Montreal, QC · On-site
Excellente maîtrise des systèmes d'exploitation Windows 7, 8 et 10; * Bonne connaissance des environnements Active Directory, DNS, VPN, TCP/IP et de la suite Microsoft 365; * Expérience avec des ...
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Montreal, QC · On-site
Excellente maîtrise des systèmes d'exploitation Windows 7, 8 et 10; * Bonne connaissance des environnements Active Directory, DNS, VPN, TCP/IP et de la suite Microsoft 365; * Expérience avec des ...
Laval, QC · On-site
... customer support; Excellent ability to close deals (leases, sales, discussions, contracts, services, etc.). Proficiency in working with computer tools (Microsoft Office Suite); Excellent knowledge ...
Laval, QC · On-site
... customer support; Excellent ability to close deals (leases, sales, discussions, contracts, services, etc.). Proficiency in working with computer tools (Microsoft Office Suite); Excellent knowledge ...
... customer support; Excellent ability to close deals (leases, sales, discussions, contracts, services, etc.). Proficiency in working with computer tools (Microsoft Office Suite); Excellent knowledge ...
... customer support; Excellent ability to close deals (leases, sales, discussions, contracts, services, etc.). Proficiency in working with computer tools (Microsoft Office Suite); Excellent knowledge ...
Montreal, QC · On-site +1
... support. Required Skills: * Experience with Microsoft Dynamics 365 Customer Service * Experience with Power Apps, Power Automate, plugins, and related architecture and design practices * Experience ...
Montreal, QC · On-site +1
... support. Required Skills: * Experience with Microsoft Dynamics 365 Customer Service * Experience with Power Apps, Power Automate, plugins, and related architecture and design practices * Experience ...
... customers around the world. In this role, you'll apply those strengths in support of mission ... Provide support for all Microsoft Windows workstations (desktops and laptops) by updating ...
New
... customers around the world. In this role, you'll apply those strengths in support of mission ... Provide support for all Microsoft Windows workstations (desktops and laptops) by updating ...
New
Montreal, QC · Hybrid
Microsoft Windows PCs and Servers * Microsoft-based Software * Mac Computers * Printers ... glove" customer service. The Digital Days work environment is an accelerator for any growing ...
Montreal, QC · Hybrid
Microsoft Windows PCs and Servers * Microsoft-based Software * Mac Computers * Printers ... glove" customer service. The Digital Days work environment is an accelerator for any growing ...
Montreal, QC · On-site
Microsoft Windows PCs and Servers * Microsoft-based Software * Mac Computers * Printers ... glove" customer service. The Digital Days work environment is an accelerator for any growing ...
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Montreal, QC · On-site
Microsoft Windows PCs and Servers * Microsoft-based Software * Mac Computers * Printers ... glove" customer service. The Digital Days work environment is an accelerator for any growing ...
Contributes to customer satisfaction by executing support work according to customer expectation(s ... Bilingual (French & English), proficient in Microsoft Office; knowledge of Microsoft Power Platform ...
Contributes to customer satisfaction by executing support work according to customer expectation(s ... Bilingual (French & English), proficient in Microsoft Office; knowledge of Microsoft Power Platform ...
Levis, QC · On-site
Continuous training and coaching to support your development * A supportive and collaborative team ... Comfort using or learning CRM and business tools such as Salesforce, Microsoft Office, or similar ...
Levis, QC · On-site
Continuous training and coaching to support your development * A supportive and collaborative team ... Comfort using or learning CRM and business tools such as Salesforce, Microsoft Office, or similar ...
Support customer acquisition, development and retention activities. * Support sales operations ... Knowledge of Microsoft Dynamics 365 CRM would be an asset. * Aviation or airport-related experience ...
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Support customer acquisition, development and retention activities. * Support sales operations ... Knowledge of Microsoft Dynamics 365 CRM would be an asset. * Aviation or airport-related experience ...
Support customer acquisition, development and retention activities. * Support sales operations ... Knowledge of Microsoft Dynamics 365 CRM would be an asset. * Aviation or airport-related experience ...
Support customer acquisition, development and retention activities. * Support sales operations ... Knowledge of Microsoft Dynamics 365 CRM would be an asset. * Aviation or airport-related experience ...
... needed, providing general support; * Ensure customer satisfaction and maintain positive ... of the microsoft suite office • Essential - Knowledge of an ERP system • Essential ...
... needed, providing general support; * Ensure customer satisfaction and maintain positive ... of the microsoft suite office • Essential - Knowledge of an ERP system • Essential ...
... and support. The Customer Program Specialist will maintain an advanced working knowledge of ... Proficiency in Microsoft Office (Excel, Word, PowerPoint, Visio) Experience with MS SQL Server and ...
... and support. The Customer Program Specialist will maintain an advanced working knowledge of ... Proficiency in Microsoft Office (Excel, Word, PowerPoint, Visio) Experience with MS SQL Server and ...
With over 20,000 aircraft and 33,000 engines supported on our cutting-edge platforms, and ... Intermediate ability to use applications like Microsoft Outlook, Excel, Word, etc. * Warm ...
