... customer expectations through innovative and sustainable solutions. 💬 Specialiste du Support ... Maitrise de Microsoft Office (Word, Excel, Outlook, Access) * Sens aigu de l'organisation, esprit ...
... customer expectations through innovative and sustainable solutions. 💬 Specialiste du Support ... Maitrise de Microsoft Office (Word, Excel, Outlook, Access) * Sens aigu de l'organisation, esprit ...
... customer expectations through innovative and sustainable solutions. 💬 Specialiste du Support ... Maitrise de Microsoft Office (Word, Excel, Outlook, Access) * Sens aigu de l'organisation, esprit ...
... customer expectations through innovative and sustainable solutions. 💬 Specialiste du Support ... Maitrise de Microsoft Office (Word, Excel, Outlook, Access) * Sens aigu de l'organisation, esprit ...
Microsoft Copilot, Outlook, Microsoft Teams, SharePoint * Customer Support & Service Management: Zendesk, Jira Service Management, Salesforce Service Cloud, Incident Management Platforms * Technical ...
Microsoft Copilot, Outlook, Microsoft Teams, SharePoint * Customer Support & Service Management: Zendesk, Jira Service Management, Salesforce Service Cloud, Incident Management Platforms * Technical ...
Maintains an accurate customer database in Microsoft's CRM. Locates and inputs all qualified leads ... Proactively establishes and maintains effective working-team relationships with all support ...
Maintains an accurate customer database in Microsoft's CRM. Locates and inputs all qualified leads ... Proactively establishes and maintains effective working-team relationships with all support ...
Agent methodes - Support
Montreal, QC · On-site
Supporter la production dans la realisation du travail de reparation * Creer la gamme de reparation ... SAP, Microsoft Office, Catia V5 Force de proposition, esprit d'equipe, reactivite et la rigueur ...
Agent methodes - Support
Montreal, QC · On-site
Supporter la production dans la realisation du travail de reparation * Creer la gamme de reparation ... SAP, Microsoft Office, Catia V5 Force de proposition, esprit d'equipe, reactivite et la rigueur ...
Soutien technique a l'experience client/ Customer Experience Tech Support
Montreal, QC · On-site
CA$20/hr
Customer Experience Technical Support Language : Fluent English is required, as you'll be assisting ... applications Microsoft Office (Word, Excel) Excellentes competences en communication orale et ...
Soutien technique a l'experience client/ Customer Experience Tech Support
Montreal, QC · On-site
CA$20/hr
Customer Experience Technical Support Language : Fluent English is required, as you'll be assisting ... applications Microsoft Office (Word, Excel) Excellentes competences en communication orale et ...
Representant du service client - Temps partiel (Customer Service Representative -Part-Time)
Mont-saint-hilaire, QC · On-site
Experience de la suite Microsoft Office. * Experience du processus d'achat au paiement preferee ... Hands-on experience supporting web applications. * Excellent customer relations skills and the ...
Representant du service client - Temps partiel (Customer Service Representative -Part-Time)
Mont-saint-hilaire, QC · On-site
Experience de la suite Microsoft Office. * Experience du processus d'achat au paiement preferee ... Hands-on experience supporting web applications. * Excellent customer relations skills and the ...
Travel to customer sites when necessary to perform service and repairs 3. Product Support ... Proficient in Microsoft Office tools Language * Fluent in English and French (spoken and written ...
Travel to customer sites when necessary to perform service and repairs 3. Product Support ... Proficient in Microsoft Office tools Language * Fluent in English and French (spoken and written ...
Technical Solutions Architect, Microsoft
Montreal, QC · On-site
CA$126K/yr
... customers and their people. We stand proudly for our people and support their success through ... Lead outcome-focused conversations that align Microsoft technology with business strategy.
Technical Solutions Architect, Microsoft
Montreal, QC · On-site
CA$126K/yr
... customers and their people. We stand proudly for our people and support their success through ... Lead outcome-focused conversations that align Microsoft technology with business strategy.
The successful candidate will support onboarding and training, maintain clear operational ... Experience with CRM platforms and Microsoft Office. * Bilingual French and English. * Experience in ...
The successful candidate will support onboarding and training, maintain clear operational ... Experience with CRM platforms and Microsoft Office. * Bilingual French and English. * Experience in ...
Senior Consultant, Microsoft Dynamics
Montreal, QC · On-site
CA$80K - CA$138K/yr
Support clients through their digital transformation journeys. * Functional & Technical ... Contribute to the configuration and customization of Dynamics 365 applications (including Customer ...
Senior Consultant, Microsoft Dynamics
Montreal, QC · On-site
CA$80K - CA$138K/yr
Support clients through their digital transformation journeys. * Functional & Technical ... Contribute to the configuration and customization of Dynamics 365 applications (including Customer ...
