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Remote Software Support Engineer Jobs in Colorado

Join Ace IT Careers as a Remote Software Tester and Kickstart Your IT Career! Ace IT Careers is ... software developers to ensure the delivery of high-quality applications. Requirements ...

Software Support Analyst

Englewood, CO · Remote

$51.60K - $68.80K/yr

This position is fully onsite, remote work not available. Teledyne Monitor Labs (TML) has more than ... basic programming skills. The analyst will be quality assuring single server Windows computer ...

Software Support Analyst

Englewood, CO · Remote

$51.60K - $68.80K/yr

This position is fully onsite, remote work not available. Teledyne Monitor Labs (TML) has more than ... basic programming skills. The analyst will be quality assuring single server Windows computer ...

Our software reports, trades, and bills investment accounts * 100% remote company with great ... Provide technical support by resolving issues and questions by phone and email * Give webinars and ...

Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a rising college senior ... These interns will be performing software support using C++ or Linux to resolve coding errors ...

Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a rising college senior ... These interns will be performing software support using C++ or Linux to resolve coding errors ...

Enterprise Support Engineer

Westminster, CO · On-site +1

$108K - $134.20K/yr

Solid understanding of enterprise software systems and cloud-based architecture. Bonus Points For ... Hybrid (4 days in office/1 day remote) Travel Requirement : 10% Why You'll Love Working With Us At ...

Enterprise Support Engineer

Westminster, CO · On-site +1

$108K - $134.20K/yr

Solid understanding of enterprise software systems and cloud-based architecture. Bonus Points For ... Hybrid (4 days in office/1 day remote) Travel Requirement : 10% Why You'll Love Working With Us At ...

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Remote Software Support Engineer information

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.
What are popular job titles related to Remote Software Support Engineer jobs in Colorado? For Remote Software Support Engineer jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Software Support Engineer jobs in Colorado look for? The top searched job categories for Remote Software Support Engineer jobs in Colorado are:
What cities in Colorado are hiring for Remote Software Support Engineer jobs? Cities in Colorado with the most Remote Software Support Engineer job openings:
Infographic showing various Remote Software Support Engineer job openings in Colorado as of May 2026, with employment types broken down into 2% Internship, 82% Full Time, 10% Part Time, 4% Contract, and 2% Nights. Highlights an 93% Physical, and 7% Remote job distribution.

Remote Software Tester

Ace IT Careers

Denver, CO • Remote

Full-time

Medical, Dental, Vision, Life, PTO

Posted 13 days ago


Job description

Join Ace IT Careers as a Remote Software Tester and Kickstart Your IT Career!

Ace IT Careers is looking for motivated individuals to fill the role of Remote Software Tester. This position offers an excellent opportunity to develop your skills in software testing while working remotely. Whether you are starting fresh or looking to expand your knowledge, this role provides paid training and real project experience to grow your career in IT.

As a Software Tester, you will be responsible for identifying defects, executing test cases, and collaborating closely with software developers to ensure the delivery of high-quality applications.

Requirements

Qualifications:

  • No prior experience necessary; training will be provided.
  • Basic knowledge of computers and software is beneficial.

Skills:

  • Keen attention to detail and analytical skills.
  • Eagerness to learn manual and automated testing techniques.
  • Familiarity with test case execution and bug reporting is an advantage.
  • Ability to use common office productivity tools.

Personal Attributes:

  • Strong communication skills for remote collaboration.
  • Self-motivated and disciplined to work remotely.
  • Open to learning and adapting to new tools and technologies.

Other Requirements:

  • Reliable high-speed internet connection and a quiet workspace.
  • Commitment to attend and actively participate in training sessions.

Additional Information:

  • Paid comprehensive training covering Manual Testing, Automation Testing, API Testing, and CI/CD principles.
  • Opportunities to work on real-world projects and receive mock interview coaching.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home