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Entry Level Aflac Customer Service Jobs (NOW HIRING)

An Aflac Agency Owner is an independent business owner responsible for building, leading, and ... Customer service excellence * Presentation and communication skills * Goal-oriented with strong ...

Aflac, an esteemed leader in the insurance industry, is actively seeking a dynamic candidate to ... They will assist with presentations, provide in-person customer service, and help individuals ...

CUSTOMER SERVICE

Newton, NC · On-site

$14 - $19/hr

Customer Service Representative The Customer Service Representative will act as a liaison between ... AFLAC * Critical Care Insurance * Hospital Insurance * On-site clinic * Free mental health ...

CUSTOMER SERVICE

Newton, NC · On-site

$15 - $20.25/hr

CUSTOMER SERVICE REPRESENTATIVE (Upholstery/Wood) The Customer Service Representative will act as a ... AFLAC · Critical Care Insurance · Hospital Insurance · On-site clinic · Free mental health ...

CUSTOMER SERVICE

Newton, NC · On-site

$15 - $20.25/hr

CUSTOMER SERVICE REPRESENTATIVE (Upholstery/Wood) The Customer Service Representative will act as a ... • AFLAC • Critical Care Insurance • Hospital Insurance • On-site clinic • Free mental ...

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Entry Level Aflac Customer Service information

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How much do entry level aflac customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level aflac customer service in the United States is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Aflac Customer Service vs Entry Level Insurance Customer Service?

AspectEntry Level Aflac Customer ServiceEntry Level Insurance Customer Service
Required CredentialsHigh school diploma, basic insurance knowledgeHigh school diploma, insurance licensing often preferred
Work EnvironmentOffice and remote settings, direct customer interactionOffice, call centers, or remote, customer support focus
Employer & Industry UsageAflac-specific, insurance industryVarious insurance companies, broader industry
Common Search & ComparisonYesYes

Entry Level Aflac Customer Service roles focus on supporting Aflac policyholders with claims and inquiries, often requiring basic insurance knowledge. Entry Level Insurance Customer Service positions are similar but may involve working with multiple insurance providers and often require insurance licensing. Both roles share similar work environments and skill requirements, but Aflac-specific roles are tailored to Aflac policies and products.

More about Entry Level Aflac Customer Service jobs

What cities are hiring for Entry Level Aflac Customer Service jobs?

Cities with the most Entry Level Aflac Customer Service job openings:

What are the most commonly searched types of Aflac Customer Service jobs?

The most popular types of Aflac Customer Service jobs are:

Infographic showing various Entry Level Aflac Customer Service job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $43,138 per year, or $20.7 per hour.

Aflac Agency Owner

Beaumont, TX


Aflac

7.2

Company rating: 7.2 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

248th of 311 rated insurance

Good employer

Paid breaks

Recommended by parents


Contractor

Posted 26 days ago


Job description

An Aflac Agency Owner is an independent business owner responsible for building, leading, and growing an Aflac insurance agency. This role involves recruiting, training, coaching, and managing a team of licensed insurance agents while developing new business opportunities and maintaining relationships with business clients. Agency Owners are accountable for driving sales performance, ensuring compliance with industry regulations, and delivering exceptional customer service.

Key Responsibilities
  • Recruit, hire, train, and mentor a high-performing team of insurance agents.
  • Develop and implement strategic sales plans to achieve agency growth and revenue goals.
  • Prospect and cultivate relationships with businesses to offer Aflac’s supplemental health and life insurance products.
  • Lead sales presentations and client consultations to educate employers and employees on available benefits.
  • Coach agents on sales techniques, product knowledge, and customer relationship management.
  • Monitor individual and team performance, providing ongoing feedback and professional development.
  • Ensure compliance with state insurance regulations, company policies, and ethical sales practices.
  • Manage agency operations, including business planning, budgeting, and performance reporting.
  • Build long-term relationships with clients to promote retention, referrals, and additional sales opportunities.
  • Represent the Aflac brand within the local business community through networking and community involvement.
Qualifications
  • High school diploma or equivalent required; bachelor’s degree preferred.
  • Active state health and life insurance license or the ability to obtain one.
  • Previous experience in sales, business development, management, or insurance is preferred.
  • Proven ability to recruit, develop, and lead successful teams.
  • Strong entrepreneurial mindset with the ability to operate an independent business.
  • Excellent communication, negotiation, and interpersonal skills.
  • Self-motivated with strong organizational and time management abilities.
  • Proficiency with CRM systems and Microsoft Office applications.
Required Skills
  • Leadership and team development
  • Sales strategy and business development
  • Relationship management
  • Recruiting and talent development
  • Coaching and performance management
  • Financial and business planning
  • Problem-solving and decision-making
  • Customer service excellence
  • Presentation and communication skills
  • Goal-oriented with strong accountability
Compensation

Agency Owners are independent contractors whose income is generally performance-based and may include commissions on personal sales, overrides based on agency production, performance incentives and bonuses, renewal commissions, and business growth incentives where applicable.

Work Environment

The role is primarily field-based, with local travel to meet business clients. Agency Owners have a flexible schedule and the ability to manage an independent business. The work may include office responsibilities, client meetings, recruiting events, and networking activities.

Core Competencies
  • Entrepreneurial leadership
  • Strategic planning
  • Sales management
  • Team building
  • Client relationship management
  • Business development
  • Ethical decision-making
  • Results orientation
  • Adaptability
  • Professionalism

This role is well-suited for experienced sales professionals, business leaders, or entrepreneurs who enjoy developing people, growing a business, and helping employers provide supplemental insurance benefits to their employees.


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