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Microsoft Customer Support Jobs in Quebec (NOW HIRING)

Entain

Customer Service Agent

Kahnawake, QC · Hybrid

Proficiency in Microsoft Office applications. * Experience with customer support or ticketing platforms is advantageous. * French language skills are an asset but not essential. Working Pattern Our ...

Jesta I.S.

You'll work closely with Product, Development, and Customer Support teams to validate new ... Microsoft Outlook, Teams, and SharePoint * Experience with CI/CD testing tools * Familiarity with ...

Jestais

You'll work closely with Product, Development, and Customer Support teams to validate new ... Microsoft Outlook, Teams, and SharePoint * Experience with CI/CD testing tools * Familiarity with ...

DSV Global Transportation

Team Lead

Pointe-claire, QC · On-site

The Team Lead serves as the primary point of contact for customer support escalations and works ... Proficiency in Microsoft Office applications. * Familiarity with public warehousing and third-party ...

Straumann

Planning Success Partner

Montreal, QC · On-site

Provide customer support. * Provide outstanding proactive and reactive support tocustomers ... Intermediate toadvanced computer skills(Microsoft Office Suite, Microsoft 365). Strong ...

Groupe DCM

Purpose of the position Reporting to the VP customer support, the incumbent is responsible for ... Good command of the Microsoft suite ; Experience of systems with an ERP/MRP. Experience with EPICOR ...

Groupe DCM

Purpose of the position Reporting to the VP customer support, the incumbent is responsible for ... Good command of the Microsoft suite ; * Experience of systems with an ERP/MRP. Experience with ...

Groupe DCM

Purpose of the position Reporting to the VP customer support, the incumbent is responsible for ... Good command of the Microsoft suite ; * Experience of systems with an ERP/MRP. Experience with ...

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Showing results 21-40

All JobsMicrosoft Customer Support JobsMicrosoft Customer Support Jobs in Quebec

Microsoft Customer Support information

See Quebec salary details

$10

$32

$73

How much do microsoft customer support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for microsoft customer support in Quebec is $32.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $45.19 per hour, depending on experience, location, and employer.

Does Microsoft have customer support people?

Yes, Microsoft employs customer support professionals who assist users with technical issues related to Microsoft products and services. These support roles often require knowledge of Microsoft software, troubleshooting skills, and customer service experience, and may involve working through various channels such as phone, chat, or email.

What skills and qualifications are needed for Microsoft Customer Support?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

What does a Microsoft Customer Support do?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What is a Microsoft Customer Support?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

Does Microsoft Customer Support offer remote jobs?

Microsoft Customer Support roles often offer remote work options, especially for positions involving technical assistance and customer service. These jobs typically require strong communication skills, familiarity with Microsoft products, and sometimes specific certifications, with many roles allowing flexible or fully remote schedules.
What job categories do people searching Microsoft Customer Support jobs in Quebec look for? The top searched job categories for Microsoft Customer Support jobs in Quebec are:
Microsoft Customer Support jobs near you
Infographic showing various Microsoft Customer Support job openings in Quebec as of August 2026, with employment types broken down into 92% Full Time, 3% Temporary, and 5% Contract. Highlights an 93% In-person, and 7% Hybrid job distribution, with an average salary of $68,518 per year, or $32.9 per hour.

Customer Service Agent

Entain

Kahnawake, QC • Hybrid

Full-time

Medical, Retirement

Posted 12 days ago

Job description

Company Description

Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it's your game. So let's win together!

Job Description

We're looking for Customer Service Agents to join our growing team supporting Sports Interaction, Canada's oldest online sportsbook and casino operator.

You will report in to the Customer Service Manager, and as a Customer Service Agent, you'll be the first contact for our customers, delivering exceptional service through live chat, email and phone. You'll help resolve queries, troubleshoot issues and create positive customer experiences.

This is an excellent opportunity for individuals with customer service, contact centre, hospitality, gaming or office-based support experience who enjoy helping people and solving problems.

Compensation and Benefits:

  • Pay: $41,600-$44,000/year, determined by experience. 40 hours paid weekly.
  • Bonus: Quarterly performance bonuses up to 10%.
  • Insurance: Premium group health insurance (post probation), 80% employer covered
  • Retirement: Company-matched private retirement plan after one year.
  • Additional Perks: Two paid breaks and a paid lunch hour daily, gym memberships after three months, full-time schedules with a four on, three off rotation.
Qualifications

What We're Looking For

  • Previous customer service, contact centre, gaming, betting or office-based support experience.
  • Experience interpreting and responding to customer requests skills.
  • Problem-solving Experience building relationships with main partners for each assigned customer.
  • Comfortable working across multiple systems.
  • Good typing speed and computer literacy.
  • Proficiency in Microsoft Office applications.
  • Experience with customer support or ticketing platforms is advantageous.
  • French language skills are an asset but not essential.

Working Pattern

Our operation supports customers seven days a week.

Shift Pattern

  • 4-day working week, 10-hour shifts.
  • Three consecutive days off every week.
  • Rotate schedules based on our requirements.
  • Work pattern will typically be:
    • Sunday to Wednesday, or
    • Wednesday to Saturday

Shift Hours

We schedule shifts between:

7:00am and 1:00am

Examples include:

  • 7:00am to 5:00pm
  • 8:00am to 6:00pm
  • 9:00am to 7:00pm
  • 10:00am to 8:00pm
  • 11:00am to 9:00pm
  • 12:00pm to 10:00pm
  • 1:00pm to 11:00pm
  • 3:00pm to 1:00am

Please only apply if you are comfortable working a rotating schedule, including evenings and weekends. Our needs determine shift patterns, and we require flexibility across all shift times.


Additional Information

Hybrid Working & Location

You will have base at our Kahnawake office, which is located on Montreal's South Shore by our company.

  • First 6 weeks of paid training completed in person.
  • Following on from training, employees will work in a hybrid model.
  • Typically one office day per week, depending on requirements.
  • You will commute reliably to the Kahnawake location for both training and ongoing office attendance.

Diversity, Equity & Inclusion

At Entain, we know that great ideas come from diverse perspectives. We are committed to creating an inclusive workplace where everyone feels respected, supported and able to excel.

We welcome applications from people of all backgrounds, experiences, identities and abilities. If you require any reasonable adjustments during the recruitment process, please let us know and we'll be happy to support you.

Ready to Apply?

If you're passionate about delivering exceptional customer experiences and want to join a global leader in sports betting and gaming, we'd love to hear from you.

Apply today and join Entain as we continue to shape the future of sports gaming and entertainment in Canada.

#LI-Hybrid

This is a hybrid remote/in-office role.