Customer Support Representative Jobs in Colorado

At EnergyLogic, we care deeply about our Logicians and want them to care deeply about our mission and for each other. We seek applicants with relevant skills and experience for job openings, but we also look for people whose resumes and cover letters reflect our values. We want to feel your passion for making the world a better, healthier place and want to be sure you are the kind of person who isn't afraid of "getting your hands dirty;" someone willing to cover a job for a fellow Logician who is ill or take out the recycling when it's full. We want to know that you strive for excellence in the work you do currently, whether you wait tables or build complex spreadsheets.

Another common job ad requirement: "Excellent communication skills." At EnergyLogic, this means we want assurance that you will be the kind of employee who responds to emails, voicemails, and texts promptly and that your communications are clear, candid, kind, and well-said.

We feel fortunate to be chosen by many talented and passionate people who build careers at EnergyLogic (some have been with us since the beginning of our inception in 2006). Many EnergyLogic Logicians have been serving the industry and advancing their knowledge as subject-matter experts for decades, and some Logicians have taken what they've learned and created new challenges and adventures (once a Logician, always a Logician)!

Rachel 'Zoe' LaMantia has graciously permitted us to share her career snapshot since she began working for EnergyLogic in 2017. Zoe has progressed from a Rating Field Inspector (RFI) to a certified RESNET® Energy Rater, a Quality Assurance Specialist and Trainer, and then a Quality Assurance Designee. We interviewed Zoe in 2019 to learn more about her journey, aspirations, and advice for future energy Raters!

Zoe currently resides in Hawaii, the Aloha State, handling energy inspections and customer relations for our Green Building Hawaii division on Oahu as a Senior Energy Rater.

We have an immediate opening on our Logistics/Customer Support Team. We have a hybrid workplace in our downtown Berthoud, CO headquarters. (This position can be performed mostly remotely after a 6 week in-person training period.)

The Logistics Team is responsible for the accurate, efficient, and effective scheduling of our building science experts, up and down the Front Range, from Cheyenne, Wyoming to Pueblo, CO, and for providing professional, helpful communications with our clients.

Required skills/experience:

• 3+ years experience working in a busy office environment
• Proficient in Excel spreadsheets and Microsoft Office
• Efficient, extremely detailed oriented
• Excellent customer service skills
• Tech savvy--must be able to easily learn new software & apps
• Must be a team player--willing to pick up where someone else left off, trade shifts and help team members with PTO and family emergencies
• Interpersonal skills highly valued--friendly, positive, helpful, and kind

This position is Mon - Fri, minimum of 26 hours per week and, on occasion, could be as high as 32 hours per week if helping out a teammate.

While this is a job that can be largely performed remotely, applicants MUST reside in a location easily accessible to the Berthoud, CO office as there will be some in person, in office, time required.

Job Type: Part-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience:

• Administrative Assistant or scheduling: 3 years (Required)

Learn more & apply here!

Semi-retired from the trades or building inspection? We might have exactly the right gig.

EnergyLogic is looking for Rating Field Inspectors — part-time, flexible hours (0–20/week), W-2 employment, $22/hr. We do energy efficiency inspections on new construction across the Front Range.

Job Details:

• Blower door & duct testing, rough inspections, re-inspections Must be comfortable on active construction job sites
• Trade or inspection background preferred — but the right attitude and aptitude matter more
• Certification covered if you don't have it
• Equipment provided, mileage reimbursed
• Clean driving record
• Have a reliable vehicle
• Ability to lift up to 35lbs

Hiring now in Denver and Colorado Springs.

EnergyLogic is an Equal Opportunity Employer and does not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, neurodiversity, status as a veteran, disability or any other protected class.

In addition, EnergyLogic strives to provide opportunities for people to enter our industry who have not traditionally been engaged with building science.

We work to hire, promote, and retain a diverse and inclusive workforce because we believe that when people can be their authentic selves at work, our company is healthier, happier, and better at what we do.

EnergyLogic is seeking an entry-mid level HVAC Specialist for Denver area, with 1-5 years' experience in HVAC design.

The HVAC Specialist uses building schematics and details to properly size, design, and commission HVAC systems based on current industry best practices, standards and codes – all combined to deliver services that exceed customer needs and expectations.

Salary/Benefits: Full-time positionSalary: $45,000 to $60,000/year, depending on experience level.

Benefits include:

• 4 weeks of PTO
• Health insurance
• Vision & dental plans
• 401k with matching after 1 year
• A vibrant, positive work culture

To apply, send resume/cover to: jobs@nrglogic.com.

Job Requirements:

• 1-5 years of HVAC experience - designing, testing, and commissioning heating, ventilation, and air conditioning systems
• Excellent communication skills, written & verbal
• Passion for environment and building science
• Time/project management ability
• Working knowledge of Wrightsoft (preferred) or other HVAC software
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Tech savvy—ability to work with and learn various software programs

After sending in your resume and cover letter, you'll hear from Laurie Hindman. Laurie is EnergyLogic's Director of People & Culture.

"Our team of Logicians is made up of individuals who each bring to the table their unique perspective, humor, experiences, culture, and passion for the mission. I love meeting and onboarding new people, knowing that we are adding fresh energy and original thought to the EnergyLogic community."

- Laurie Hindman Laurie Hindman - EnergyLogic's Director of People & Culture