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Volunteer Customer Service Jobs (NOW HIRING)

Kelly Services

Customer Service

Avon, CT

$15.75 - $21.50/hr

Customer Service Representative - Serve as the primary point of contact for health care members ... Kelly offers eligible employees voluntary benefit plans including medical, dental, vision ...

First Volunteer

CSR (Teller)

Cleveland, TN · On-site

$12.75 - $16.75/hr

As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly ...

First Volunteer

CSR (Teller)

Jasper, TN · On-site

$13 - $17/hr

As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly ...

First Volunteer

CSR (Teller)

Dalton, GA · On-site

$13.75 - $18/hr

As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly ...

First Volunteer

CSR (Teller)

Etowah, TN · On-site

$13 - $17/hr

As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly ...

First Volunteer

CSR (Teller)

Jasper, TN · On-site

$13 - $17/hr

As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly ...

First Volunteer

CSR (Teller)

Chattanooga, TN · On-site

$13.25 - $17.25/hr

As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly ...

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Volunteer Customer Service information

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How much do volunteer customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for volunteer customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a volunteer customer service do?

As a Volunteer Customer Service representative, you will typically interact directly with the public either in person, by phone, or via email to answer questions, provide information, and resolve basic issues. Daily tasks may include greeting visitors, handling inquiries, assisting with event registration, or helping coordinate resources for community programs. Depending on the organization, you might also support administrative functions or help train new volunteers. You'll often work as part of a collaborative team, gaining valuable experience in client support and interpersonal communication. This role is a great way to develop customer service expertise while making a meaningful difference in your community.

What skills and qualifications are needed for volunteer customer service?

To thrive as a Volunteer Customer Service representative, strong communication skills, problem-solving abilities, and a genuine desire to help others are essential, often with no formal educational qualifications required. Familiarity with basic office software, phone systems, and customer relationship management (CRM) tools can be beneficial. Outstanding soft skills include patience, empathy, active listening, and teamwork. These attributes ensure effective support for clients or patrons while fostering a positive environment within diverse volunteer-driven organizations.

What are some good volunteer customer service jobs?

Volunteer customer service jobs include roles such as assisting at food banks, shelters, or nonprofit organizations where communication and problem-solving skills are valuable. These positions often require patience, empathy, and good interpersonal skills, and may involve working with diverse populations or using basic computer tools. They provide opportunities to gain experience while supporting community needs.

What is a volunteer customer service?

A Volunteer Customer Service job involves assisting customers or clients without financial compensation, usually for a nonprofit, charity, or community organization. Responsibilities may include answering inquiries, providing information, resolving minor issues, and ensuring a positive experience. Volunteers help support the organization's mission by delivering friendly and helpful service.

More about Volunteer Customer Service jobs
What cities are hiring for Volunteer Customer Service jobs? Cities with the most Volunteer Customer Service job openings:
What are the most commonly searched types of Customer Service jobs? The most popular types of Customer Service jobs are:
What states have the most Volunteer Customer Service jobs? States with the most job openings for Volunteer Customer Service jobs include:
What job categories do people searching Volunteer Customer Service jobs look for? The top searched job categories for Volunteer Customer Service jobs are:
Volunteer Customer Service jobs near you
Infographic showing various Volunteer Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Volunteer - My Brother's Keeper

Volunteer Opportunities

Ravenna, OH • On-site

Full-time

Re-posted 11 days ago

Job description

Description:

POSITION TITLE: Volunteer

DEPARTMENT/PROGRAM: My Brother's Keeper

REPORTS TO: Assigned Program Director/Manager

SCHEDULE: (Determined on a case by case basis)

GENERAL STATEMENT OF DUTIES: The Volunteer provides time, talent and leadership to carry out the mission of Family & Community Services.

  1. Responsibilities dependent upon the program assignment and may include but not limited to:
  • Receptionist duties (answering phones, stuff envelopes, write thank you letters, etc.)
  • Prepare and/or serving meals
  • Clean kitchens
  • Stock Food pantries
  • Paint the shelters
  • Assist with donations
  • Assist with special events
  • Represent Family & Community Services at events
  • Mentor a child
  • Entertain (play piano, etc.)
  • Teach a craft/skill
  • Teach financial literacy
Requirements:

ESSENTIAL RESPONSIBILITIES:

  • Provide regular and consistent coverage for assignments.
  • Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.
  • Duties as assigned.


QUALIFICATIONS: (based on program requirements)

  • Ability to interact with a diverse group of individuals.
  • Work as an effective team member.
  • Ability to work independently and without supervision.
  • Customer service experience either through employment or volunteer services if applicable.
  • Proficient with Microsoft Office programs if applicable.
  • Valid Ohio Driver’s License and ability to meet agency requirements for driving insurability if applicable.
  • Must be able to meet agency requirements for criminal back ground check (Ohio Bureau of Criminal Identification & Investigation) if applicable.


MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: Dependent upon assigned program.


MINIMUM EXPERIENCE REQUIREMENTS: Based on program requirements.