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Customer Support Representative Jobs in Colorado

Astor & Sanders

Customer Support Representative

Denver, CO · On-site

$16.50 - $22.50/hr

Customer Support Representative Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Customer Support Representative. This is a ...

Revvity

Customer Support Representative

Lafayette, CO · On-site

$45K - $53K/yr

Job Title Customer Support Representative Location(s) Lafayette About Us Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the ...

New

Revvity

Customer Support Representative

Lafayette, CO · On-site

$45K - $53K/yr

Job Title Customer Support Representative Location(s) Lafayette About Us Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the ...

New

Revvity

Customer Support Representative

Lafayette, CO · On-site

$45K - $53K/yr

... support processing orders in a timely and accurate manner. * Update and maintain sales data and information within the appropriate software systems * Deliver exceptional customer experiences in a ...

New

Enverus

Customer Support Representative

Denver, CO · On-site

$16.50 - $22.50/hr

As an Application Support Analyst at Enverus, you will play a crucial role in ensuring our customers and internal teams receive exceptional support and guidance to maximize the value of our software ...

ECP

Customer Support Representative (Remote)

Denver, CO · Remote

$17.50 - $22.50/hr

Role Overview As a Customer Support Representative at ECP, you serve as the first point of contact for our customers and play a critical role in delivering an exceptional support experience. You are ...

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All JobsCustomer Support Representative JobsCustomer Support Representative Jobs in Colorado

Customer Support Representative information

See Colorado salary details

$10

$19

$28

How much do customer support representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer support representative in Colorado is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.97 per hour, depending on experience, location, and employer.

What is a customer support representative?

Customer Support Representatives are professionals who assist customers by answering their questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person to ensure a positive experience and maintain customer satisfaction. Their role is crucial in building customer loyalty and addressing any concerns or problems customers might encounter. Strong communication, problem-solving skills, and patience are essential for success in this job.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Patience, active listening, and conflict resolution are vital soft skills that help build rapport and resolve issues effectively. These skills and qualities are crucial for delivering exceptional service, maintaining customer satisfaction, and fostering brand loyalty.

What are some common challenges faced by customer support representatives, and how can they be effectively managed?

Customer Support Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and staying up-to-date with product or service changes. Effective time management, strong communication skills, and ongoing training are essential to overcome these hurdles. Many organizations provide support through mentoring, regular team meetings, and access to knowledge bases, helping representatives deliver consistent and high-quality service while maintaining job satisfaction.

What is the difference between Customer Support Representative vs Technical Support Specialist?

AspectCustomer Support RepresentativeTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical certifications or training often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, software companies, hardware providers
Employer & Industry UsageCustomer service departments across various industriesTechnology, software, and hardware industries
Common Search & Comparison IntentUnderstanding general customer service rolesTechnical problem-solving and product support

The main difference between a Customer Support Representative and a Technical Support Specialist lies in their focus areas. Customer Support Representatives handle general customer inquiries, complaints, and service requests across various industries. In contrast, Technical Support Specialists provide specialized technical assistance, troubleshooting, and product support, often requiring technical knowledge or certifications. Both roles are essential for customer satisfaction but serve different needs within organizations.

Is remote customer support representative a stressful job?

Remote customer support representatives often face stress from handling difficult customer interactions, meeting performance metrics, and managing high call volumes. The job requires strong communication skills, patience, and the ability to work independently in a home environment, which can contribute to stress levels depending on individual resilience and workload management. Proper training and support can help mitigate some stress factors.

What are popular job titles related to Customer Support Representative jobs in Colorado?

For Customer Support Representative jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Customer Support Representative jobs in Colorado look for?

The top searched job categories for Customer Support Representative jobs in Colorado are:

Customer Support Representative jobs near you
Infographic showing various Customer Support Representative job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,112 per year, or $19.8 per hour.

Customer Support Representative

Astor & Sanders

Denver, CO • On-site

$16.50 - $22.50/hr

Other

Re-posted 18 days ago

Job description

Customer Support Representative

Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Customer Support Representative. This is a full-time benefitted onsite position (5 days a week) based in the Lakewood, CO area.

Roles and Responsibilities

  • Answer customer product questions, assist with orders, track returns, accept payments for online products
  • Document customer interactions in a tracking system
  • Handle fax, e-mail and phone inquiries
  • Track calls and service requests
  • Escalate problem calls to other service providers
  • Occasional warehouse product management support
  • Perform other tasks as assigned

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