... customer expectations through innovative and sustainable solutions. 💬 Specialiste du Support ... Maitrise de Microsoft Office (Word, Excel, Outlook, Access) * Sens aigu de l'organisation, esprit ...
... customer expectations through innovative and sustainable solutions. 💬 Specialiste du Support ... Maitrise de Microsoft Office (Word, Excel, Outlook, Access) * Sens aigu de l'organisation, esprit ...
Customer Support Specialist
Montreal, QC · On-site
... customer expectations through innovative and sustainable solutions. 💬 Specialiste du Support ... Maitrise de Microsoft Office (Word, Excel, Outlook, Access) * Sens aigu de l'organisation, esprit ...
Customer Support Specialist
Montreal, QC · On-site
... customer expectations through innovative and sustainable solutions. 💬 Specialiste du Support ... Maitrise de Microsoft Office (Word, Excel, Outlook, Access) * Sens aigu de l'organisation, esprit ...
Bilingual Customer Support Coordinator Primary Location: Anjou, QC Schedule: Hybrid work based out ... Proficient in Microsoft Office Suite. * Experience with SAP or other ERP systems preferred. * Order ...
Bilingual Customer Support Coordinator Primary Location: Anjou, QC Schedule: Hybrid work based out ... Proficient in Microsoft Office Suite. * Experience with SAP or other ERP systems preferred. * Order ...
Technical Customer Support Specialist - Level 2 Ce poste est egalement affiche en francais. Who We ... Industry certifications (Microsoft, networking, security, virtualization) Why Quadbridge: Invest in ...
Technical Customer Support Specialist - Level 2 Ce poste est egalement affiche en francais. Who We ... Industry certifications (Microsoft, networking, security, virtualization) Why Quadbridge: Invest in ...
Technical Customer Support Specialist - Level 2 Ce poste est également affiché en français. Who ... Industry certifications (Microsoft, networking, security, virtualization) Why Quadbridge: • ...
Quick apply
Technical Customer Support Specialist - Level 2 Ce poste est également affiché en français. Who ... Industry certifications (Microsoft, networking, security, virtualization) Why Quadbridge: • ...
The ideal candidate is a strong communicator who enjoys customer service, thrives in a fast-paced ... Proficiency in Microsoft Office and social publishing platforms. * Availability for occasional ...
The ideal candidate is a strong communicator who enjoys customer service, thrives in a fast-paced ... Proficiency in Microsoft Office and social publishing platforms. * Availability for occasional ...
En tant que spécialiste en support TI chez Coveo, tu seras la personne de référence pour les ... Connaissance de solutions de gestion des identités, des accès et des appareils, comme Microsoft ...
Quick apply
En tant que spécialiste en support TI chez Coveo, tu seras la personne de référence pour les ... Connaissance de solutions de gestion des identités, des accès et des appareils, comme Microsoft ...
Some customer support experience dealing with complex issues, troubleshooting and problem ... Good knowledge of Microsoft office, and the ability to pick up new technology quickly. * Must be ...
Quick apply
Some customer support experience dealing with complex issues, troubleshooting and problem ... Good knowledge of Microsoft office, and the ability to pick up new technology quickly. * Must be ...
Promote customer loyalty by providing exceptional customer support * Review and follow up on order ... Proficiency with computers and Microsoft Office programs * Flexibility to work all shifts ...
Promote customer loyalty by providing exceptional customer support * Review and follow up on order ... Proficiency with computers and Microsoft Office programs * Flexibility to work all shifts ...
Promote customer loyalty by providing exceptional customer support * Review and follow up on order ... Proficiency with computers and Microsoft Office programs * Flexibility to work all shifts ...
Promote customer loyalty by providing exceptional customer support * Review and follow up on order ... Proficiency with computers and Microsoft Office programs * Flexibility to work all shifts ...
Experience de la suite Microsoft Office. * Experience du processus d'achat au paiement preferee ... Hands-on experience supporting web applications. * Excellent customer relations skills and the ...
Experience de la suite Microsoft Office. * Experience du processus d'achat au paiement preferee ... Hands-on experience supporting web applications. * Excellent customer relations skills and the ...
