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Contract Customer Service Jobs in Kansas (NOW HIRING)

GPC - Genuine Parts Company

Cust Serv Rep II

Lenexa, KS

$15 - $20.50/hr

The Customer Service Representative II may provide guidance to less experienced Customer Service ... May adjust non-contract customer pricing to meet the demands of the customer based on competition ...

Three Point Solutions

Customer Service Support

Wichita, KS · On-site

$17 - $19/hr

Handle invoices and contract balance updates * Perform administrative and clerical tasks * Assist ... Customer service support * Documentation & data entry * Issue resolution support * Administrative ...

Three Point Solutions

Customer Service Support

Wichita, KS · On-site

$17 - $19/hr

Handle invoices and contract balance updates * Perform administrative and clerical tasks * Assist ... Customer service support * Documentation & data entry * Issue resolution support * Administrative ...

TAD PGS, Inc

Customer Service 3

Wichita, KS

$14.25 - $19.50/hr

Perform duties related to overall customer service and account management: logistics, contract management, and customer relations * Effectively manage a large amount of written communication and data ...

C&W Services

Customer Service Representative

Topeka, KS · On-site

$15 - $20.50/hr

Customer service experience in a contract service industry * Strong computer and verbal communication skills, including experience witha CMMSand Web-based Management Systems. * Pleasant and ...

Synectics

Customer Service Support

Wichita, KS · On-site

$16.75 - $21.50/hr

Support simple customer orders to confirm credit, contract, pricing, stock allocation, and ... service representatives. * Handle moderately complex clerical, administrative, technical or ...

TalentBridge

Customer Service Representative

Olathe, KS · On-site

$18.50/hr

Olathe KS (Onsite) Duration: 3 Months Contract (With higher possibility of extension or Conversion depending on your Work performance) Pay Rate: $18.50/hr on W2 SHIFT DETAILS: Monday- Saturday 10am ...

New

TEKsystems

Customer Service Representative

Olathe, KS

$19/hr

These roles should be described as an open-ended contract with the ability to go direct when the ... Effectively managing Customer Requests for service by ensuring prompt, knowledgeable service to the ...

TEKsystems

Customer Service Representative

Olathe, KS

$19/hr

These roles should be described as an open-ended contract with the ability to go direct when the ... Effectively managing Customer Requests for service by ensuring prompt, knowledgeable service to the ...

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All JobsContract Customer Service JobsContract Customer Service Jobs in Kansas

Contract Customer Service information

See Kansas salary details

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How much do contract customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for contract customer service in Kansas is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

How does a contract customer service role typically integrate with full-time teams, and what can applicants expect regarding communication and collaboration?

As a Contract Customer Service professional, you'll often work closely with permanent team members, participating in regular meetings and using shared communication tools to ensure consistency in customer support. While you may be brought in for specific projects or to cover peak periods, your input and responsiveness are critical to maintaining smooth operations. Expect to collaborate across departments, handle escalated issues, and contribute to team goals, even though your tenure may be shorter. Clear, proactive communication and adaptability are key to succeeding in this dynamic, sometimes fast-paced environment.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability help you excel in handling diverse customer inquiries and dynamic work environments. These skills ensure efficient resolution of customer issues, high satisfaction rates, and effective fulfillment of contractual service agreements.

What is a contract customer service job?

Contract customer service jobs are positions where individuals are hired on a temporary or contract basis to handle customer inquiries, resolve issues, and provide support for a company's products or services. Unlike permanent employees, contract customer service representatives work for a specific period or project, often through staffing agencies or as independent contractors. These roles can be remote or in-person and may offer flexible hours depending on the employer's needs. Contract positions are popular in industries with seasonal demand or for companies needing extra support during peak times.
What are the most commonly searched types of Customer Service jobs in Kansas? The most popular types of Customer Service jobs in Kansas are:
Contract Customer Service jobs near you
Infographic showing various Contract Customer Service job openings in Kansas as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

Cust Serv Rep II

GPC - Genuine Parts Company

Lenexa, KS

$15 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 21 days ago

Genuine Parts Company rating

7.0

Company rating: 7.0 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

238th of 415 rated retail wholesalers

Job description

SUMMARY:
Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s).

JOB DUTIES:
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
Orders items to ensure appropriate inventory levels are maintained for customers.
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
Expedites backorders. May pull inventory and prepare order for shipment to customer.
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
Determines the most cost effective shipping method for customer orders.
May handle customer returns.
May support specific customer(s).
Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
Performs other duties as assigned.
Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires.

EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES:
Excellent communication skills including written, verbal, and listening.
Ability to multi-task and time management skills required.
Strong computer skills.
Strong negotiation skills.
Basic product knowledge.
Reliability, organization, and attention to detail required.

COMPANY INFORMATION:
Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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