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Remote Chat Email Jobs in Prosper, TX (NOW HIRING)

Flow180

Sales - Client Solutions Evangelist

Dallas, TX · On-site +1

We currently are focusing on mainly: mobile apps, web platforms, "the sharing economy" and DevOps * Remote work is in our company DNA, and we work very effectively using chat, email, conferences, and ...

Flow180

Sales - Client Solutions Evangelist

Dallas, TX · On-site +1

... Remote work is in our company DNA, and we work very effectively using chat, email, conferences, and other tools to communicate effectively What You'll Be Doing: You'll be bringing our services to ...

ForgeFit

Remote Customer Service Specialist

Dallas, TX · On-site +1

$16.75 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Lewisville, TX · On-site +1

$16 - $21/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Plano, TX · On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Vytwo

Dynamics 365 Developer

Prosper, TX · Remote

Remote We are looking for an experienced Dynamics 365 Developer with deep expertise in Customer ... Chat channel setup, Workstreams, Session templates, Agent Scripts and Macros, as well as CI ...

Remotetravelcareers

Trip Customer Care

Plano, TX · Remote

$15.25 - $20.75/hr

Provide clear and friendly support through phone, email, or chat. * Answer basic travel questions ... Remote -- Full-time or Part-time Benefits: * Flexible schedule opportunities * Work from home

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All JobsChat Email JobsRemote Chat Email JobsRemote Chat Email Jobs in Prosper, TX

Remote Chat Email information

See Prosper, TX salary details

$65.5K

$94.1K

$133.2K

How much do remote chat email jobs pay per year?

As of Aug 28, 2026, the average yearly pay for remote chat email in Prosper, TX is $94,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $114,500.00 per year, depending on experience, location, and employer.

What is a remote chat email job?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What skills and qualifications are needed to thrive as a remote chat email support specialist?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.

What are common challenges faced by remote chat email support specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What are popular job titles related to Remote Chat Email jobs in Prosper, TX?

For Remote Chat Email jobs in Prosper, TX, the most frequently searched job titles are:

What job categories do people searching Remote Chat Email jobs in Prosper, TX look for?

The top searched job categories for Remote Chat Email jobs in Prosper, TX are:

What cities near Prosper, TX are hiring for Remote Chat Email jobs?

Cities near Prosper, TX with the most Remote Chat Email job openings:

Remote Chat Email jobs near you
Infographic showing various Remote Chat Email job openings in Prosper, TX as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $94,097 per year, or $45.2 per hour.

Customer Support Representative

Dallas, TX • On-site, Remote

Cambium Learning Group
E-Learning • 1 - 5K employees

9.5

Company rating: 9.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

10th of 246 rated software companies

Great coworkers

Good employer

Recommended by parents

Learn more about Cambium Learning Groupexternal

$14.75 - $20/hr

Full-time

Re-posted 18 days ago

Job description

Thank you for sharing your interests! Here at Cambium, we are always looking for passionate, talented people to join the team. If you have searched our current openings and haven't been able to find a position that fits, we'd still love to hear from you! Please take a look at the below and fill out an application here. As soon as we have a similar opening that fits your skill set, we will reach out. We look forward to learning your interests!
Job Overview:
Our Customer Support Representatives provide the ongoing support and resources to ensure customers see ultimate success across our products and services! The ideal candidate has a passion for our purpose in the K-12 education industry and ensuring the highest level of customer satisfaction. If you are interested in joining our family of companies at Cambium Learning Group across Customer Support- learn more below and express your interest by submitting your resume!
Location: USA, Remote
Job Responsibilities:
  • Provides technical support to customers via phone, chat, email, and other channels
  • Educating teachers and administrators on how to use products
  • Create and update cases with customer inquiries via CRM systems
  • Troubleshoot application and access issues for customers as needed
  • Explaining reports and usage within programs to customers
  • Report defects and feature requests to development team
  • Continually improves technical knowledge and service skills
  • Continually improves company knowledge of products and services
  • Works closely with internal teams to ensure great customer experience, including tracking and reporting on technical issues for customers
  • Has direct impact in making our customers successful through increasing their product understanding

What we are often looking for:
  • Experience in customer service or technical support through multiple communication channels (phone, email, chat services)
  • Experience supporting Software as a Service, web browsers, networking principles, application support, hardware device support such as phone, tablet, laptop and desktops.
  • Ability and desire to learn new features and particulars of software applications
  • Excellent communication skills
  • Bilingual (Spanish/English) a plus!

An Equal Opportunity Employer
We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.

What Cambium Learning Group employees say

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