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Microsoft Customer Support Jobs in Oregon (NOW HIRING)

Aperia

Microsoft Dynamics Architect

OR · On-site +1

Lead technical design and development of Dynamics 365 Customer Service/Customer Engagement solutions. * Support the Genesys-to-Microsoft contact center migration , including requirements, fit-gap ...

Genpact

... customers use every day. With deep expertise across leading platforms like Adobe, Microsoft ... You will support the vision, intellectual property, and go-to-market for how we help enterprise ...

GuideIT

Desktop Support Analyst

Beaverton, OR · On-site

$24.25 - $32.75/hr

Provide outstanding customer support to End Users on all information systems used. * Perform ... Microsoft Certified Professional (MCP) certification is preferred * CompTIA A+ Certification is ...

GuideIT, LLC

Desktop Support Analyst

Portland, OR · On-site

$55 - $75/hr

Provide outstanding customer support to End Users on all information systems used. * Perform ... Microsoft Certified Professional (MCP) certification is preferred * CompTIA A+ Certification is ...

GuideIT

Desktop Support Analyst

Beaverton, OR · On-site

$24.25 - $32.75/hr

Provide outstanding customer support to End Users on all information systems used. * Perform ... Microsoft Certified Professional (MCP) certification is preferred * CompTIA A+ Certification is ...

Striim, Inc.

Channel Sales Manager - Microsoft Azure Data

OR · On-site +1

$151K/yr

Conduct customer discovery calls to validate business problems, assess Striim fit, and determine ... Previous experience supporting partner-led go-to-market programs or co-sell efforts with Microsoft

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How much do microsoft customer support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for microsoft customer support in Oregon is $24.50, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $27.98 per hour, depending on experience, location, and employer.

What is a Microsoft Customer Support?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

What does a Microsoft Customer Support do?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What skills and qualifications are needed for Microsoft Customer Support?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

Does Microsoft Customer Support offer remote jobs?

Microsoft Customer Support roles often offer remote work options, especially for positions involving technical support and customer service. These jobs typically require strong communication skills, familiarity with Microsoft products, and the ability to work independently in a virtual environment.

Is Microsoft Customer Support offering work from home?

Microsoft Customer Support roles often offer remote work options, especially for technical support positions, depending on the company's policies and the specific role. Candidates should review the job listing for remote work availability and requirements, which may include familiarity with remote collaboration tools and a suitable home office setup.

What are the most commonly searched types of Microsoft Customer Support jobs in Oregon?

The most popular types of Microsoft Customer Support jobs in Oregon are:

What are popular job titles related to Microsoft Customer Support jobs in Oregon?

For Microsoft Customer Support jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Microsoft Customer Support jobs in Oregon look for?

The top searched job categories for Microsoft Customer Support jobs in Oregon are:

What cities in Oregon are hiring for Microsoft Customer Support jobs?

Cities in Oregon with the most Microsoft Customer Support job openings:

Microsoft Customer Support jobs near you
Infographic showing various Microsoft Customer Support job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $50,957 per year, or $24.5 per hour.

Inside Sales Support Specialist

MUTUAL MATERIALS CO

Portland, OR • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Key responsibilities

  • Assist customers with product information, order placement, delivery coordination, and order status updates.

  • Support showroom operations by creating a welcoming environment, maintaining displays, and helping customers navigate product selections.

  • Follow up on customer inquiries and showroom leads, and collaborate with sales and customer care teams to ensure a consistent customer experience.

