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Volunteer Customer Service Jobs (NOW HIRING)

AEG

Volunteer Program Intern

Indianapolis, IN · On-site

$2.0K/wk

The intern will gain knowledge and experience through assisting with volunteer onboarding, creating training materials, coordinating the volunteer operations at events, and volunteer customer service.

MISSION YOGURT INC

CUSTOMER SERVICE

Denver, CO · On-site

$18/hr

The Team Member provides excellent customer service while supporting daily operations. This role ... HSA), Voluntary Life and AD&D, Voluntary Long-Term Disability, Voluntary Accident, Voluntary ...

Volunteer Center

Volunteer Coordinator

Long Beach, CA · On-site

$23 - $28/hr

Two or more years of experience in volunteer coordination, nonprofit programs, community engagement, customer service, or event planning preferred. * Strong organizational, project management ...

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How much do volunteer customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for volunteer customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a volunteer customer service?

A Volunteer Customer Service job involves assisting customers or clients without financial compensation, usually for a nonprofit, charity, or community organization. Responsibilities may include answering inquiries, providing information, resolving minor issues, and ensuring a positive experience. Volunteers help support the organization's mission by delivering friendly and helpful service.

What does a volunteer customer service do?

As a Volunteer Customer Service representative, you will typically interact directly with the public either in person, by phone, or via email to answer questions, provide information, and resolve basic issues. Daily tasks may include greeting visitors, handling inquiries, assisting with event registration, or helping coordinate resources for community programs. Depending on the organization, you might also support administrative functions or help train new volunteers. You'll often work as part of a collaborative team, gaining valuable experience in client support and interpersonal communication. This role is a great way to develop customer service expertise while making a meaningful difference in your community.

What skills and qualifications are needed for volunteer customer service?

To thrive as a Volunteer Customer Service representative, strong communication skills, problem-solving abilities, and a genuine desire to help others are essential, often with no formal educational qualifications required. Familiarity with basic office software, phone systems, and customer relationship management (CRM) tools can be beneficial. Outstanding soft skills include patience, empathy, active listening, and teamwork. These attributes ensure effective support for clients or patrons while fostering a positive environment within diverse volunteer-driven organizations.

Can volunteering be considered customer service experience?

Volunteer customer service roles involve interacting with clients, resolving issues, and providing support, which are core customer service skills. Such experience demonstrates communication, problem-solving, and interpersonal abilities that are valuable in many customer-facing jobs.
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Volunteer Customer Service jobs near you
Infographic showing various Volunteer Customer Service job openings in the United States as of August 2026, with employment types broken down into 100% Temporary. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Blood Drive Volunteer (Customer Service)

Vitalant - Colorado

Golden, CO • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

BLOOD DRIVE VOLUNTEER

As the face of Vitalant Colorado Mobile Blood Drives and Blood Donation Centers, our Blood Drive Volunteers ensure that our amazing blood donors have an exceptional experience from the minute they arrive until they leave. Volunteers are needed at our Donation Centers and various Mobile Blood Drives.

Responsibilities Include:

Welcome and check-donors.

Answer donor questions and explain the donation process as necessary.

Ensure each donor reads pre-donation materials.

Offer promotional items when available.

Manger donor flow and communicate with Vitalant staff as needed.

Provide excellent customer service.

Set up and maintain cleanliness in Reception and Refreshment areas.

Keep Refreshment area clean and restocked.

Ensure donors are offered a snack and drink after their procedure.

Check to see if donor was provided post-donation information before leaving.

Report any adverse post-donation physical reactions to staff.

Qualifications/Requirements

Must be at least 16 years old.

Must pass a Criminal Background Check with SSN if 18 or older.

Ability of effectively communicate and provide excellent customer service.

Demonstrate a professional demeanor.

Comfortable working with people from diverse communities and backgrounds.

Commit to volunteer 50 hours per calendar year (approximately 4 hours per month).

Apply