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Contract Customer Service Jobs (NOW HIRING)

Tin Can Kids

Customer Experience Specialist (Contract)

$17.50 - $23/hr

As we continue to grow, we're looking for a (Contract) Customer Experience Specialist to help support families through ordering, activation, troubleshooting, and every step in between. We're looking ...

Genuine Parts Company

Customer Service Representative

York, PA · On-site

$15.75 - $21.50/hr

SUMMARY Under close supervision, the Customer Service Representative is responsible for accurately ... May adjust non-contract customer pricing to meet the demands of the customer based on competition ...

Bel Furniture

Cashier / Customer Service

Katy, TX · On-site

$12 - $15.50/hr

Cashier; taking payments and initiating finance contracts Customer Service; In person interactions, email, and phone Cleaning; Maintaining a clean work environment Ability to work with limited ...

Loram

Contract Specialist

Hamel, MN · On-site

Prepare and provide all internal and external communications and documentation required for contract services and customer service contracts. Examples include sending forms, setting up LCP Tracker ...

Bel Furniture

Cashier / Customer Service

Katy, TX · On-site

$12 - $15.50/hr

Cashier; taking payments and initiating finance contracts Customer Service; In person interactions, email, and phone Cleaning; Maintaining a clean work environment Ability to work with limited ...

Loram

Contract Specialist

Hamel, MN

Prepare and provide all internal and external communications and documentation required for contract services and customer service contracts. Examples include sending forms, setting up LCP Tracker ...

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How much do contract customer service jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for contract customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does a Contract Customer Service role typically integrate with full-time teams, and what can applicants expect regarding communication and collaboration?

As a Contract Customer Service professional, you'll often work closely with permanent team members, participating in regular meetings and using shared communication tools to ensure consistency in customer support. While you may be brought in for specific projects or to cover peak periods, your input and responsiveness are critical to maintaining smooth operations. Expect to collaborate across departments, handle escalated issues, and contribute to team goals, even though your tenure may be shorter. Clear, proactive communication and adaptability are key to succeeding in this dynamic, sometimes fast-paced environment.

What are the key skills and qualifications needed to thrive as a Contract Customer Service Representative, and why are they important?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability help you excel in handling diverse customer inquiries and dynamic work environments. These skills ensure efficient resolution of customer issues, high satisfaction rates, and effective fulfillment of contractual service agreements.

What are contract customer service jobs?

Contract customer service jobs are positions where individuals are hired on a temporary or contract basis to handle customer inquiries, resolve issues, and provide support for a company's products or services. Unlike permanent employees, contract customer service representatives work for a specific period or project, often through staffing agencies or as independent contractors. These roles can be remote or in-person and may offer flexible hours depending on the employer's needs. Contract positions are popular in industries with seasonal demand or for companies needing extra support during peak times.
More about Contract Customer Service jobs
What cities are hiring for Contract Customer Service jobs? Cities with the most Contract Customer Service job openings:
What are the most commonly searched types of Customer Service jobs? The most popular types of Customer Service jobs are:
What states have the most Contract Customer Service jobs? States with the most job openings for Contract Customer Service jobs include:
Contract Customer Service jobs near you
Customer Service Representative II

Customer Service Representative II

Genuine Parts Company

Louisville, KY • On-site

$15.25 - $21/hr

Other

Medical, Retirement, PTO

Posted 22 days ago

Genuine Parts Company rating

6.8

Company rating: 6.8 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

218th of 343 rated retail wholesalers

Job description

Customer Service Representative II

Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customers.

Job Duties
  • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
  • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
  • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
  • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
  • Orders items to ensure appropriate inventory levels are maintained for customers.
  • Expedites backorders. May pull inventory and prepare order for shipment to customer.
  • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
  • Determines the most cost effective shipping method for customer orders.
  • May handle customer returns.
  • May support specific customers.
  • Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
  • Performs other duties as assigned.
  • Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires.

Education & Experience Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.

Knowledge, Skills, Abilities
  • Excellent communication skills including written, verbal, and listening.
  • Ability to multi-task and time management skills required.
  • Strong computer skills.
  • Strong negotiation skills.
  • Basic product knowledge.
  • Reliability, organization, and attention to detail required.

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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