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From Home Customer Service Jobs in Kansas (NOW HIRING)

AO Globe Life

Customer Service Fully WFH

Kansas City, KS · On-site

$15.50 - $21/hr

Leadership management experience Job Benefits * 100% Work from Home * Paid weekly, based on a ... our services * Conventions and incentive trips * Production awards * Advancement based on ...

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All JobsCustomer Service JobsFrom Home Customer Service JobsFrom Home Customer Service Jobs in Kansas

From Home Customer Service information

What is a from home customer service representative?

From Home Customer Service jobs are positions that allow individuals to assist customers with inquiries, complaints, or support needs while working remotely, usually from their own homes. Employees typically communicate with customers via phone, email, chat, or social media. These roles require strong communication skills, a reliable internet connection, and the ability to work independently. Many companies hire remote customer service representatives to provide support across various industries, including retail, finance, and technology.

What are the key skills and qualifications needed to thrive as a from home customer service representative?

To thrive as a From Home Customer Service Representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and online communication platforms is often required. Strong time management, self-motivation, and empathy help you stand out in remote customer interactions. These skills and qualities are important to provide efficient, positive customer experiences while working independently from home.

What are some common challenges faced by work-from-home customer service representatives and how can they be addressed?

Remote customer service representatives often encounter challenges such as maintaining work-life balance, staying motivated without in-person supervision, and handling technical issues independently. To address these, it's important to create a dedicated workspace, establish a clear work routine, and proactively communicate with your team. Many companies also provide ongoing training and virtual support channels to help remote employees overcome obstacles and stay connected with colleagues.

What is the difference between From Home Customer Service vs From Home Call Center Representative?

AspectFrom Home Customer ServiceFrom Home Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, often multitaskingHome-based, structured shifts, call handling
Industry UsageRetail, tech, healthcare, various sectorsTelecommunications, tech, retail
Search & Comparison IntentUnderstanding roles, work-from-home optionsSpecific call handling duties, shift details

Both roles involve providing customer support from home and typically require similar credentials. Customer Service roles may be broader, covering various industries and tasks, while Call Center Representatives focus specifically on handling inbound or outbound calls. The main difference lies in the work environment and job scope, with Customer Service roles often offering more flexibility and multitasking opportunities.

How to become a from home customer service agent?

To become a remote customer service agent, you typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Many employers require experience in customer service or familiarity with tools like CRM software, and some may offer training programs for new hires.

What are the most commonly searched types of Customer Service jobs in Kansas?

The most popular types of Customer Service jobs in Kansas are:

What cities in Kansas are hiring for From Home Customer Service jobs?

Cities in Kansas with the most From Home Customer Service job openings:

From Home Customer Service jobs near you
Infographic showing various From Home Customer Service job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Fully WFH

AO Globe Life

Kansas City, KS • On-site

$15.50 - $21/hr

Other

Medical, Life, Retirement

Posted 16 days ago

Job description

Our Company Has Served Working-Class Families Since 1951

Our company has served working-class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families.

We are looking for representatives to develop long-term relationships with clients and meet them where they are most comfortable: their homes via Zoom Virtual Calls.

About Us
  • Parent Company: Globe Life
  • Our company grew over 20% last year during the pandemic and was deemed an essential business
  • Work Location: US/Canada
Suggested Qualifications
  • Excellent communication skills
  • Basic computer knowledge
  • Strong work ethic
  • Outgoing, fun, and energetic with an upbeat personality
  • Time management skills
  • Leadership management experience
Job Benefits
  • 100% Work from Home
  • Paid weekly, based on a suggested schedule for success
  • Bonus structured contracts
  • Health Insurance Reimbursement
  • Life Insurance
  • Flexible Schedule
  • Retirement Plan
  • Renewals
Interview Process

Interviews will be held via Zoom.

About Our Company

Our company is one of the largest providers of supplemental coverage to labor unions, credit unions, and associations. We are licensed in 49 states, the District of Columbia, Canada, and New Zealand.

We are a wholly-owned subsidiary of Globe Life, an S&P 500 company traded on the New York Stock Exchange under the symbol GL.

Incentives Include, But Are Not Limited To
  • No cold calling
  • Qualified lead program (no cost to you) – We have relationships with 30,000+ groups nationwide with millions of members needing our services
  • Conventions and incentive trips
  • Production awards
  • Advancement based on performance
  • Weekly advance and bonuses
  • Lifetime renewals
  • Benefits (Health Insurance, Life Insurance)
  • Union-backed contract
  • Mentorship and complete training
  • Industry-leading tools and technology access
  • Work from home (web conference-based presentations)
We Are Looking for Candidates Who Are
  • Passionate
  • Competitive
  • Motivated
  • Dependable
  • Hardworking
  • Adaptable
  • Flexible
  • Trainable
Diverse Backgrounds Welcome

Our team consists of people from all backgrounds and levels of education. We are previous high school graduates, administrative assistants, laborers, veterans, accountants, and so much more!

What You’ll Be Doing

  • Meet with clients virtually using Zoom

  • Walk individuals and families through available programs

  • Answer questions and guide clients through next steps

  • Support clients through onboarding and ongoing communication

  • Maintain simple digital records and documentation

  • Deliver a professional, client-first experience

  • Participate in training, coaching, and development sessions

Apply