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Entry Level Peco Energy Customer Service information

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How much do entry level peco energy customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entry level peco energy customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Peco Energy Customer Service vs Entry Level Peco Energy Billing Specialist?

AspectEntry Level Peco Energy Customer ServiceEntry Level Peco Energy Billing Specialist
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; familiarity with billing systems
Work EnvironmentCustomer call centers, in-person interactionsOffice setting, handling billing inquiries
Employer & Industry UsageUtility companies, customer support rolesUtility companies, billing and account management
Common Search & ComparisonCustomer service roles in utilitiesBilling and account roles in utilities

Entry Level Peco Energy Customer Service focuses on assisting customers with inquiries and support, while Entry Level Peco Energy Billing Specialist handles billing issues and account management. Both roles require similar credentials but differ in daily tasks and focus areas within the utility industry.

What are some common challenges faced by entry level PECO Energy customer service representatives, and how can they be addressed?

Entry-level PECO Energy customer service representatives often encounter challenges such as managing high call volumes, addressing complex billing or service issues, and handling upset customers. Building effective communication and active listening skills can help in de-escalating tense situations and providing clear solutions. Familiarizing yourself with PECO’s systems and resources, as well as collaborating with experienced team members, can also make problem-solving more efficient. Over time, these experiences contribute to professional growth and confidence in handling a variety of customer inquiries.

What is an entry level PECO Energy customer service job?

Entry Level PECO Energy Customer Service jobs are positions where employees assist customers with questions, account issues, billing concerns, and service requests related to PECO Energy, a major utility provider. These roles typically involve handling inbound calls, emails, or chats from customers and providing helpful, accurate information. Employees are trained to resolve problems, process payments, and offer solutions, all while maintaining a positive and professional attitude. Entry-level positions usually require strong communication skills and a willingness to learn about PECO's services and policies.

What is the Entry Level Peco Energy Customer Service hiring process like?

The hiring process for an entry-level Peco Energy Customer Service position typically involves submitting an online application, completing an initial screening, and participating in one or more interviews. Candidates may also undergo skills assessments or background checks before receiving a job offer.

What are the key skills and qualifications needed to thrive as an entry level PECO Energy customer service representative?

To thrive as an Entry Level PECO Energy Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities are crucial for resolving customer inquiries efficiently and maintaining high levels of customer satisfaction in a fast-paced environment.

What qualifications are needed for entry level PECO Energy customer service jobs?

Entry-level PECO Energy customer service positions typically require a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Prior experience in customer service or familiarity with utility services can be beneficial but is not always required.
More about Entry Level Peco Energy Customer Service jobs
What cities are hiring for Entry Level Peco Energy Customer Service jobs? Cities with the most Entry Level Peco Energy Customer Service job openings:
What are the most commonly searched types of Peco Energy Customer Service jobs? The most popular types of Peco Energy Customer Service jobs are:
What states have the most Entry Level Peco Energy Customer Service jobs? States with the most job openings for Entry Level Peco Energy Customer Service jobs include:
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Entry Level Peco Energy Customer Service jobs near you
Infographic showing various Entry Level Peco Energy Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Staff Accountant - PECO (Hybrid) - Philadelphia, PA

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Philadelphia, PA • Hybrid

$55K - $73K/yr

Full-time

Posted 9 days ago

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Unless specifically stated otherwise, this role is On-Site at the location detailed in the job post.
Job Description
Who We Are
We're powering a cleaner, brighter future.
Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.
We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive.
In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.
Are you in?
Primary Purpose
PRIMARY PURPOSE OF POSITION
Perform a variety of accounting assignments, recording and reporting financial transactions and executing Sarbanes-Oxley control requirements. Produce accurate and timely financial statements as needed Collaborate with cross-functional teams to ensure accurate financial records, assist with the forecasting and planning function, and support the business in meeting the needs of our customers Continually assess and recommend areas to improve efficiency and effectiveness of processes
Primary Duties
PRIMARY DUTIES AND ACCOUNTABILITIES
Monthly and Quarterly Close - Perform and support the monthly financial statement close process, ensuring that all financial transactions are recorded accurately and timely. Ensure effective operation of Sarbanes-Oxley controls and identify any changes that may be necessary. (30%)
Reporting and Analysis Prepare monthly and quarterly reports, including analysis for use in internal and external reporting. Research variances, identify trends in data (at times working with large data sets), determine root causes and make recommendations for adjustments and/or enhancements. Prepare and analyze account reconciliations. (20%)
Collaboration and Communication Engage and collaborate with cross-functional business partners to identify and resolve accounting issues proactively and to assist with planning, forecasting, regulatory, and business decision processes. Present and communicate operating results as needed to Leadership. (15%)
Audit and Regulatory Support - Interact with internal and external auditors to support required audits. Support the regulatory process, including various data requests, which could include interaction with external stakeholders. (15%)
Process Improvements and Special Projects Analyze current processes and procedures and leverage new and emerging technologies to recommend, develop, and drive improvements. Participate in various special projects related to process improvements, automation, and/or changes in regulatory or accounting requirements. (20%)
JOB SCOPE
Perform day-to-day activities associated with the monthly financial statement close process.
Ensure financial transactions are recorded accurately and timely.
Challenge current processes and collaborate across the company to identify opportunities for improvement, accomplish goals, and resolve issues.
Work is varied and difficult in nature and requires the exercise of judgment, initiative, and ingenuity to select the most appropriate course of action.
Team engagement and supporting the Cultural Pillars of Development, DEI, Innovation and Community Engagement, of Exelon and Finance.
Work under minimal supervision and demonstrate situational leadership coaching and mentoring less experienced team members.
Position, at times, may require overtime, weekend work and limited travel.

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