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Remote Chat Email Jobs in Texas (NOW HIRING)

Oshi Health

Care Coordinator

Austin, TX · Remote

$45K - $52K/yr

Own high-volume inbound patient and provider communication queues across phone, email, chat, and ... Remote-first flexibility * Growth: Tailored professional development opportunities as we scale

Essence Journey

Remote Customer Support Associate

Austin, TX · Remote

$17.25 - $23.75/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team ... Provide timely, professional support to clients via email, chat, and phone *Assist with scheduling ...

Flow180

Sales - Client Solutions Evangelist

Dallas, TX · On-site +1

We currently are focusing on mainly: mobile apps, web platforms, "the sharing economy" and DevOps * Remote work is in our company DNA, and we work very effectively using chat, email, conferences, and ...

Flow180

Sales - Client Solutions Evangelist

Dallas, TX · On-site +1

... Remote work is in our company DNA, and we work very effectively using chat, email, conferences, and other tools to communicate effectively What You'll Be Doing: You'll be bringing our services to ...

Fyxer

Senior Customer Support Specialist

Austin, TX · Remote

$75K - $85K/yr

What You'll Be Doing * Own the front line of customer support across chat, email and video ... This will be a fully remote role to begin with as we build out our Austin presence. Hence, you must ...

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All JobsChat Email JobsRemote Chat Email JobsRemote Chat Email Jobs in Texas

Remote Chat Email information

See Texas salary details

$66.6K

$95.7K

$135.6K

How much do remote chat email jobs pay per year?

As of Jul 27, 2026, the average yearly pay for remote chat email in Texas is $95,727.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $116,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Chat Email Support Specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What are remote chat and email jobs?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What are the key skills and qualifications needed to thrive as a Remote Chat Email Support Specialist, and why are they important?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.
What are popular job titles related to Remote Chat Email jobs in Texas? For Remote Chat Email jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Chat Email jobs in Texas look for? The top searched job categories for Remote Chat Email jobs in Texas are:
What cities in Texas are hiring for Remote Chat Email jobs? Cities in Texas with the most Remote Chat Email job openings:
Remote Chat Email jobs near you
Infographic showing various Remote Chat Email job openings in Texas as of July 2026, with employment types broken down into 2% Locum Tenens, 59% Full Time, 7% Part Time, and 32% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $95,727 per year, or $46 per hour.

Freelance Email and Chat Customer Support French Speakers

Cross Border Talents

Addison, TX • Remote

$16.50 - $21/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Freelance Email and Chat Customer Support French Speakers Paris, France Or refer someone About The Job Freelance Email and Chat Customer Support French Speakers Are you a French-speaking freelancer looking for a flexible and fully remote opportunity? We are hiring freelance customer support agents to handle email and chat communications for international clients. What We Offer 100% remote work from anywhere in the world Monday to Friday, daytime shifts only No phone calls or sales strictly email and chat support Stable, long-term collaboration Requirements C1 level French with good English communication skills Freelancer status with the ability to issue invoices Excellent written communication skills and attention to detail Reliable, proactive, and professional You will never be asked to pay anything to get the job training is fully paid. Or refer someone

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