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Customer Service Chat Support Jobs in Remote, OR

Customer Service Representative

Roseburg, OR · On-site

$15.25 - $21/hr

We are looking for a dedicated and professional Customer Service Representative(CSR). As a CSR, you will support DFN's customers in-person, over the phone, and via email and chat. You should apply if ...

Customer Service Specialist

OR · On-site

$16 - $21/hr

Maintain meticulous records of customer interactions, order changes, and service issues ... Support the launch of new products and solutions by providing accurate information and timely ...

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is ... and support. Our people are the reason we're successful today, and why we'll continue to be ...

Customer Service Rep

Myrtle Creek, OR

$15 - $20.25/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is ... and support. Our people are the reason we're successful today, and why we'll continue to be ...

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

... and support. Our people are the reason we're successful today, and why we'll continue to be ... Domino's CSR Responsibilities Include: : • Demonstrating a friendly, positive attitude and great ...

Be Seen First

Customer Service Associate Location: Remote Duration: 03 Months Pay Rate: $17/hr on W2 Language ... Fluency in English and a native spoken Core Language(s) will be cross trained to support the North ...

Customer Service Associate I

Sutherlin, OR · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Coos Bay, OR · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Customer Service Associate I

Roseburg, OR · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

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Customer Service Chat Support information

See Remote, OR salary details

$12

$19

$28

How much do customer service chat support jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer service chat support in Remote, OR is $19.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What are the most common challenges faced by Customer Service Chat Support representatives and how can they overcome them?

Customer Service Chat Support representatives often encounter challenges such as handling multiple chats simultaneously, managing difficult or frustrated customers, and accurately resolving issues without visual cues. To overcome these challenges, it's important to develop strong multitasking skills, use templates and knowledge bases effectively, and practice clear, empathetic communication. Many companies provide ongoing training and peer support, which can help representatives improve their problem-solving abilities and maintain high-quality customer interactions.

What is the difference between Customer Service Chat Support vs Customer Service Representative?

AspectCustomer Service Chat SupportCustomer Service Representative
Work EnvironmentOnline chat platforms, remote workIn-person, call centers, or remote
Required SkillsWritten communication, typing speed, problem-solvingVerbal communication, interpersonal skills
Common CertificationsCustomer service or communication coursesNone typically required, but customer service training
Industry UsageRetail, tech, e-commerce, telecomRetail, banking, telecom, hospitality

Customer Service Chat Support focuses on online written communication via chat platforms, often requiring quick typing and problem-solving skills. Customer Service Representatives may work in person or over the phone, emphasizing verbal communication and interpersonal skills. Both roles serve customer needs but differ mainly in communication method and work environment.

What are the key skills and qualifications needed to thrive as a Customer Service Chat Support representative, and why are they important?

To thrive as a Customer Service Chat Support representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and live chat platforms is typically required. Patience, empathy, and the ability to multitask are vital soft skills for effectively assisting customers in a fast-paced, digital environment. These skills and qualities ensure efficient issue resolution, customer satisfaction, and positive brand experiences.

What is Customer Service Chat Support?

Customer Service Chat Support refers to representatives who assist customers through online chat platforms, helping them resolve issues, answer questions, and provide information about products or services. Unlike phone support, chat support enables customers to communicate in real time via text, often through a company’s website or app. Chat support agents must be skilled in written communication, problem-solving, and multitasking to handle multiple conversations efficiently. This role is essential for businesses looking to provide quick, convenient, and effective customer service online.
What are popular job titles related to Customer Service Chat Support jobs in Remote, OR? For Customer Service Chat Support jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Customer Service Chat Support jobs in Remote, OR look for? The top searched job categories for Customer Service Chat Support jobs in Remote, OR are:

Customer Service Center Representative

First Community Credit Union

Coquille, OR

$19 - $25/hr

Other

Medical, Dental, PTO

Posted 7 days ago


Job description

Customer Service Representative

Location(s) available to internal applicants only: Coquille, Grants Pass South, Klamath Falls North, Milton-Freewater

Salary Range: $19.00 - $25.00 (USD) Hourly

Schedule: Full-Time, Monday through Friday, occasional Saturdays

If you excel at customer service, have a passion for helping people and the ability to make sound decisions, we have a position for you!

As the first point of contact in our Customer Service Center, you will provide the warmth of the human experience and the convenience of the latest digital interfaces. You will assist our members over the phone and through online chat with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional service.

As a First Community employee, you will enjoy:

  • 100% Employer Paid Medical & Dental
  • Annual Bonus & Incentive Plan
  • Generous Personal, Vacation & Sick Days
  • Tuition Reimbursement
  • Wellness & Fitness Incentive
  • Paid Volunteer Leave

As an ideal candidate, you will have:

  • Customer Service Experience (call center experience preferred)
  • Capability to assist members through multiple channels including, but not limited to phone, email, and chat.
  • Meticulous attention to details, outstanding problem-solving skills and the ability to manage multiple projects and tasks simultaneously.

First Community Credit Union is an equal opportunity employer. We are committed to diversity, equity and inclusion. All qualified individuals are encouraged to apply and will be given full consideration for employment regardless of race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process. Equal opportunity employer, including protected Veterans and individuals with disabilities.