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Internship Software Support Engineer Jobs in Colorado

The Technical Support Technician's primary role is to support customers with installation and problem resolution of Locution's software and hardware products. You will be required to provide ...

Software Support Analyst As a Software Support Analyst, you will be responsible for remote support ... basic programming skills. The analyst will be quality assuring single server Windows computer ...

Software Support Analyst As a Software Support Analyst, you will be responsible for remote support ... basic programming skills. The analyst will be quality assuring single server Windows computer ...

Software Support Analyst

Englewood, CO · On-site

$51K - $68K/yr

Software Support Analyst As a Software Support Analyst, you will be responsible for remote support ... basic programming skills. The analyst will be quality assuring single server Windows computer ...

Software Support Analyst

Englewood, CO · On-site

$51K - $68K/yr

Software Support Analyst As a Software Support Analyst, you will be responsible for remote support ... basic programming skills. The analyst will be quality assuring single server Windows computer ...

... software, systems tools and IT processes). Consult with other business units (e.g. application development groups, Field Services Technical Support, etc.) to configure platforms for product ...

... software, systems tools and IT processes). • Consult with other business units (e.g. application development groups, Field Services Technical Support, etc.) to configure platforms for product ...

Level 2 Support Engineer

Denver, CO · On-site

$25 - $32/hr

Ability to perform advanced troubleshooting of hardware and software issues triage incidents ... • Internship to hire, Specialist Sales Roles, Named Account Management, Sales and Branch ...

Quantum is seeking a highly skilled Level 3 (L3) Support Engineer to join our ActiveScale object ... Ability to separate hardware vs software issues quickly. * Clear communication with customers and ...

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Internship Software Support Engineer information

What is the difference between Internship Software Support Engineer vs Software Support Specialist?

AspectInternship Software Support EngineerSoftware Support Specialist
Required CredentialsCurrently pursuing or recently completed relevant degree (e.g., Computer Science)Typically requires experience or certifications in support or IT
Work EnvironmentInternship setting, learning-focused, entry-level tasksFull-time or part-time support role, more independent
Employer & Industry UsageTech companies, software firms, startupsIT service providers, software companies, tech support teams
Search & Comparison IntentUnderstanding entry-level support roles for students or recent gradsSeeking experienced support roles or career progression

The main difference is that an Internship Software Support Engineer is an entry-level, learning-focused position often held by students or recent graduates, whereas a Software Support Specialist is a more experienced, full-time role requiring prior support experience. Internships provide training and exposure, while support specialists handle ongoing customer issues independently.

What are the most commonly searched types of Software Support Engineer jobs in Colorado? The most popular types of Software Support Engineer jobs in Colorado are:

Software Support Engineer

Rubix Recruiting

Golden, CO • On-site

Other

Posted 23 days ago


Job description

The Technical Support Technician's primary role is to support customers with installation and problem resolution of Locution's software and hardware products. You will be required to provide responsive, courteous, and efficient customer service via multiple access methods (mainly phone and email). This position requires providing support during normal business hours for two consecutive weeks and 24x7 hour support every third week.
Essential Functions:This position will require occasional work in a lab environment in order to verify and duplicate errors that the customer is seeing.
Required Knowledge, Skills & Abilities:
  • Ability to handle inquiries from customers on a variety of software and hardware issues.
  • Ability to manage multiple tasks during a single day (good time management).
  • Ability to prioritize workload.
  • Be able to assist customers with installation of software and troubleshooting of related problems; and escalate more complicated issues to appropriate staff.
  • Communicate regularly with other members of the support team to discuss recurring problems and to share solutions and best practices.
  • Communicate with other groups within Locution and provide status updates as required.
  • Requires familiarity with Microsoft Windows Operating Systems.
  • Requires familiarity with Technical Diagrams and schematics.