dental and vision coverage- Eligible 1st day of the month after start date
  • 401(k) retirement plan with company contribution (because you will retire someday)
  • Flexible benefits-choose what you like, ignore the rest.
  • Generous employee discount
  • Vacation and Personal Time
  • Paid Holidays
  • Tuition reimbursement
  • Day Shifts Only
  • Daily Pay- Receive up to 50% of wages for hours worked DAILY!!

Customer Experience Representative

The Customer Experience Representative serves as the front-line to all inbound customer needs. Wherever possible, this role will strive for one-call resolution to the customer needs. This role is responsible to capture the needs of any escalated or transferred inquiries to give accurate and helpful information to expedite the customer experience.

  • Provide outstanding customer service via phone and email - identifying customer needs, place accurate orders, provide order status, handle basic invoice requests and credit/returns.
  • Assess customer needs and provide requested information to customer in an effective verbal and written format.
  • Provide all available products and pricing to the customer so they can make an informed purchasing decision.
  • Efficiently and accurately record all order/purchase order information including price, discounts, ship-to address, and ship via, item numbers, quantity and any notes related to the order or customer.
  • Provide positive and quality customer service through one-call resolution.
  • Document inbound inquiries with correct call disposition and resolution for proper tracking and reporting.
  • Aid in escalated transfers by providing accurate and detailed information to ensure customer resolution.
  • Understand and execute web promotions and specials sales outlined in current catalogs
  • Initiates orders for replacement parts and/or for correcting errors (shortages, wrong item shipped, etc.)
  • Utilize decision making and trouble-shooting skills to resolve customer concerns (i.e. warranty guidelines, pricing, return orders, shipment delays and product concerns)
  • Efficiently maintain ID verification process for restricted items

What you need:

  • 1 - 3 years of customer service, call center preferred
  • Effective in building and maintaining positive customer relations
  • Excellent written and verbal communication skills
  • Ability to manage time and prioritize multiple responsibilities
  • Strong PC skills (Knowledge base, Internet, Microsoft Office, GQ, and Outlook)
  • Problem solving skills

What Galls employees say

Pay

Hours and flexibility

Workplace

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