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Microsoft Customer Support Jobsexternal in Oregon (NOW HIRING)

Lone Wolf Technologies

Customer Support Representative

OR · On-site +1

$26 - $28.50/hr

As a Customer Support Representative, you will provide technical support and troubleshooting for ... Proficient with Microsoft Office Suite or related software $26 - $28.50 an hour apply for this job

KLA Corporation

Customer Support Engineer

Hillsboro, OR · On-site

$33.75 - $57.36/hr

... Support. The KLA Services organization partners with our field teams and customers in all business ... Microsoft Office suite proficiency is required. * Attainment of Certification Level 2 or PM ...

Orbotech

Customer Support Engineer

Hillsboro, OR · On-site

$33.75 - $57.36/hr

... Support. The KLA Services organization partners with our field teams and customers in all business ... Microsoft Office suiteproficiency is required. * Attainment of Certification Level 2 or PM Training.

KLA Corporation

Customer Support Engineer

Hillsboro, OR · On-site

$33.75 - $57.36/hr

... Support. The KLA Services organization partners with our field teams and customers in all business ... Microsoft Office suiteproficiency is required. * Attainment of Certification Level 2 or PM Training.

Amat

Customer Support Technician II (T2)

Hillsboro, OR · On-site

$20 - $27.50/hr

Basic knowledge of Microsoft Excel, Word, and PowerPoint * Possession of a valid driver's license ... Associate's Degree * 1-2 years of work experience in customer/field service support, or a related ...

Microsoft

Silicon Debug Engineer

Hillsboro, OR · On-site

Our solutions provide sustainable strategic advantages to Microsoft and enable our customers to ... We are looking for a Debug Engineer to join the team to support our mission as a key role with Maia ...

Microsoft

Senior Debug Tools Engineer

Hillsboro, OR · On-site

$113K - $156K/yr

Our solutions provide sustainable strategic advantages to Microsoft and enable our customers to ... We are looking for a Senior Debug SW Tools Engineer to join the team to support our mission as a ...

Obsidian Security

Senior Support Engineer

OR · On-site +1

Head of Customer Support About the role Obsidian Security protects organizations against threats ... Familiarity with identity provider and SaaS administrative APIs, such as Microsoft Graph and Entra ...

Altec

Service Support Representative

Portland, OR · On-site

$18 - $23/hr

Must have demonstrated experience of providing high levels of customer support * Strong Computer Skills, especially in Microsoft Word and Microsoft Excel * Demonstrated Problem Solving Skills

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How much do microsoft customer support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for microsoft customer support in Oregon is $24.50, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $27.98 per hour, depending on experience, location, and employer.

What is a Microsoft Customer Support?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

What does a Microsoft Customer Support do?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What skills and qualifications are needed for Microsoft Customer Support?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

Does Microsoft Customer Support offer remote jobs?

Microsoft Customer Support roles often offer remote work options, especially for positions involving technical support and customer service. These jobs typically require strong communication skills, familiarity with Microsoft products, and the ability to work independently in a virtual environment.

Is Microsoft Customer Support offering work from home?

Microsoft Customer Support roles often offer remote work options, especially for technical support positions, depending on the company's policies and the specific role. Candidates should review the job listing for remote work availability and requirements, which may include familiarity with remote collaboration tools and a suitable home office setup.

What are the most commonly searched types of Microsoft Customer Support jobs in Oregon?

The most popular types of Microsoft Customer Support jobs in Oregon are:

What are popular job titles related to Microsoft Customer Support jobs in Oregon?

For Microsoft Customer Support jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Microsoft Customer Support jobs in Oregon look for?

The top searched job categories for Microsoft Customer Support jobs in Oregon are:

What cities in Oregon are hiring for Microsoft Customer Support jobs?

Cities in Oregon with the most Microsoft Customer Support job openings:

Microsoft Customer Support jobs near you
Infographic showing various Microsoft Customer Support job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $50,957 per year, or $24.5 per hour.

Customer Support Representative

Lone Wolf Technologies

OR • On-site, Remote

$26 - $28.50/hr

Full-time

Re-posted 12 days ago

Job description

We're here to make real estate transactions simpler by providing a seamless digital lead-to-close experience for agents, brokers, and their clients. As the industry continues to evolve, we remain committed to supporting real estate professionals while building a diverse and inclusive workplace that celebrates individuality.

As a Customer Support Representative, you will provide technical support and troubleshooting for brokerage customers using the Back Office product, primarily through email, with phone and chat as secondary channels. You will answer questions about product functionality, use accounting knowledge when needed, resolve or escalate issues, and deliver an exceptional customer experience.

What You'll Do:
  • Support customers through email case work on Lone Wolf's Back Office product, with phone and chat as secondary support channels
  • Log details of all support sessions and customer challenges in the ticketing system
  • Monitor and manage your own case workload and backlog, prioritizing and triaging as needed
  • Work with peers to troubleshoot and resolve issues and share product knowledge
  • Rely on interpersonal skills and product knowledge to diagnose, test, and resolve customer software challenges
  • Efficiently answer customer questions while displaying excellent email and telephone etiquette
  • Work with broker accounts, applying knowledge of Lone Wolf Foundation to support account-level needs
  • Submit Jira tickets for identified bugs or issues and monitor their status through to resolution
  • Facilitate conflict resolution and escalate issues appropriately
  • Recognize opportunities for improving product and customer experience based on the feedback you receive
What You'll Bring:
  • Minimum 2-3 years of experience using or supporting Back Office is a plus
  • 2-3 years of experience in Customer Support preferred
  • Accounting knowledge is ideal
  • Experience with Salesforce, Zendesk, Intercom, or a similar ticketing system preferred
  • Knowledge of Remote Desktop is an asset
  • Chat support experience is a plus
  • Knowledge of Lone Wolf Foundation is a plus
  • Proficient with Microsoft Office Suite or related software
$26 - $28.50 an hour
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