Trainers are expected to support the sales and service distribution teams as well as customers to ... Microsoft Office and Lotus Notes * Familiarity with ISO processes and procedures * Excellent ...
Trainers are expected to support the sales and service distribution teams as well as customers to ... Microsoft Office and Lotus Notes * Familiarity with ISO processes and procedures * Excellent ...
Enable and support AI-powered capabilities through Microsoft AI Builder and Copilot Studio ... Experience with Microsoft Dynamics 365 Customer Engagement. * Experience with Power Apps, Power ...
Enable and support AI-powered capabilities through Microsoft AI Builder and Copilot Studio ... Experience with Microsoft Dynamics 365 Customer Engagement. * Experience with Power Apps, Power ...
... customers and their people. We stand proudly for our people and support their success through ... Lead outcome-focused conversations that align Microsoft technology with business strategy.
... customers and their people. We stand proudly for our people and support their success through ... Lead outcome-focused conversations that align Microsoft technology with business strategy.
Familiarite avec les systemes d'exploitation Microsoft et les produits de la suite Office ... focused and customer centric. Technology Support Specialist often works onsite at venues in a ...
Familiarite avec les systemes d'exploitation Microsoft et les produits de la suite Office ... focused and customer centric. Technology Support Specialist often works onsite at venues in a ...
Senior Consultant, Microsoft Dynamics
CA$80K - CA$138K/yr
Support clients through their digital transformation journeys. * Functional & Technical ... Contribute to the configuration and customization of Dynamics 365 applications (including Customer ...
Senior Consultant, Microsoft Dynamics
CA$80K - CA$138K/yr
Support clients through their digital transformation journeys. * Functional & Technical ... Contribute to the configuration and customization of Dynamics 365 applications (including Customer ...
Logistique et Service Clientele / Logistics and CSR - Pointe Claire
CA$50K - CA$60K/yr
This role combines transportation coordination, customer support, and administrative ... support * Experience with ERP systems is required * Basic to intermediate Microsoft Excel skills ...
Quick apply
Logistique et Service Clientele / Logistics and CSR - Pointe Claire
CA$50K - CA$60K/yr
This role combines transportation coordination, customer support, and administrative ... support * Experience with ERP systems is required * Basic to intermediate Microsoft Excel skills ...
As a key member of our Customer Support team, you'll independently resolve technical issues ... Experience using Microsoft Copilot or similar AI tools for documentation, analysis, and ...
As a key member of our Customer Support team, you'll independently resolve technical issues ... Experience using Microsoft Copilot or similar AI tools for documentation, analysis, and ...
As a key member of our Customer Support team, youll independently resolve technical issues, support ... Experience using Microsoft Copilot or similar AI tools for documentation, analysis, and ...
Quick apply
As a key member of our Customer Support team, youll independently resolve technical issues, support ... Experience using Microsoft Copilot or similar AI tools for documentation, analysis, and ...
You'll work closely with Product, Development, and Customer Support teams to validate new ... Microsoft Outlook, Teams, and SharePoint * Experience with CI/CD testing tools * Familiarity with ...
Quick apply
You'll work closely with Product, Development, and Customer Support teams to validate new ... Microsoft Outlook, Teams, and SharePoint * Experience with CI/CD testing tools * Familiarity with ...
Microsoft Customer Support information
See Quebec salary details
$10.10 - $15.87
18% of jobs
$17.15 is the 25th percentile. Wages below this are outliers.
$15.87 - $21.63
30% of jobs
The median wage is $22.36 / hr.
$21.63 - $27.40
13% of jobs
$27.40 - $33.17
8% of jobs
$33.17 - $38.94
3% of jobs
$42.12 is the 75th percentile. Wages above this are outliers.
$38.94 - $44.71
5% of jobs
$44.71 - $50.48
6% of jobs
$50.48 - $56.25
3% of jobs
$56.25 - $62.02
4% of jobs
$62.02 - $67.79
3% of jobs
$67.79 - $73.56
5% of jobs
$10
$32
$73
How much do microsoft customer support jobs pay per hour?
As of Jul 27, 2026, the average hourly pay for microsoft customer support in Quebec is $32.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $45.19 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Microsoft Customer Support position, and why are they important?
To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.