Position customers for Copilot and AI readiness 1. Strategy, Discovery & Target‑State ... Support handover to Managed Services or IT operations teams 7. Pre‑Sales & Advisory (VAR / MSP ...
Quick apply
Position customers for Copilot and AI readiness 1. Strategy, Discovery & Target‑State ... Support handover to Managed Services or IT operations teams 7. Pre‑Sales & Advisory (VAR / MSP ...
You'll work closely with Product, Development, and Customer Support teams to validate new ... Microsoft Outlook, Teams, and SharePoint * Experience with CI/CD testing tools * Familiarity with ...
You'll work closely with Product, Development, and Customer Support teams to validate new ... Microsoft Outlook, Teams, and SharePoint * Experience with CI/CD testing tools * Familiarity with ...
Accommodation advisor
Montreal, QC · On-site
This position is for people with experience in residential real estate rental, customer support or ... Proficiency in working with computer tools (Microsoft Office Suite); Working knowledge of spoken ...
Accommodation advisor
Montreal, QC · On-site
This position is for people with experience in residential real estate rental, customer support or ... Proficiency in working with computer tools (Microsoft Office Suite); Working knowledge of spoken ...
Operations Specialist
Montreal, QC · On-site
Provide expert-level support and guidance to customer support team members on Microsoft, Google and other cloud application-related issues. * Implement procedures to reduce escalations to Microsoft ...
Operations Specialist
Montreal, QC · On-site
Provide expert-level support and guidance to customer support team members on Microsoft, Google and other cloud application-related issues. * Implement procedures to reduce escalations to Microsoft ...
Provide excellent customer service at all times * Deliver Level 2 technical support to employees (PC, network, hardware) via phone, email, Microsoft Teams, or onsite * Maintain and administer IT ...
Provide excellent customer service at all times * Deliver Level 2 technical support to employees (PC, network, hardware) via phone, email, Microsoft Teams, or onsite * Maintain and administer IT ...
Technicien(ne) principal du service sur le terrain - Detection de gaz et instrumentation
Brossard, QC · On-site
The purpose of this position is to provide customer support, advanced field technical support. The ... Proficiency in Microsoft Office (Excel, Word, SharePoint, PowerPoint) Exigences * Minimum de 2 ans ...
Technicien(ne) principal du service sur le terrain - Detection de gaz et instrumentation
Brossard, QC · On-site
The purpose of this position is to provide customer support, advanced field technical support. The ... Proficiency in Microsoft Office (Excel, Word, SharePoint, PowerPoint) Exigences * Minimum de 2 ans ...
Technicien(ne) principal du service sur le terrain - Detection de gaz et instrumentation
Brossard, QC · On-site
The purpose of this position is to provide customer support, advanced field technical support. The ... Proficiency in Microsoft Office (Excel, Word, SharePoint, PowerPoint) Exigences * Minimum de 2 ans ...
Technicien(ne) principal du service sur le terrain - Detection de gaz et instrumentation
Brossard, QC · On-site
The purpose of this position is to provide customer support, advanced field technical support. The ... Proficiency in Microsoft Office (Excel, Word, SharePoint, PowerPoint) Exigences * Minimum de 2 ans ...
... our ERP (Microsoft Dynamics 365), WMS and TMS (Manhattan), CRM (Salesforce), B2B and B2C web ... Support the Salesforce CRM. * Assist with testing and validation activities. * Produce ...
... our ERP (Microsoft Dynamics 365), WMS and TMS (Manhattan), CRM (Salesforce), B2B and B2C web ... Support the Salesforce CRM. * Assist with testing and validation activities. * Produce ...
And for more than 90 years, our innovative drive has kept us a step ahead of our customers ... Annual Wellness allowance to support employees with improving health and wellbeing. * Personal days.
And for more than 90 years, our innovative drive has kept us a step ahead of our customers ... Annual Wellness allowance to support employees with improving health and wellbeing. * Personal days.
Microsoft Customer Support information
See Quebec salary details
$10.10 - $15.87
18% of jobs
$17.15 is the 25th percentile. Wages below this are outliers.
$15.87 - $21.63
30% of jobs
The median wage is $22.36 / hr.
$21.63 - $27.40
13% of jobs
$27.40 - $33.17
8% of jobs
$33.17 - $38.94
3% of jobs
$42.12 is the 75th percentile. Wages above this are outliers.
$38.94 - $44.71
5% of jobs
$44.71 - $50.48
6% of jobs
$50.48 - $56.25
3% of jobs
$56.25 - $62.02
4% of jobs
$62.02 - $67.79
3% of jobs
$67.79 - $73.56
5% of jobs
$10
$32
$73
How much do microsoft customer support jobs pay per hour?
