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Customer Support Associate Jobs in Colorado (NOW HIRING)

Chico's FAS, Inc.

Support Associate-Chico's

Lakewood, CO · On-site

$15.16/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Perdue Farms

Customer Support Partner

Westminster, CO

$20.80 - $22/hr

We are dedicated to creating a supportive, inclusive environment where associates feel valued and ... As a Customer Support Partner, you will coordinate order execution, maintain clear communication ...

Perdue Farms

Customer Support Partner

Westminster, CO · On-site

$20.80 - $22/hr

We are dedicated to creating a supportive, inclusive environment where associates feel valued and ... As a Customer Support Partner, you will coordinate order execution, maintain clear communication ...

Perdue Farms

Customer Support Partner

Westminster, CO · On-site

$20.80 - $22/hr

We are dedicated to creating a supportive, inclusive environment where associates feel valued and ... As a Customer Support Partner, you will coordinate order execution, maintain clear communication ...

Chico's FAS

Support Associate-Chico's

Lakewood, CO

$15.16/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Propelus

Customer Support Specialist

Boulder, CO · Remote

$18.75 - $25.25/hr

Propelus is seeking a high-performing Customer Support Specialist to join our CE Broker team. CE ... Associate's degree or higher is preferred. Remote Work Requirements * A quiet, dedicated, and ...

Perdue Farms

Customer Support Partner

Westminster, CO

$20.80 - $22/hr

We are dedicated to creating a supportive, inclusive environment where associates feel valued and ... As a Customer Support Partner, you will coordinate order execution, maintain clear communication ...

chicosfas

$15.16/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

CGI Inc.

Support Associate III

Centennial, CO · On-site

$27.32/hr

Support Associate III Category: Business Analysis (functional and technical) Main location: United ... customers in a front facing capacity, and have the ability to work as a team in a fast-paced ...

chicosfas

$15.16/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Lone Tree, CO · On-site

$14.81/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Colorado

Customer Support Associate information

See Colorado salary details

$12

$21

$29

How much do customer support associate jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for customer support associate in Colorado is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $24.28 per hour, depending on experience, location, and employer.

What is another word for customer?

In the context of a Customer Support Associate role, another word for customer is client, consumer, or user. These terms refer to individuals or organizations that purchase or use a company's products or services and are often the focus of support and service efforts.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is another word for being a customer?

In the context of a Customer Support Associate role, another word for being a customer is a client or user. These terms refer to individuals or organizations that purchase or use a company's products or services and may require support or assistance. Understanding these terms helps in effectively communicating with and supporting different types of customers.

What was the meaning of customer?

In the context of a Customer Support Associate role, a customer is an individual or organization that purchases or uses a company's products or services. The role involves assisting customers, addressing their inquiries, and ensuring a positive experience through communication skills and problem-solving. Understanding customer needs is essential for providing effective support and maintaining satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What is a customer or costumer?

A customer is an individual or organization that purchases goods or services from a business, including roles like a Customer Support Associate who assists and communicates with customers. Understanding customer needs and providing quality support are key parts of the job. The term 'costumer' typically refers to someone who wears costumes and is unrelated to customer service roles.
What are the most commonly searched types of Customer Support jobs in Colorado? The most popular types of Customer Support jobs in Colorado are:
What are popular job titles related to Customer Support Associate jobs in Colorado? For Customer Support Associate jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Colorado look for? The top searched job categories for Customer Support Associate jobs in Colorado are:
Customer Support Associate jobs near you

Software Customer Support

Vish Consulting IT

Westminster, CO • On-site

$23 - $26/hr

Contractor

Posted 26 days ago

Job description

Job Role: Technical Customer Support

Location: Westminster, CO - Hybrid(4 Day office)

Contract Role: 6 month (possible extenstion or full time conversion) 

Vis Consulting is looking for technical Customer Support Representative who has minimum 2 years of experince with Support on SAAS products(Not Network/Helpdesk side).

Job Description:

  • Engage with customers in a friendly, empathetic, and professional manner to establish rapport and build trust. Actively listen to customer concerns, ask clarifying questions, and demonstrate genuine care for our customer’s technical issues.
  • Thoroughly review all customer communication, using plain language to ensure understanding, and asking for feedback to ensure effective communication. 
  • Provide quick responses to approximately 25 email requests and 10 phone requests per day to help ensure team SLAs are met.
  • Proactively manage individual queues and backlogs, addressing and resolving aging requests to ensure timely and efficient handling while maintaining optimal workflow.
  • Document customer interaction for each case, including contact information, how the customer is experiencing the issue and troubleshooting steps. 
  • Document cases for customer requests from all channels: phone calls, chats, emails, and queues.
  • Assist customers with account and subscription management, process refunds, along with technical issues related to SketchUp:
    • Billing and invoicing
    • Account authorization
    • Entitlement management
    • Download and installation
    • SketchUp Extensions
    • Crash identification
    • Bug tracking
  • Effectively apply and exhaust relevant knowledge base content and other resources to efficiently qualify escalation of customer requests.
  • Adhere to prescribed communication and incident protocols, ensuring swift and effective dissemination of information to the appropriate channels when required.

Maintain and refresh knowledge of products, promotions, and internal systems through training and continuing education.

Skills:    What Skills & Experience You Should Bring

  • Bachelor’s Degree or associate degree with equivalent experience in a customer solution environment
  • 2 years of experience supporting customers via chat, email, and phone
  • Customer-focused approach that ensures all interactions and solutions are tailored to meet the needs of our diverse customer base
  • Technical proficiency and familiarity with computer systems, software, and Google Suite
  • Excellent communication skills, including active listening, empathy, and patience, with the ability to adapt communication styles to different audiences
  • Time management and prioritization skills, enabling high-quality and time-sensitive customer communications
  • Attention to detail while working through issue discovery and documenting case notes
  • Able to maintain composure and professionalism during high-pressure situations
  • Troubleshooting skills to swiftly identify, diagnose, and resolve technical issues, ensuring minimal downtime and optimal system functionality for customers
  • Comfortable working in a remote environment, with occasional in-office meetings

Thanks & Regards,

www.vishusa.com