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Entry Level Peco Energy Customer Service Jobs (NOW HIRING)

ComEd

Dist System Operator I

Joliet, IL · On-site

... service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 ... million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and ...

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Entry Level Peco Energy Customer Service information

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$9

$18

$26

How much do entry level peco energy customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for entry level peco energy customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an entry level PECO Energy customer service job?

Entry Level PECO Energy Customer Service jobs are positions where employees assist customers with questions, account issues, billing concerns, and service requests related to PECO Energy, a major utility provider. These roles typically involve handling inbound calls, emails, or chats from customers and providing helpful, accurate information. Employees are trained to resolve problems, process payments, and offer solutions, all while maintaining a positive and professional attitude. Entry-level positions usually require strong communication skills and a willingness to learn about PECO's services and policies.

What are the key skills and qualifications needed to thrive as an entry level PECO Energy customer service representative?

To thrive as an Entry Level PECO Energy Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities are crucial for resolving customer inquiries efficiently and maintaining high levels of customer satisfaction in a fast-paced environment.

What are some common challenges faced by entry level PECO Energy customer service representatives, and how can they be addressed?

Entry-level PECO Energy customer service representatives often encounter challenges such as managing high call volumes, addressing complex billing or service issues, and handling upset customers. Building effective communication and active listening skills can help in de-escalating tense situations and providing clear solutions. Familiarizing yourself with PECO’s systems and resources, as well as collaborating with experienced team members, can also make problem-solving more efficient. Over time, these experiences contribute to professional growth and confidence in handling a variety of customer inquiries.

What is the difference between Entry Level Peco Energy Customer Service vs Entry Level Peco Energy Billing Specialist?

AspectEntry Level Peco Energy Customer ServiceEntry Level Peco Energy Billing Specialist
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; familiarity with billing systems
Work EnvironmentCustomer call centers, in-person interactionsOffice setting, handling billing inquiries
Employer & Industry UsageUtility companies, customer support rolesUtility companies, billing and account management
Common Search & ComparisonCustomer service roles in utilitiesBilling and account roles in utilities

Entry Level Peco Energy Customer Service focuses on assisting customers with inquiries and support, while Entry Level Peco Energy Billing Specialist handles billing issues and account management. Both roles require similar credentials but differ in daily tasks and focus areas within the utility industry.

What is the Entry Level Peco Energy Customer Service hiring process like?

The hiring process for an Entry Level Peco Energy Customer Service position typically involves submitting an online application, followed by a phone or virtual interview to assess communication skills and customer service aptitude. Candidates may also undergo background checks and skills assessments before an in-person interview or onboarding. The process aims to evaluate technical knowledge, interpersonal skills, and availability for training or work schedules.

What qualifications are needed for entry level Peco Energy customer service jobs?

Entry-level Peco Energy customer service jobs typically require a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are important; some positions may also require background checks or training on company-specific systems.
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Cities with the most Entry Level Peco Energy Customer Service job openings:

What are the most commonly searched types of Peco Energy Customer Service jobs?

The most popular types of Peco Energy Customer Service jobs are:

What states have the most Entry Level Peco Energy Customer Service jobs?

States with the most job openings for Entry Level Peco Energy Customer Service jobs include:

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For Entry Level Peco Energy Customer Service jobs, the most frequently searched job titles are:

Entry Level Peco Energy Customer Service jobs near you
Infographic showing various Entry Level Peco Energy Customer Service job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

2027 Summer Internship - Supply Chain Management (Various Locations)

Philadelphia, PA • On-site

Exelon
Clean Energy Services • 10K+ employees
Learn more about Exelonexternal

$20/hr

Full-time

Medical, Retirement

Posted 9 days ago

Exelon rating

8.7

Company rating: 8.7 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

9th of 53 rated energy and utility

Job description

Who We Are
We're powering a cleaner, brighter future.
Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.
We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.
Are you in?
Primary Purpose
Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon! Exelon is currently seeking highly motivated students for summer internships. Paid internships will last approximately 10 weeks between June and August. Interns will work on projects designed to help them gain real-world, hands-on experience working independently under an assigned supervisor.
Primary Duties
Job Scope
Minimum Qualifications
We are seeking students who meet the following criteria:
  • Currently enrolled in a Bachelor's, Master's or post-secondary program
  • Currently enrolled in an Associate's degree program and upon completion, accepted to a Bachelor program
  • Actively/currently taking classes
  • Minimum GPA: Cumulative 2.8/Major 3.0
  • A track record of outstanding academic performance
  • Eagerness to contribute in a team-oriented environment
  • Ability to work creatively and analytically in a problem-solving environment
  • Excellent leadership, communication (written and verbal) and interpersonal skills

Preferred Qualifications
Benefits
  • The hourly rate will vary based on the candidate's year in school and major: $20.00/Hr. - $0.00/Hr.
    • Medical Insurance
    • Retirement benefits
    • Floating and fixed holidays and sick time
    • Employee Assistance Program and resources for mental and emotional support

    Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.

    What Exelon employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Exelon logo

    About Exelon

    Sourced by ZipRecruiter

    Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient. We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

    Industry

    Clean energy services

    Company size

    10,000+ Employees

    Headquarters location

    Chicago, IL, US

    Year founded

    1999

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