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Peco Energy Customer Service Jobs (NOW HIRING)

PECO

Staff Accountant - PECO (Hybrid)

Philadelphia, PA · On-site

$52K - $69K/yr

... service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 ... million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and ...

PECO

Sr Engineer

Kennett Square, PA · On-site

$101K - $138K/yr

... Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). We're ... Applies technical knowledge to help promote a safe work environment and to enhance customer ...

ComEd

Arranger

Joliet, IL · On-site

... million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and ... PECO), and Potomac Electric Power Company (Pepco). In our relentless pursuit of excellence, we ...

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How much do peco energy customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for peco energy customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What qualifications are needed for Peco Energy Customer Service jobs?

Peco Energy Customer Service positions typically require a high school diploma or equivalent, strong communication skills, and the ability to handle customer inquiries professionally. Some roles may also prefer experience with customer service software or utility industry knowledge.

What are the key skills and qualifications needed to thrive in the Peco Energy Customer Service position, and why are they important?

To thrive as a Peco Energy Customer Service representative, you need strong communication skills, problem-solving abilities, and a basic understanding of utility services or customer account management. Familiarity with customer relationship management (CRM) software and billing systems is typically required, and prior experience in a call center environment can be beneficial. Patience, empathy, and the ability to remain calm under pressure are vital soft skills for this position. These skills ensure that customer inquiries and concerns are resolved efficiently and professionally, maintaining high levels of customer satisfaction.

What does a typical day look like for a Peco Energy Customer Service representative?

A typical day for a Peco Energy Customer Service representative involves fielding customer inquiries via phone, email, or online chat regarding billing, service issues, and account management. You’ll interact with both residential and commercial customers, work closely with internal teams like technical support and billing, and often troubleshoot issues or explain energy programs and policies. The work environment is usually fast-paced, with set schedules and clear performance metrics. Representatives regularly participate in ongoing training to stay updated on system changes and new company offerings, providing plenty of opportunities to develop new skills and grow within the company.

What is a Peco Energy Customer Service?

A Peco Energy Customer Service job involves assisting customers with inquiries about their electric and gas services, billing, payments, and outages. Representatives handle phone calls, emails, or chats to resolve issues, provide account information, and offer support for service requests. Strong communication and problem-solving skills are essential to ensure customer satisfaction.

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Peco Energy Customer Service jobs near you
Infographic showing various Peco Energy Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Staff Accountant - PECO (Hybrid)

PECO

Philadelphia, PA • On-site

$52K - $69K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Who We Are
We're powering a cleaner, brighter future.
Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.
We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive.
In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.
Are you in?
Primary Purpose
PRIMARY PURPOSE OF POSITION
Perform a variety of accounting assignments, recording and reporting financial transactions and executing Sarbanes-Oxley control requirements. Produce accurate and timely financial statements as needed Collaborate with cross-functional teams to ensure accurate financial records, assist with the forecasting and planning function, and support the business in meeting the needs of our customers Continually assess and recommend areas to improve efficiency and effectiveness of processes
Primary Duties
PRIMARY DUTIES AND ACCOUNTABILITIES
  • Monthly and Quarterly Close - Perform and support the monthly financial statement close process, ensuring that all financial transactions are recorded accurately and timely. Ensure effective operation of Sarbanes-Oxley controls and identify any changes that may be necessary. (30%)
  • Reporting and Analysis • Prepare monthly and quarterly reports, including analysis for use in internal and external reporting. Research variances, identify trends in data (at times working with large data sets), determine root causes and make recommendations for adjustments and/or enhancements. Prepare and analyze account reconciliations. (20%)
  • Collaboration and Communication • Engage and collaborate with cross-functional business partners to identify and resolve accounting issues proactively and to assist with planning, forecasting, regulatory, and business decision processes. Present and communicate operating results as needed to Leadership. (15%)
  • Audit and Regulatory Support - Interact with internal and external auditors to support required audits. Support the regulatory process, including various data requests, which could include interaction with external stakeholders. (15%)
  • Process Improvements and Special Projects • Analyze current processes and procedures and leverage new and emerging technologies to recommend, develop, and drive improvements. Participate in various special projects related to process improvements, automation, and/or changes in regulatory or accounting requirements. (20%)

Job Scope
JOB SCOPE
  • Perform day-to-day activities associated with the monthly financial statement close process.
  • Ensure financial transactions are recorded accurately and timely.
  • Challenge current processes and collaborate across the company to identify opportunities for improvement, accomplish goals, and resolve issues.
  • Work is varied and difficult in nature and requires the exercise of judgment, initiative, and ingenuity to select the most appropriate course of action.
  • Team engagement and supporting the Cultural Pillars of Development, DEI, Innovation and Community Engagement, of Exelon and Finance.
  • Work under minimal supervision and demonstrate situational leadership coaching and mentoring less experienced team members.
  • Position, at times, may require overtime, weekend work and limited travel.

Minimum Qualifications
MINIMUM QUALIFICATIONS
  • Bachelor's degree in Accounting or equivalent
  • 2-4 years of related experience
  • Demonstrated knowledge and understanding of Accounting theory, principles, practices and regulations including FASB/GAAP and SOX compliance
  • Demonstrated ability to document a broad range of issues in work papers, disclosures and memos.
  • Strong analytical skills in evaluating data and the ability to exercise judgment in a variety of areas
  • Demonstrated successful use of technology to improve process efficiency
  • Effective teambuilding and leaderships skills
  • Demonstrated project management skills
  • Commitment to highest standards of quality and integrity
  • Exude a high degree of professionalism and treats others with respect

Preferred Qualifications
PREFERRED QUALIFICATIONS
  • MBA with a concentration in Accounting or Finance
  • CPA
  • Public accounting experience
  • Regulatory/utility/FERC/SEC reporting or energy industry experience
  • Understanding of the use and implementation of analytical tools and artificial intelligence to improve processes and analysis

Benefits
  • Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors: $71,200.00/Yr. - $97,900.00/Yr.
  • Annual Bonus for eligible positions: 10%
  • 401(k) match and annual company contribution
  • Medical, dental and vision insurance
  • Life and disability insurance
  • Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
  • Employee Assistance Program and resources for mental and emotional support
  • Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
  • Referral bonus program
  • And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.

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