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Contract Customer Service Jobs in Texas (NOW HIRING)

Genuine Parts Company

Customer Service Representative

Dallas, TX · On-site

$16 - $21.50/hr

  • Medical

  • Retirement

  • PTO

Customer Service Representative Under close supervision, the Customer Service Representative is ... May adjust non-contract customer pricing to meet the demands of the customer based on competition ...

Genuine Parts Company

Customer Service Representative II

Austin, TX · On-site

$15.75 - $21.50/hr

  • Medical

  • Retirement

  • PTO

Customer Service Representative II Under general supervision, the Customer Service Representative ... May adjust non-contract customer pricing to meet the demands of the customer based on competition ...

Genuine Parts Company

Customer Service Representative II

Austin, TX · On-site

$15.75 - $21.50/hr

  • Medical

  • Retirement

  • PTO

The Customer Service Representative II may provide guidance to less experienced Customer Service ... May adjust non-contract customer pricing to meet the demands of the customer based on competition ...

Genuine Parts Company

Sr Customer Service Representative

Houston, TX · On-site

$18.50 - $25.25/hr

  • Medical

  • Retirement

  • PTO

The Senior Customer Service Representative develops and broadens relationships with customers to ... May adjust non-contract customer pricing to meet the demands of the customer based on competition ...

Genuine Parts Company

Customer Service Representative

Waco, TX · On-site

$14.25 - $19.25/hr

  • Medical

  • Retirement

  • PTO

Under close supervision, the Customer Service Representative is responsible for accurately ... May adjust non-contract customer pricing to meet the demands of the customer based on * competition ...

New

Genuine Parts Company

Customer Service Representative

Waco, TX · On-site

$14.25 - $19.25/hr

  • Medical

  • Retirement

  • PTO

Under close supervision, the Customer Service Representative is responsible for accurately ... May adjust non-contract customer pricing to meet the demands of the customer based on * competition ...

Genuine Parts Company

Customer Service Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

  • Medical

  • Retirement

  • PTO

Under close supervision, the Customer Service Representative is responsible for accurately ... May adjust non-contract customer pricing to meet the demands of the customer based on * competition ...

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All JobsContract Customer Service JobsContract Customer Service Jobs in Texas

Contract Customer Service information

See Texas salary details

$9

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$25

How much do contract customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for contract customer service in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

How does a contract customer service role typically integrate with full-time teams, and what can applicants expect regarding communication and collaboration?

As a Contract Customer Service professional, you'll often work closely with permanent team members, participating in regular meetings and using shared communication tools to ensure consistency in customer support. While you may be brought in for specific projects or to cover peak periods, your input and responsiveness are critical to maintaining smooth operations. Expect to collaborate across departments, handle escalated issues, and contribute to team goals, even though your tenure may be shorter. Clear, proactive communication and adaptability are key to succeeding in this dynamic, sometimes fast-paced environment.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability help you excel in handling diverse customer inquiries and dynamic work environments. These skills ensure efficient resolution of customer issues, high satisfaction rates, and effective fulfillment of contractual service agreements.

What is a contract customer service job?

Contract customer service jobs are positions where individuals are hired on a temporary or contract basis to handle customer inquiries, resolve issues, and provide support for a company's products or services. Unlike permanent employees, contract customer service representatives work for a specific period or project, often through staffing agencies or as independent contractors. These roles can be remote or in-person and may offer flexible hours depending on the employer's needs. Contract positions are popular in industries with seasonal demand or for companies needing extra support during peak times.

What are the most commonly searched types of Customer Service jobs in Texas?

The most popular types of Customer Service jobs in Texas are:

What cities in Texas are hiring for Contract Customer Service jobs?

Cities in Texas with the most Contract Customer Service job openings:

Contract Customer Service jobs near you
Infographic showing various Contract Customer Service job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Sr Customer Service Representative

Genuine Parts Company

Houston, TX • On-site

$18.50 - $25.25/hr

Other

Medical, Retirement, PTO

Re-posted 19 days ago

Genuine Parts Company rating

7.2

Company rating: 7.2 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

225th of 417 rated retail wholesalers

Job description

Senior Customer Service Representative

Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with customers to fully understand needs and wants. This role provides guidance and advice to less experienced Customer Service Representatives.

Job Duties
  • Responds to complex customer inquires regarding products, provides quotes, and handles order entry.
  • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
  • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
  • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
  • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
  • Orders items to ensure appropriate inventory levels are maintained for customers.
  • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
  • Expedites backorders. May pull inventory and prepare order for shipment to customer.
  • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
  • Determines the most cost effective shipping method for customer orders.
  • May handle customer returns.
  • May be assigned to one customer.
  • Provides coaching, guidance, and direction to less experienced Customer Service Representatives.
  • Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
  • May be responsible for quality and/or safety in the branch.
  • Performs other duties as assigned.
Education & Experience
  • Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.
Knowledge, Skills, Abilities
  • Reliability, organization, and attention to detail required.
  • Excellent communication skills including written, verbal, and listening.
  • Ability to multi-task and time management skills required.
  • Excellent computer skills.
  • Excellent negotiation skills.
  • Strong product knowledge.

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

What Genuine Parts Company employees say

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