2

Remote Chat Support Jobs in Texas (NOW HIRING)

Travel Customer Support

Dallas, TX · Remote

$16.75 - $21.50/hr

We are seeking a remote Travel Customer Support representative to handle customer questions ... Provide clear and friendly support through phone, email, or chat. * Answer basic travel questions ...

Travel Customer Support

San Antonio, TX · Remote

$15.25 - $19.50/hr

We are seeking a remote Travel Customer Support representative to handle customer questions ... Provide clear and friendly support through phone, email, or chat. * Answer basic travel questions ...

Technical Support, Tier 1

Austin, TX · On-site +1

$37K - $46K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide responsive, high-quality customer support over phone and chat to both external customers ... Support tablet devices remotely using remote console tools * Use the knowledge base to deliver fast ...

... remote. This position is based at our Austin, TX headquarters. The available shifts are Monday ... Accepting support requests from several channels (chat, phone, email) * Effective management of ...

Patient Support Agent (Full Time)

Austin, TX · On-site +1

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to ... Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ...

​Patient Support Agent (Full Time)

Austin, TX · On-site +1

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to ... Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ...

Showing results 21-40

Remote Chat Support information

See Texas salary details

$13

$24

$41

How much do remote chat support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote chat support in Texas is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Texas?

The most popular types of Chat Support jobs in Texas are:

What are popular job titles related to Remote Chat Support jobs in Texas?

For Remote Chat Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Texas look for?

The top searched job categories for Remote Chat Support jobs in Texas are:

What cities in Texas are hiring for Remote Chat Support jobs?

Cities in Texas with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Texas as of August 2026, with employment types broken down into 76% Full Time, 8% Temporary, and 16% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,476 per year, or $24.3 per hour.

Remote Client Support Agent - San Antonio, TX

OneTouch Direct

San Antonio, TX • Remote

$17 - $22.50/hr

Full-time

Medical, Dental, Vision

Re-posted 7 days ago


OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

444th of 492 rated business services


Job description

Join OneTouch Direct as a Remote Client Support Agent, where you will play a key role in delivering exceptional support to our clients. As a premier provider of customer service solutions, we value individuals who are committed to enhancing the customer experience and resolving inquiries with professionalism and empathy.

MUST LIVE IN SAN ANTONIO, TX

Position Overview: In this remote role, you will assist clients by providing timely and effective responses to their questions and concerns. Your goal will be to ensure customer satisfaction through excellent communication and problem-solving skills.

Key Responsibilities:

  • Respond to incoming customer inquiries via phone, email, and chat.
  • Demonstrate a thorough understanding of our products and services to effectively address client needs.
  • Provide solutions to problems while ensuring a positive customer experience.
  • Maintain accurate documentation of all client interactions.
  • Work collaboratively with team members to continuously improve service delivery.

Requirements

  • Minimum of 1-2 years of experience in customer service or support.
  • Exceptional verbal and written communication skills.
  • Familiarity with CRM software and customer support tools.
  • Ability to work efficiently in a remote setting with minimal supervision.
  • Strong analytical and problem-solving abilities.
  • Must be available to work flexible hours, including potential evenings and weekends.

Technical Requirements:

  • Must have a reliable desktop or laptop computer running Windows 11.
  • High-speed wired internet connection is required.
  • USB headset with noise-canceling capability (wireless headsets are not acceptable).
  • Webcam (built-in or external) is necessary for video interactions.

Benefits

  • Full time. 40 hours per week schedule with overtime opportunities!
  • Great pay. Hourly base salary + benefits!
  • Training. Paid training & development
  • Benefits. Health Care Plan (Medical, Dental & Vision)
  • Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom