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Contract Customer Service Jobs (NOW HIRING)

Genuine Parts Company

Customer Service Rep II

Dayton, OH · On-site

$15.50 - $21.25/hr

The Customer Service Representative II may provide guidance to less experienced Customer Service ... May adjust non-contract customer pricing to meet the demands of the customer based on competition ...

Genuine Parts Company

Customer Service Rep II

Dayton, OH · On-site

$15.50 - $21.25/hr

The Customer Service Representative II may provide guidance to less experienced Customer Service ... May adjust non-contract customer pricing to meet the demands of the customer based on competition ...

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How much do contract customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for contract customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does a contract customer service role typically integrate with full-time teams, and what can applicants expect regarding communication and collaboration?

As a Contract Customer Service professional, you'll often work closely with permanent team members, participating in regular meetings and using shared communication tools to ensure consistency in customer support. While you may be brought in for specific projects or to cover peak periods, your input and responsiveness are critical to maintaining smooth operations. Expect to collaborate across departments, handle escalated issues, and contribute to team goals, even though your tenure may be shorter. Clear, proactive communication and adaptability are key to succeeding in this dynamic, sometimes fast-paced environment.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability help you excel in handling diverse customer inquiries and dynamic work environments. These skills ensure efficient resolution of customer issues, high satisfaction rates, and effective fulfillment of contractual service agreements.

What is a contract customer service job?

Contract customer service jobs are positions where individuals are hired on a temporary or contract basis to handle customer inquiries, resolve issues, and provide support for a company's products or services. Unlike permanent employees, contract customer service representatives work for a specific period or project, often through staffing agencies or as independent contractors. These roles can be remote or in-person and may offer flexible hours depending on the employer's needs. Contract positions are popular in industries with seasonal demand or for companies needing extra support during peak times.
More about Contract Customer Service jobs
What cities are hiring for Contract Customer Service jobs? Cities with the most Contract Customer Service job openings:
What are the most commonly searched types of Customer Service jobs? The most popular types of Customer Service jobs are:
What states have the most Contract Customer Service jobs? States with the most job openings for Contract Customer Service jobs include:
Contract Customer Service jobs near you
Infographic showing various Contract Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Contract Customer Service / Member Experience Representative

DBC OFFICES

Richton Park, IL

$15/hr

Part-time

Re-posted 17 days ago

Job description

Join Our Team as a Contract Customer Service / Member Experience Representative!

Are you passionate about delivering exceptional service and creating positive experiences? DBC OFFICES, located in Richton Park, IL, is looking for a skilled and dedicated Contract Customer Service / Member Experience Representative to join our team. If you thrive in a dynamic environment and have a knack for problem-solving, we’d love to hear from you!

What You'll Do

As a key part of our team, you’ll play an important role in ensuring our members and customers receive the best possible experience. Your responsibilities will include:
- Providing outstanding customer service through phone, email, and in-person interactions.
- Addressing customer inquiries, resolving issues, and ensuring satisfaction.
- Maintaining accurate records of customer interactions and transactions.
- Collaborating with team members to improve processes and enhance the overall customer experience.
- Upholding company standards and values in every interaction.

What We're Looking For

To succeed in this role, you’ll need:
- 3 years of experience in customer service or a related field.
- Strong communication and interpersonal skills.
- A proactive and solution-oriented mindset.
- The ability to stay organized and manage multiple tasks effectively.
- A commitment to delivering high-quality service every day.

Why Join DBC OFFICES?

At DBC OFFICES, we pride ourselves on fostering a professional and supportive workplace where every team member is valued. While we do not currently offer additional benefits, we focus on creating a collaborative environment where you can grow and make a meaningful impact.

About Us

DBC OFFICES is dedicated to providing excellent service and creating a welcoming experience for all. Located in Richton Park, IL, we are a company that values integrity, teamwork, and the pursuit of excellence.

Ready to Apply?

If you’re ready to bring your skills and experience to a company that values your contributions, we’d love to hear from you! Apply today and take the next step in your career with DBC OFFICES.


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