What does a typical day look like for someone in a Microsoft Customer Support role?
A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.
What is a Microsoft Customer Support job?
A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.
What are popular job titles related to Microsoft Customer Support jobs in Quebec? For Microsoft Customer Support jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Microsoft Customer Support jobs in Quebec look for? The top searched job categories for Microsoft Customer Support jobs in Quebec are:
Xylem rating
7.4
Based on 91 frontline employees who took The Breakroom Quiz
292nd of 535 rated manufacturers
Job description
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
💬 Specialiste du Support ClientSoutenez des operations essentielles. Offrez un service qui a du sens.
Chez Xylem, nous ne faisons pas qu'accompagner l'eau - nous aidons a resoudre les defis hydriques les plus urgents au monde. 🌍
Entreprise mondiale du Fortune 500 presente dans plus de 150 pays, Xylem permet chaque jour a des collectivites, des industries et des infrastructures de fonctionner efficacement et durablement.
Au cur de cette mission : un service client exceptionnel.
C'est la que vous entrez en jeu.
En tant que Specialiste du Support Client, vous etes l'un des premiers points de contact pour nos clients. Vous les accompagnez dans leurs demandes, leurs commandes, leurs projets, leurs questions techniques et leur suivi administratif.
Votre role est essentiel pour assurer une experience fluide - de la demande initiale jusqu'a la livraison et la facturation. Votre ecoute, votre precision et votre sens du service contribuent directement a la satisfaction et a la fidelite de nos clients.
- Offrir un service client bilingue (francais et anglais) de haute qualite via telephone, courriel et outils internes.
- Fournir des informations exactes et rapides, tout en maintenant un ton professionnel et empathique.
- Batir une relation de confiance en assurant un suivi rigoureux des demandes.
- Effectuer l'entree, la mise a jour et le suivi des commandes dans les systemes CRM/CPQ/ERP.
- Coordonner avec les equipes internes (ventes, logistique, facturation, ingenierie).
- Preparer des devis, offres et informations tarifaires selon les besoins du client.
- Appuyer les projets d'ingenierie de la phase de devis jusqu'a la livraison et la facturation.
- Maintenir des bases de donnees clients a jour (dossiers, communications, documents de commande).
- Contribuer a l'amelioration continue des processus, documents et outils.
- Participer a des initiatives Lean comme la cartographie de flux, l'optimisation de processus et l'elimination des gaspillages.
- Proposer des solutions internes pour ameliorer l'efficacite et l'experience client.
- Lieu : SaintAugustindeDesmaures, Quebec
- Environnement : Collaboratif, dynamique, oriente client
- Langues : Maitrise du francais et de l'anglais - indispensable
Ce role vous conviendra si vous :
- Aimez aider, resoudre des problemes et offrir une experience client exceptionnelle 💛
- Etes organise(e), polyvalent(e) et capable de gerer plusieurs priorites
- Communiquez aisement en francais et en anglais
- Aimez collaborer avec differentes equipes internes
- Faites preuve d'autonomie, d'initiative et de professionnalisme
- Cherchez un poste ou votre rigueur et votre service font une difference
- Baccalaureat ou minimum 3 ans d'experience dans un role pertinent
- Excellentes aptitudes de communication orale et ecrite en francais et anglais
- Experience avec les systemes CRM, CPQ et/ou ERP (Salesforce, SAP, SCPQ - un atout)
- Maitrise de Microsoft Office (Word, Excel, Outlook, Access)
- Sens aigu de l'organisation, esprit d'equipe et capacite a travailler avec un minimum de supervision
- Competences demontrees en resolution de problemes
- Experience en saisie/traitement de commandes - un plus
Rejoindre Xylem, c'est :
- Participer a une mission ayant un impact reel sur la planete 🌎
- Evoluer dans une entreprise innovante et axee sur le developpement durable
- Travailler dans un environnement de collaboration, de respect et de croissance
- Beneficier d'opportunites de formation et d'amelioration continue
- Contribuer au programme de benevolat Xylem Watermark
Si vous souhaitez evoluer dans un role ou votre service, votre precision et votre sens de la relation client ont un vrai impact - nous serions ravis de vous accueillir. 💬
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.