Mutual Materials rating

8.7

Company rating: 8.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

About Us
At Mutual Materials, we don't just make building products, we help shape the communities people live, work, and take pride in. Our purpose, Building Beauty that Lasts, isn't just a tagline, it's what drives everything we do.
As a leading manufacturer and distributor of brick, concrete pavers, slabs, and masonry products across the Pacific Northwest, our materials have been the foundation of projects big and small since 1900 from neighborhood homes to major commercial developments. Now, we're focused on the next chapter of growth, and we're looking for driven professionals to be part of it.
This is where opportunity meets impact.
At Mutual, you're not just selling a product, you're building partnerships, influencing projects from the ground up, and seeing your work come to life in the real world. If you're motivated by autonomy, results, and the ability to directly shape your success, you'll find a strong home here.
POSITION SUMMARY
Mutual Materials is seeking an Inside Sales Support Specialist to support our Portland Slabtown Showroom, customer care operations, house accounts sales, and outside sales team support. Located in Portland's vibrant Slabtown neighborhood, our showroom serves homeowners, contractors, architects, designers, and landscape professionals throughout the Pacific Northwest. The space showcases modern masonry and hardscape design while also serving as a gathering place for meetings, trainings, and industry events within the local design community.
This is a full-time, onsite position Monday through Friday. The role combines showroom support with customer care and inside sales responsibilities, including assisting customers with product information, order placement, availability, delivery coordination, and general customer support. We are looking for someone who enjoys working with people, communicates professionally, stays organized, and takes initiative. Experience in customer service, retail, hospitality, sales support, or inside sales is preferred. Interest in design, construction, architecture, or building materials is a plus.
Mutual Materials' purpose is Building Beauty that Lasts. Since 1900, we have supplied the masonry and hardscape products that have helped shape communities throughout the Pacific Northwest, and we continue building our team for the next generation of growth.
KEY RESPONSIBILITIES
Customer Support, Order Coordination, House Account Sales
  • Serve as the first point of contact for customer calls, emails, and showroom visits.
  • Assist customers with product information, pricing, availability, delivery coordination, and order status updates.
  • Develop and maintain relationships with assigned house accounts to grow and improve sales
  • Enter customer orders accurately and coordinate with sales, operations, and logistics teams to support timely fulfillment.
  • Respond to customer questions and help resolve order or service-related issues professionally and efficiently.
  • Support Sales team members with quotes, follow-up, and customer communication.
  • Build positive customer relationships through responsive and professional service.

Showroom Support
  • Create a welcoming and engaging experience for homeowners, contractors, architects, designers, and dealers visiting the showroom.
  • Help customers navigate product selections and connect them with the appropriate sales resources when needed.
  • Maintain showroom organization, displays, product samples, and overall presentation.
  • Support meetings, trainings, and events hosted within the showroom space.

Lead Follow-Up & Team Support
  • Follow up on customer inquiries and showroom leads.
  • Assist with outreach and communication to help drive engagement with the showroom and company products.
  • Collaborate with the sales and customer care teams to ensure a consistent customer experience.

POSITION REQUIREMENTS
  • 1-3 years of experience in customer service, retail, hospitality, inside sales, or sales support preferred.
  • Professional communication and relationship-building skills.
  • Organized, dependable, and comfortable managing multiple priorities.
  • Self-motivated with the ability to work independently and take initiative.
  • Positive, customer-focused attitude with strong problem-solving skills.
  • Comfortable using Microsoft Office, CRM systems, and order entry software.
  • Interest in construction, design, architecture, or building materials preferred.

Benefits
  • Health Benefits
    • Medical/Prescription Coverage
    • Vision Coverage
    • Dental Coverage
  • 401k Retirement Plan
  • Flexible Spending Account (FSA) available.
  • Health Savings Account (HSA) available, with company contributions.
  • Paid Time Off - Holiday Pay, Sick Pay, and Vacation Time Accrual
    • Paid sick time accrual available after 90 days.
    • Paid vacation time accrual, 40 hours available at 6 months.
    • Paid Holidays - 10 scheduled holidays a year.
  • Life Insurance - $60,000 policy at no cost to the employee
  • Voluntary Benefits: Accident, Critical Illness, Life, and Long-Term Disability
  • Employee Assistance Program (EAP) - At no cost to the employee

What Mutual Materials employees say

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