As of Sep 5, 2026, the average hourly pay for microsoft customer support in Quebec is $32.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $45.19 per hour, depending on experience, location, and employer.
What is a Microsoft Customer Support?
A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.
What does a Microsoft Customer Support do?
A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.
What skills and qualifications are needed for Microsoft Customer Support?
To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.
Does Microsoft Customer Support offer remote jobs?
Microsoft Customer Support roles often offer remote work options, especially for positions involving technical support and customer service. These jobs typically require strong communication skills, familiarity with Microsoft products, and the ability to work independently in a virtual environment.
Is Microsoft Customer Support offering work from home?
Microsoft Customer Support roles often offer remote work options, especially for technical support positions, depending on the company's policies and the specific role. Candidates should review the job listing for remote work availability and requirements, which may include familiarity with remote collaboration tools and a suitable home office setup.
What job categories do people searching Microsoft Customer Support jobs in Quebec look for?
The top searched job categories for Microsoft Customer Support jobs in Quebec are:
Xylem rating
7.5
Based on 95 frontline employees who took The Breakroom Quiz
259th of 545 rated manufacturers
Job description
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
💬 Specialiste du Support ClientSoutenez des operations essentielles. Offrez un service qui a du sens.
Chez Xylem, nous ne faisons pas qu'accompagner l'eau - nous aidons a resoudre les defis hydriques les plus urgents au monde. 🌍
Entreprise mondiale du Fortune 500 presente dans plus de 150 pays, Xylem permet chaque jour a des collectivites, des industries et des infrastructures de fonctionner efficacement et durablement.
Au cur de cette mission : un service client exceptionnel.
C'est la que vous entrez en jeu.
En tant que Specialiste du Support Client, vous etes l'un des premiers points de contact pour nos clients. Vous les accompagnez dans leurs demandes, leurs commandes, leurs projets, leurs questions techniques et leur suivi administratif.
Votre role est essentiel pour assurer une experience fluide - de la demande initiale jusqu'a la livraison et la facturation. Votre ecoute, votre precision et votre sens du service contribuent directement a la satisfaction et a la fidelite de nos clients.
- Offrir un service client bilingue (francais et anglais) de haute qualite via telephone, courriel et outils internes.
- Fournir des informations exactes et rapides, tout en maintenant un ton professionnel et empathique.
- Batir une relation de confiance en assurant un suivi rigoureux des demandes.
- Effectuer l'entree, la mise a jour et le suivi des commandes dans les systemes CRM/CPQ/ERP.
- Coordonner avec les equipes internes (ventes, logistique, facturation, ingenierie).
- Preparer des devis, offres et informations tarifaires selon les besoins du client.
- Appuyer les projets d'ingenierie de la phase de devis jusqu'a la livraison et la facturation.
- Maintenir des bases de donnees clients a jour (dossiers, communications, documents de commande).
- Contribuer a l'amelioration continue des processus, documents et outils.
- Participer a des initiatives Lean comme la cartographie de flux, l'optimisation de processus et l'elimination des gaspillages.
- Proposer des solutions internes pour ameliorer l'efficacite et l'experience client.
- Lieu : SaintAugustindeDesmaures, Quebec
- Environnement : Collaboratif, dynamique, oriente client
- Langues : Maitrise du francais et de l'anglais - indispensable
Ce role vous conviendra si vous :
- Aimez aider, resoudre des problemes et offrir une experience client exceptionnelle 💛
- Etes organise(e), polyvalent(e) et capable de gerer plusieurs priorites
- Communiquez aisement en francais et en anglais
- Aimez collaborer avec differentes equipes internes
- Faites preuve d'autonomie, d'initiative et de professionnalisme
- Cherchez un poste ou votre rigueur et votre service font une difference
- Baccalaureat ou minimum 3 ans d'experience dans un role pertinent
- Excellentes aptitudes de communication orale et ecrite en francais et anglais
- Experience avec les systemes CRM, CPQ et/ou ERP (Salesforce, SAP, SCPQ - un atout)
- Maitrise de Microsoft Office (Word, Excel, Outlook, Access)
- Sens aigu de l'organisation, esprit d'equipe et capacite a travailler avec un minimum de supervision
- Competences demontrees en resolution de problemes
- Experience en saisie/traitement de commandes - un plus
Rejoindre Xylem, c'est :
- Participer a une mission ayant un impact reel sur la planete 🌎
- Evoluer dans une entreprise innovante et axee sur le developpement durable
- Travailler dans un environnement de collaboration, de respect et de croissance
- Beneficier d'opportunites de formation et d'amelioration continue
- Contribuer au programme de benevolat Xylem Watermark
Si vous souhaitez evoluer dans un role ou votre service, votre precision et votre sens de la relation client ont un vrai impact - nous serions ravis de vous accueillir. 💬
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.