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Full Time Customer Service Jobs in Kansas (NOW HIRING)

Tjx

Full Time Customer Experience Coordinator

Lawrence, KS

$16.50 - $21.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer experience * Promotes a culture of honesty and integrity; maintains confidentiality * Takes an active ...

QCHI

Customer Service Representative

Lawrence, KS · On-site

$14/hr

LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! Rapid advancement potential! The Customer Service Representative opportunity is a ...

QCHI

Customer Service Representative

Olathe, KS · On-site

$14/hr

Lend Nation is looking for an energetic, positive Full Time Customer Service Representative to join our team! Rapid advancement potential! This position will work at Branch 3272 located at 1113 E ...

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All JobsCustomer Service JobsFull Time Customer Service JobsFull Time Customer Service Jobs in Kansas

Full Time Customer Service information

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How much do full time customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for full time customer service in Kansas is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

What are common challenges faced by full time customer service representatives, and how are they addressed within a team?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

Is customer service a full-time job?

Customer service positions are often offered as full-time roles, typically requiring 35-40 hours per week. These jobs may involve evening, weekend, or shift work depending on the employer and industry. Full-time customer service roles often include benefits such as health insurance and paid time off.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

What skills and qualifications are needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

What is a full time customer service job?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.
What are the most commonly searched types of Customer Service jobs in Kansas? The most popular types of Customer Service jobs in Kansas are:
What cities in Kansas are hiring for Full Time Customer Service jobs? Cities in Kansas with the most Full Time Customer Service job openings:
Full Time Customer Service jobs near you
Infographic showing various Full Time Customer Service job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

Full Time Customer Service Specialist

Nebraska Furniture Mart

Kansas City, KS • On-site

$17.39 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Nebraska Furniture Mart rating

8.0

Company rating: 8.0 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

7th of 62 rated furniture retailers

Job description

At Nebraska Furniture Mart (NFM), we've been hiring friends since 1937-people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today's Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreamsand a culture that encourages volunteering and serving our communities.
Pay Range: $17.39 - 21.00 hourly
Job Description: Your Piece of the Puzzle
Do you like helping others? Nebraska Furniture Mart is looking for a Customer Service Specialist to assist our customers and resolve pre and post-delivery customer inquiries. If you have a knack for creative problem solving and providing timely customer satisfaction, this is the job for you!
Job Duties: A Day in the Life
Assist: Provide world-class customer service
  • Resolve situations for customers in a prompt, accurate, and friendly manner.
  • Create positive experiences and build relationships to enhance customer loyalty.
  • Follow up with customer concerns, issues, needs in a timely manner.
  • Model the HEAT method: Hear them out, Empathize, Apologize, and Take-Action.

Evaluate: Listen to the needs of the customer to determine what service is necessary to meet or exceed expectations.
  • Research and review customer accounts.
  • Check status of merchandise and recommend service options based on their needs and expectations while maintaining NFM policies and parameters.

Process: Process returns, exchanges, refunds, cancelations, credit memos, adjustments, and service claims accurately and in a timely manner.
  • Be Your Best & Represent NFM at the Highest Level:
  • Expect to be a kind, helpful, and courteous Team Player
  • Responsible for maintaining a clean and organized workstation
  • Complete training and be eager to continue to learn new things

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love-because that's what we love.
Qualifications: Can You Check These Boxes?
  • High School Diploma or GED preferred
  • 1 year of customer service experience that has included answering customer questions and concerns on a regular, includes one-to-one interaction
  • OM & KC ONLY: 6 months of cash handling experience preferred
  • Ability to enter data quickly and accurately
  • Computer skills and ability to navigate through MS Office applications (Outlook, Word, Excel, etc.)
  • Ability to work nights, weekends and/or early morning hours based on business needs
  • English/Spanish bilingual speakers preferred
  • Knowledge of Microsoft Office Applications
  • Pre-employment screening includes criminal background check

Benefits: What's in It for You?
As a full-time member of our NFM Family, you will enjoy:
  • Same day pay - access to your earned pay on-demand, when you need it the most
  • Competitive pay - generous annual increases up to 7%
  • Inclusive culture - Because everyone who works or shops at NFM should feel right at home
  • Health, dental, vision, life Insurance, short and long term disability
  • Paid holidays (upon hire) and paid time off (after 90 days)
  • Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
  • Virtual and in-person career development opportunities at all levels
  • Paid community volunteer opportunities
  • Tuition Reimbursement
  • You'll start saving for your retirement immediately in NFM's 401(k) and you're eligible for company match after one year. NFM's 401(k) also offers Berkshire Stock as an investment option

Nebraska Furniture Mart is an Equal Opportunity Employer

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