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Overnight Customer Service Jobs in Kansas (NOW HIRING)

PPC Flex

Customer Service Specialist

Kansas City, KS · On-site

$21 - $27/hr

... providing best in class customer service to Sales and a portfolio of assigned customers ... Must travel as required; overnight travel may be required. * Reasonable accommodations may be made ...

PPC Flex

Customer Service Specialist

Kansas City, KS · On-site

$21 - $27/hr

... providing best in class customer service to Sales and a portfolio of assigned customers ... Must travel as required; overnight travel may be required. * Reasonable accommodations may be made ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$15 - $20.50/hr

  • Medical

  • Retirement

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

McKeever Price Chopper

Customer Service

Lenexa, KS · On-site

$14.50 - $19.75/hr

  • Medical

  • Retirement

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

McKeever Price Chopper

Customer Service

Lenexa, KS

$14.50 - $19.75/hr

  • Medical

  • Retirement

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$14.50 - $19.75/hr

  • Medical

  • Retirement

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$15 - $20.25/hr

  • Medical

  • Retirement

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$15 - $20.25/hr

  • Medical

  • Retirement

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

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All JobsCustomer Service JobsOvernight Customer Service JobsOvernight Customer Service Jobs in Kansas

Overnight Customer Service information

See Kansas salary details

$8

$16

$24

How much do overnight customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for overnight customer service in Kansas is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

What is an overnight customer service?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.

What are some common challenges faced by overnight customer service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the most commonly searched types of Customer Service jobs in Kansas?

The most popular types of Customer Service jobs in Kansas are:

What are popular job titles related to Overnight Customer Service jobs in Kansas?

For Overnight Customer Service jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service jobs in Kansas look for?

The top searched job categories for Overnight Customer Service jobs in Kansas are:

What cities in Kansas are hiring for Overnight Customer Service jobs?

Cities in Kansas with the most Overnight Customer Service job openings:

Overnight Customer Service jobs near you
Infographic showing various Overnight Customer Service job openings in Kansas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

Overnight Customer Service - Patient Registration Representative

R1

Wamego, KS • On-site

$14.50 - $18.99/hr

Other

Re-posted 10 days ago

R1 RCM rating

6.9

Company rating: 6.9 out of 10

Based on 187 frontline employees who took The Breakroom Quiz

133rd of 150 rated financial services

Job description

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Patient Registration -Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect working in Patient Registration (Customer Service):

  • Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
  • Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
  • Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
  • A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirements:
  • High School Diploma or GED
  • Excellent customer service experience
Preferred Skills:
  • Medical experience
For this US-based position, the base pay range is $14.50 - $18.99 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
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About R1 RCM

Sourced by ZipRecruiter

R1 RCM, Inc., based in Salt Lake City, UT, US, is a leading provider of technology-enabled revenue cycle management services which transform and solve revenue cycle performance challenges across hospitals, health systems, and physician groups. R1’s proven, scalable operational model seamlessly complements a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows. Founded in 2003, the company was initially named Accretive Health. It became R1 RCM in 2017 following a significant commitment by Ascension, the largest non-profit health system in the U.S., to long-term partnerships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Murray, UT, US

Year founded

2003

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