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Customer Support Representative Jobs in Colorado

Auxillium is the most unique call center in the US, and we are designed to support smaller call center projects both in-house and remotely. We help start-ups, smaller companies, and those that are

Sales Support Representative

Denver, CO ยท On-site

$19.50 - $26.75/hr

About the role The primary role of the Sale Support Representative will be to assist the Sales Representatives by entering orders into the system in accordance with the customer's specifications to

Customer Support Associate

Denver, CO ยท Hybrid

$18 - $24.75/hr

Position Overview Our Customer Support Team is motivated, smart and recognized for their willingness to problem solve with positivity. We are a global team and our focus is to help customers with

Customer Support Associate

Denver, CO ยท Hybrid

$18 - $24.75/hr

Position Overview Our Customer Support Team is motivated, smart and recognized for their willingness to problem solve with positivity. We are a global team and our focus is to help customers with

Customer Support Associate

Denver, CO ยท Hybrid

$38K - $68K/yr

Job Requisition ID # 26WD97886 Position Overview Our Customer Support Team is motivated, smart and recognized for their willingness to problem solve with positivity. We are a global team and our

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Customer Support Representative information

See Colorado salary details

$10

$19

$28

How much do customer support representative jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for customer support representative in Colorado is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.97 per hour, depending on experience, location, and employer.

What is the difference between Customer Support Representative vs Technical Support Specialist?

AspectCustomer Support RepresentativeTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical certifications or training often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, software companies, hardware providers
Employer & Industry UsageCustomer service departments across various industriesTechnology, software, and hardware industries
Common Search & Comparison IntentUnderstanding general customer service rolesTechnical problem-solving and product support

The main difference between a Customer Support Representative and a Technical Support Specialist lies in their focus areas. Customer Support Representatives handle general customer inquiries, complaints, and service requests across various industries. In contrast, Technical Support Specialists provide specialized technical assistance, troubleshooting, and product support, often requiring technical knowledge or certifications. Both roles are essential for customer satisfaction but serve different needs within organizations.

What are the key skills and qualifications needed to thrive as a Customer Support Representative, and why are they important?

To thrive as a Customer Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Patience, active listening, and conflict resolution are vital soft skills that help build rapport and resolve issues effectively. These skills and qualities are crucial for delivering exceptional service, maintaining customer satisfaction, and fostering brand loyalty.

What does a customer support representative do?

A customer support representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are Customer Support Representatives?

Customer Support Representatives are professionals who assist customers by answering their questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person to ensure a positive experience and maintain customer satisfaction. Their role is crucial in building customer loyalty and addressing any concerns or problems customers might encounter. Strong communication, problem-solving skills, and patience are essential for success in this job.

What jobs pay 4000 a week without a degree?

Customer Support Representatives typically do not earn $4,000 a week without advanced experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often require extensive experience, certifications, or working in sales, real estate, or entrepreneurship. Most jobs offering such high weekly pay usually demand specific skills, licenses, or significant industry experience.

What are some common challenges faced by Customer Support Representatives, and how can they be effectively managed?

Customer Support Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and staying up-to-date with product or service changes. Effective time management, strong communication skills, and ongoing training are essential to overcome these hurdles. Many organizations provide support through mentoring, regular team meetings, and access to knowledge bases, helping representatives deliver consistent and high-quality service while maintaining job satisfaction.

What is the role of a customer service representative?

A customer support representative assists customers by addressing inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.

How can I make 2000 a week working from home?

A Customer Support Representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized tools or certifications. Increasing income may involve handling high-volume or premium clients, working overtime, or taking on multiple shifts, depending on the employer's pay structure and policies.
What are popular job titles related to Customer Support Representative jobs in Colorado? For Customer Support Representative jobs in Colorado, the most frequently searched job titles are:
Customer Support Representative

Customer Support Representative

Astor & Sanders

Lakewood, CO โ€ข On-site

$18 - $21/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 13 days ago


Job description

Customer Support Representative

Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Customer Support Representative.ย This is a full-time benefitted onsite position (5 days a week) based in the Lakewood, CO area.

Roles and Responsibilities

  • Answer customer product questions, assist with orders, track returns, accept payments for online products
  • Document customer interactions in a tracking system
  • Handle fax, e-mail and phone inquiries
  • Track calls and service requests
  • Escalate problem calls to other service providers
  • Occasional warehouse product management support
  • Perform other tasks as assigned

Requirements

  • At least 6 months of customer interaction experience
  • Phone sales or support experience is preferred
  • Experience working in an office setting using fax, e-mail and phones preferred
  • Experience providing support to end users on web site navigation ideal
  • Excellent customer service and phone etiquette skills required
  • Excellent communications and interpersonal skills required

The anticipated hourly pay range for this position is $18-21/hr. This is not, however, a guarantee of compensation or rate. Actual compensation will be determined based on factors, including, but not limited to, relevant work experience, candidate skills and education, geographical location, certifications, and business needs, as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range. This salary range represents Astor's good-faith estimate of compensation for the position at the time of posting.

Benefits

Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer.ย 

Some of our competitive benefits include

    • Generous Paid Time Off (PTO) and all Federal Holidays off
    • Comprehensive Health and Dental Insurance Coverage
    • Retirement Savings Plan
    • Pre-Tax Benefit Programs
    • Wellness and Work-Life Support
    • Professional Development
    • Performance and Referral Bonuses
    • Life and Disability Insurance