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Customer Service Assistant Jobs in Kansas (NOW HIRING)

Acadental

Customer Service Assistant

Overland Park, KS · On-site

$16.25 - $22.50/hr

... customers via phone and email Assist with product questions, order coordination, quoting, and ... support, or customer service preferred About Acadental Acadental supplies simulation and ...

McKeever Price Chopper

Customer Service

Lenexa, KS · On-site

$14.50 - $19.75/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$15 - $20.50/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

McKeever Price Chopper

Customer Service

Lenexa, KS · On-site

$14.50 - $19.75/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$15 - $20.25/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$15 - $20.25/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$14.50 - $19.75/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

McKeever Price Chopper

Customer Service

Lenexa, KS · On-site

$15 - $20.25/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$14.50 - $19.75/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

McKeever Price Chopper

Customer Service

Lenexa, KS · On-site

$15 - $20.25/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

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Customer Service Assistant information

See Kansas salary details

$10

$17

$25

How much do customer service assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service assistant in Kansas is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.38 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Kansas?

The most popular types of Customer Service jobs in Kansas are:

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For Customer Service Assistant jobs in Kansas, the most frequently searched job titles are:

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The top searched job categories for Customer Service Assistant jobs in Kansas are:

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Cities in Kansas with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,147 per year, or $17.9 per hour.

Customer Service Assistant

Acadental

Overland Park, KS • On-site

$16.25 - $22.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 hours ago

Job description

Benefits:

401(k)

401(k) matching

Bonus based on performance

Company parties

Dental insurance

Health insurance

Paid time off

Vision insurance

Acadental is seeking a detail-oriented and professional Customer Relations Coordinator to support dental schools, faculty, simulation labs, and institutional customers across North America.

This is not a traditional call-center support role. Our team works closely with universities, licensing examinations, and educational programs that rely on Acadental products for dental simulation and clinical training. We are looking for someone who enjoys problem-solving, building long-term customer relationships, and helping educational institutions operate smoothly.

Responsibilities

Support dental schools, faculty, simulation labs, and institutional customers via phone and email

Assist with product questions, order coordination, quoting, and account support

Work closely with sales and operations teams to resolve customer issues accurately and efficiently

Maintain organized customer records and follow-up communication

Learn Acadental simulation and educational product lines to provide knowledgeable support

Help ensure smooth communication with universities, licensing boards, and professional programs nationwide

Build strong long-term relationships with customers through professionalism and responsiveness

Qualifications

Strong communication and organizational skills

Detail-oriented with the ability to manage multiple priorities

Professional, dependable, and customer-focused

Comfortable working with SKUs, quotes, orders, and institutional accounts

Ability to communicate calmly and professionally with schools and faculty

Experience in dental, healthcare, education, inside sales support, or customer service preferred

About Acadental

Acadental supplies simulation and educational products used by dental schools and licensing examinations throughout North America. We are a stable, growing company that values professionalism, teamwork, and long-term customer relationships. This position offers the opportunity to work in a professional small-company environment where your contributions matter and where you will build meaningful relationships with customers in dental education.

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