With over 20,000 aircraft and 33,000 engines supported on our cutting-edge platforms, and ... Intermediate ability to use applications like Microsoft Outlook, Excel, Word, etc. * Warm ...
You'll be on the move, interacting and supporting your team and providing superior customer service ... Microsoft Office, Sage 50 * English and French written and spoken Why choose Transmission ...
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You'll be on the move, interacting and supporting your team and providing superior customer service ... Microsoft Office, Sage 50 * English and French written and spoken Why choose Transmission ...
You'll be on the move, interacting and supporting your team and providing superior customer service ... Microsoft Office, Sage 50 * English and French written and spoken Why choose Transmission ...
Quick apply
You'll be on the move, interacting and supporting your team and providing superior customer service ... Microsoft Office, Sage 50 * English and French written and spoken Why choose Transmission ...
Monday to Sunday Create exceptional customer experiences Join our team Our team of dynamic ... Good knowledge of Microsoft Office (Outlook, Excel, Word), computer skills * Thorough, methodical ...
Monday to Sunday Create exceptional customer experiences Join our team Our team of dynamic ... Good knowledge of Microsoft Office (Outlook, Excel, Word), computer skills * Thorough, methodical ...
About us. Epiroc is a global productivity partner for mining & construction customers and ... Microsoft Office and Lotus Notes * Familiarity with ISO processes and procedures * Excellent ...
About us. Epiroc is a global productivity partner for mining & construction customers and ... Microsoft Office and Lotus Notes * Familiarity with ISO processes and procedures * Excellent ...
Monday to Sunday Create exceptional customer experiences Join our team Our team of dynamic ... Good knowledge of Microsoft Office (Outlook, Excel, Word), computer skills * Thorough, methodical ...
Monday to Sunday Create exceptional customer experiences Join our team Our team of dynamic ... Good knowledge of Microsoft Office (Outlook, Excel, Word), computer skills * Thorough, methodical ...
Monday to Sunday Create exceptional customer experiences Join our team Our team of dynamic ... Good knowledge of Microsoft Office (Outlook, Excel, Word), computer skills * Thorough, methodical ...
Monday to Sunday Create exceptional customer experiences Join our team Our team of dynamic ... Good knowledge of Microsoft Office (Outlook, Excel, Word), computer skills * Thorough, methodical ...
$10.10 - $15.87
18% of jobs
$17.15 is the 25th percentile. Wages below this are outliers.
$15.87 - $21.63
30% of jobs
The median wage is $22.36 / hr.
$21.63 - $27.40
13% of jobs
$27.40 - $33.17
8% of jobs
$33.17 - $38.94
3% of jobs
$42.12 is the 75th percentile. Wages above this are outliers.
$38.94 - $44.71
5% of jobs
$44.71 - $50.48
6% of jobs
$50.48 - $56.25
3% of jobs
$56.25 - $62.02
4% of jobs
$62.02 - $67.79
3% of jobs
$67.79 - $73.56
5% of jobs
$10
$32
$73
A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.
A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.
To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.
The top searched job categories for Microsoft Customer Support jobs in Quebec are:
Full-time
Re-posted 24 days ago
Vidéotron, l’une des principales entreprises de télécommunication au Canada, entretient un lien unique et privilégié avec la population et est d’ailleurs tenue en haute estime par ces client·es étant l’entreprise de télécommunication la plus admirée des Québécois·es.
Travailler chez Vidéotron c’est se joindre à une entreprise à la fine pointe de la technologie en croissance constante. C’est aussi se joindre à des équipes chevronnées, multidisciplinaires et prêtes à partager leur savoir.
Description du postePrendre note que, ce stage est non rémunéré.
La suite des choses ?
Au-delà du CV, on cherche avant tout une personnalité. Dans ce sens, si nous avons l’impression que tu as le profil de l’emploi, nous te contacterons pour en discuter de vive voix et pour te faire part des prochaines étapes afin de mieux nous montrer qui tu es…
Vidéotron remercie tous les candidats et les candidates qui postuleront. La diversité est une pratique fondamentale dans notre processus de recrutement. Ainsi, nous souscrivons au principe d'équité en emploi et offrons des chances d'emploi égales à tous.
Consulte notre rapport d'activité pour avoir un aperçu des projets auxquels tu pourrais contribuer !
Nous valorisons ton unicité !
Nous nous engageons à créer et à maintenir un milieu de travail accessible, équitable et inclusif afin de représenter la diversité au sein de la collectivité dans laquelle l’entreprise évolue. Nous nous assurons d’offrir un environnement de travail où chaque personne est valorisée et respectée pour ce qu’elle est lui permettant ainsi d’atteindre son plein potentiel. Nous avons hâte de découvrir toutes les facettes qui font de toi une personne unique !
Nous avons à cœur d’offrir des mesures d’accessibilité aux personnes qui en feront la demande. Si tu as besoin d’accommodements à n’importe quelle étape du processus, n’hésite pas à nous en faire part lors de tes premiers échanges avec nous.
