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Microsoft Customer Support Jobs in Remote, OR (NOW HIRING)

Sr. Microsoft Alliance Manager

OR · Remote

$132K - $176K/yr

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... Location Preferred candidates reside in California or Washington to support partner engagement and ...

Engage customers to support renewals, leasing, and retention initiatives * Identify upsell and ... Proficiency with Microsoft Office, Teams, and Salesforce or other CRM platforms * Familiarity with ...

You will organize and lead ongoing support meetings with customer base to ensure satisfaction and ... You can demonstrate computer literacy with Microsoft Word, Excel and Outlook * You can demonstrate ...

You will organize and lead ongoing support meetings with customer base to ensure satisfaction and ... You can demonstrate computer literacy with Microsoft Word, Excel and Outlook * You can demonstrate ...

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Front Desk Representative

Roseburg, OR · On-site

$34K - $36K/yr

... administrative support. This role requires exceptional organizational skills and a friendly ... customer service * High school diploma or equivalent * Proficiency in Microsoft Office * Strong ...

... customer relations with healthcare professionals -Technology savvy - Basic proficiency with ... Microsoft Word (ability to create, edit, and save a basic document) and basic proficiency with ...

Pharmacist (RPh)

OR · Remote

$59/hr

... customer service/customer relations with healthcare professionals -Technology savvy - Basic ... with Microsoft Excel (ability to create, edit, and save a basic spreadsheet), Microsoft Word ...

... with Microsoft Excel (ability to create, edit, and save a basic spreadsheet), Microsoft Word ... supporting members, providers, and pharmacies by processing prior authorization requests for ...

... and support. This position will also have responsibilities, including: * Designs, develops and ... the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for ...

New

Strategic Account Manager, CVS

OR · On-site +1

$135K - $180K/yr

Build and maintain effective relationships with key customer stakeholders to support strong account ... Proficiency with business tools and systems (e.g., Microsoft Office) * Experience with data or ...

Software Developer

OR · On-site +1

We help insurers harness the power of AI and advanced automation to support core solutions for ... the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for ...

... customers and visitors while accurately processing payments and supporting daily front office ... Basic computer proficiency, including Microsoft Office and POS systems. * Strong verbal and written ...

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Microsoft Customer Support information

See Remote, OR salary details

$10

$23

$57

How much do microsoft customer support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for microsoft customer support in Remote, OR is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.39 per hour, depending on experience, location, and employer.

Does Microsoft have customer support people?

Yes, Microsoft employs customer support professionals who assist users with technical issues related to Microsoft products and services. These support roles often require knowledge of Microsoft software, troubleshooting skills, and customer service experience, and may involve working through various channels such as phone, chat, or email.

What skills and qualifications are needed for Microsoft Customer Support?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

What does a Microsoft Customer Support do?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What is a Microsoft Customer Support?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

Does Microsoft Customer Support offer remote jobs?

Microsoft Customer Support roles often offer remote work options, especially for positions involving technical assistance and customer service. These jobs typically require strong communication skills, familiarity with Microsoft products, and sometimes specific certifications, with many roles allowing flexible or fully remote schedules.
What are popular job titles related to Microsoft Customer Support jobs in Remote, OR? For Microsoft Customer Support jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Microsoft Customer Support jobs in Remote, OR look for? The top searched job categories for Microsoft Customer Support jobs in Remote, OR are:
What cities near Remote, OR are hiring for Microsoft Customer Support jobs? Cities near Remote, OR with the most Microsoft Customer Support job openings:
Infographic showing various Microsoft Customer Support job openings in Remote, OR as of August 2026, with employment types broken down into 90% Full Time, 5% Temporary, and 5% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $48,149 per year, or $23.1 per hour.

Sr. Microsoft Alliance Manager

Lumen Technologies

OR • Remote

$132K - $176K/yr

Full-time

Medical, Life

Posted 11 days ago


Lumen Technologies rating

8.7

Company rating: 8.7 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

8th of 97 rated telecommunications companies


Job description

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, highperformance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready connectivity, join us today.

The Role

Lumen is seeking a strategic Alliance Manager to lead and grow its Microsoft relationship. This role connects alliance strategy, cloud marketplaces, cybersecurity, and go-to-market execution in support of Lumen's vision to be the trusted network for AI.The successful candidate will develop joint business plans, build executive relationships, drive revenue growth, and expand Lumen's presence across strategic partner ecosystems.As the primary Microsoft relationship owner, this leader will align partner priorities with Lumen's growth strategy, advance co-sell and marketplace motions, and mobilize cross-functional teams to bring joint solutions to market. This position is part of the Strategic Alliances & Marketplace organization within Lumen's Connected Ecosystem team and serves as the executive-facing liaison to Microsoft.

Location

Preferred candidates reside in California or Washington to support partner engagement and team collaboration. 

The Main Responsibilities
  • Alliance Strategy & Relationship Leadership
  • Revenue Growth & GTM Execution
  • Marketplace & Commercial Acceleration
  • Cross-Functional Program Leadership
  • Performance Management & Reporting
What We Look For in a Candidate
  • Fifteen plus years in strategic alliances, partner management, cloud partnerships, ecosystem development, business development, or related roles.
  • Experience managing hyperscaler or enterprise technology partner relationships, preferably within the Microsoft ecosystem.
  • Proven success building joint business plans that drive measurable pipeline, bookings, revenue, or marketplace outcomes.
  • Experience launching or managing transactable offers in cloud marketplaces.
  • Experience with Microsoft Copilot, cowork agents, or agent-based solutions.
  • Familiarity with private offers, cloud consumption programs, partner incentives, and joint-solution development.
  • Knowledge of networking, SaaS, cloud infrastructure, telecommunications, cybersecurity, AI transformation, or agentic commerce.
  • Bachelor's degree or equivalent combination of education and experience.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges

$132,232 - $176,310 in these states: AL  AR  AZ  FL  GA  IA  ID  IN  KS  KY  LA  ME  MO  MS  MT  ND  NE  NM  OH  OK  PA  SC  SD  TN  UT  VT  WI  WV  WY

$138,844 - $185,124 in these states: CO  HI  MI  MN  NC  NH  NV  OR  RI

$145,456 - $193,940 in these states: AK  CA  CT  DC  DE  IL  MA  MD  NJ  NY  TX  VA  WA


Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.   Learn more about Lumen's: Benefits

Bonus Structure

#LI-remote 

 #LIPost-KS1

Requisition #: 342777

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AIfocused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. 

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.  

To learn more about Life at Lumen and how we live the Lumen 8, please visit:  
https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.


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About Lumen Technologies

Sourced by ZipRecruiter

Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Monroe, LA, US

Year founded

1968

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