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Internship Software Support Engineer Jobs in Colorado

$125K - $155K/yr

SOC Engineer - Orion Software Operations Center Support Employment Type: Full-Time Work Location: Onsite Locations: Houston, TX or Denver, CO Experience Required: 5+ Years Industry: Aerospace / Space ...

Software Support Analyst As a Software Support Analyst, you will be responsible for remote support ... basic programming skills. The analyst will be quality assuring single server Windows computer ...

Internship - Civil Engineer (Hybrid)

Denver, CO ยท Hybrid

$22.66 - $30.46/hr

In this hybrid role, you will support our Engineering and Design business unit, working on project ... Software: strong computer skills and proficiency with Microsoft Windows OS and Microsoft Office ...

Support Engineer

Denver, CO ยท On-site

$27 - $34/hr

In-Office Typical Day in the Life As the Support Engineer for our Denver office you will provide ... Maintain office hardware and software inventories. Key Responsibilities: * Provides excellent ...

Support Engineer

Denver, CO ยท On-site

$27 - $34/hr

In-Office Typical Day in the Life As the Support Engineer for our Denver office you will provide ... Maintain office hardware and software inventories. Key Responsibilities: * Provides excellent ...

Support Engineer

Denver, CO ยท On-site

$27 - $34/hr

In-Office Typical Day in the Life As the Support Engineer for our Denver office you will provide ... Maintain office hardware and software inventories. Key Responsibilities: * Provides excellent ...

A note before you apply We're hiring Software Engineering Interns! This is a full-time (40+ hours a ... Build robust and scalable APIs to support our platform's growing user base * Optimize performance ...

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Internship Software Support Engineer information

What is the difference between Internship Software Support Engineer vs Software Support Specialist?

AspectInternship Software Support EngineerSoftware Support Specialist
Required CredentialsCurrently pursuing or recently completed relevant degree (e.g., Computer Science)Typically requires experience or certifications in support or IT
Work EnvironmentInternship setting, learning-focused, entry-level tasksFull-time or part-time support role, more independent
Employer & Industry UsageTech companies, software firms, startupsIT service providers, software companies, tech support teams
Search & Comparison IntentUnderstanding entry-level support roles for students or recent gradsSeeking experienced support roles or career progression

The main difference is that an Internship Software Support Engineer is an entry-level, learning-focused position often held by students or recent graduates, whereas a Software Support Specialist is a more experienced, full-time role requiring prior support experience. Internships provide training and exposure, while support specialists handle ongoing customer issues independently.

What are the most commonly searched types of Software Support Engineer jobs in Colorado?

The most popular types of Software Support Engineer jobs in Colorado are:

Enterprise Software Support Engineer

Westminster, CO โ€ข On-site

Talent Leverage
Recruiting and Staffing Servicesย โ€ขย 11 - 50 employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago


Job description

Enterprise Software Support Engineer

EVS LLC, a Westminster, CO based enterprise SaaS company, is seeking ambitious and talented individuals looking to start or further their career at an energetic and quickly growing company. Our software runs every aspect of customers warehouse operation. The EVS Support Engineering Team is a critical component of our promise to provide exceptional service to our customers.

We are currently hiring an Enterprise Software Support Engineer member to join a growing team supporting an enterprise iOS application powered by the Microsoft Azure Cloud. You will be taking requests from our customers via email or phone and resolving issues independently or working with our developers to resolve issues. You will be using MS SQL to trace complex stored procedures. The three pillars of success for this role are: thorough communication, solid troubleshooting skills, and exemplary customer service.

Outstanding performers will have significant opportunity for career advancement within the organization.

Job Responsibilities:

  • Determining root cause analysis and resolution or requesting escalation when required
  • Working directly with developers to resolve complex problems
  • Communicating clearly with customers and setting expectations throughout the incident resolution life cycle
  • Documenting issues, symptoms, and findings from research through Zoho Desk
  • Creating knowledge base articles for commonly recurring issues
  • Assisting customers create custom reports
  • Testing functionality of new and existing software alongside our QA team
  • Building and fostering long term relationships with our customers
  • Owning incidents reported by customers and making sure problems are resolved within established SLA'

Required Qualifications:

  • Strong verbal and written communication with a customer friendly attitude
  • Understanding of web and mobile applications utilizing backend databases
  • Strong analytical and troubleshooting capabilities for complex problems
  • Demonstrated proficiency with MS SQL including the ability to trace complex stored procedures
  • Proficiency with reporting tools such as Jasper, Microsoft PowerBI and/or Crystal Reports
  • Proficiency in trouble shooting complex technical issues
  • An inquisitive personality and eager to learn new technologies
  • Must be a fast learner and be very detail oriented
  • Excellent time management skills
  • Ability to lead by example

To Really Stand Out:

  • Zoho Desk administration and reporting experience
  • Experience with WMS systems
  • Experience with ERP systems
  • Understanding of general warehousing, inventory, accounting, distribution and manufacturing principals
  • Fluent in Spanish

Physical & Other Requirements:

  • Speak and understand English
  • Excellent interpersonal skills and solid communication
  • Able to multitask, prioritize, and manage time efficiently
  • Self-motivated and self-directed

Work Authorization:

  • United States (required)

Location: Westminster, CO, USA

Benefits Offered: 401k, Unlimited PTO, Medical, Dental, Vision

Employment Type: Full-time