... Premier accounts that share a common profile: New and established, steady-revenue customers with ... service, multi-threaded relationships, and high revenue retention across the book. * Apply a ...
... Premier accounts that share a common profile: New and established, steady-revenue customers with ... service, multi-threaded relationships, and high revenue retention across the book. * Apply a ...
Premier Customer Success Manager
New York, NY · On-site +1
$110K - $140K/yr
... Premier accounts that share a common profile: New and established, steady-revenue customers with ... service, multi-threaded relationships, and high revenue retention across the book. * Apply a ...
Premier Customer Success Manager
New York, NY · On-site +1
$110K - $140K/yr
... Premier accounts that share a common profile: New and established, steady-revenue customers with ... service, multi-threaded relationships, and high revenue retention across the book. * Apply a ...
Pricing Specialist-AT&T
Sandy, UT · Remote
Customer service background * Advanced organizational skills * Microsoft Office365 predominantly with Outlook and Excel * Intermediate computer knowledge * Intermediate comprehension of telecom ...
Pricing Specialist-AT&T
Sandy, UT · Remote
Customer service background * Advanced organizational skills * Microsoft Office365 predominantly with Outlook and Excel * Intermediate computer knowledge * Intermediate comprehension of telecom ...
Be Seen First
Servicing - Customer Care Specialist
Rochester, MI · On-site
$16/hr
Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... Employment is at will unless otherwise governed by applicable law. Search Keywords Customer Care ...
Quick apply
Be Seen First
Servicing - Customer Care Specialist
Rochester, MI · On-site
$16/hr
Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... Employment is at will unless otherwise governed by applicable law. Search Keywords Customer Care ...
Customer Service Representative
Wichita, KS · On-site
$15.75 - $21.50/hr
Customer Service Representative MCI is one of the fastest-growing tech-enabled business services ... At MCI we are committed to fostering an environment where professionals can build meaningful ...
Customer Service Representative
Wichita, KS · On-site
$15.75 - $21.50/hr
Customer Service Representative MCI is one of the fastest-growing tech-enabled business services ... At MCI we are committed to fostering an environment where professionals can build meaningful ...
Customer Service Representative
Auburn, WA · On-site
$20 - $22/hr
Partner with sales and operations teams to ensure a premier customer experience is achieved through ... Our teams are at the heart of our purpose to positively contribute to the communities where we live ...
Customer Service Representative
Auburn, WA · On-site
$20 - $22/hr
Partner with sales and operations teams to ensure a premier customer experience is achieved through ... Our teams are at the heart of our purpose to positively contribute to the communities where we live ...
Customer Service Representative
$21 - $23/hr
At T-Mark, we know great customer experiences start with great people. We're looking for a Customer Service Representative who enjoys helping others, thrives in a fast-paced environment, and knows ...
Customer Service Representative
$21 - $23/hr
At T-Mark, we know great customer experiences start with great people. We're looking for a Customer Service Representative who enjoys helping others, thrives in a fast-paced environment, and knows ...
CUSTOMER EXPERIENCE SPECIALIST
Atlanta, GA · On-site
$17 - $21.50/hr
... of service to Aurora's National Account & Fleet Customer base. This position is about defining ... Multi-manage and track all communication efforts with assigned National Account Premier customers ...
CUSTOMER EXPERIENCE SPECIALIST
Atlanta, GA · On-site
$17 - $21.50/hr
... of service to Aurora's National Account & Fleet Customer base. This position is about defining ... Multi-manage and track all communication efforts with assigned National Account Premier customers ...
CUSTOMER EXPERIENCE SPECIALIST
York, PA · On-site
$17.50 - $22/hr
... of service to Aurora's National Account & Fleet Customer base. This position is about defining ... Multi-manage and track all communication efforts with assigned National Account Premier customers ...
CUSTOMER EXPERIENCE SPECIALIST
York, PA · On-site
$17.50 - $22/hr
... of service to Aurora's National Account & Fleet Customer base. This position is about defining ... Multi-manage and track all communication efforts with assigned National Account Premier customers ...
Contact Center Customer Service Representative
Las Cruces, NM · On-site
$11.50 - $15.50/hr
Customer Service Representative MCI is one of the fastest-growing tech-enabled business services ... At MCI we are committed to fostering an environment where professionals can build meaningful ...
Contact Center Customer Service Representative
Las Cruces, NM · On-site
$11.50 - $15.50/hr
Customer Service Representative MCI is one of the fastest-growing tech-enabled business services ... At MCI we are committed to fostering an environment where professionals can build meaningful ...
Full-Time Customer Service Representative
Killeen, TX · On-site
$14.25 - $19.50/hr
Customer Service Representative MCI is one of the fastest-growing tech-enabled business services ... At MCI we are committed to fostering an environment where professionals can build meaningful ...
Full-Time Customer Service Representative
Killeen, TX · On-site
$14.25 - $19.50/hr
Customer Service Representative MCI is one of the fastest-growing tech-enabled business services ... At MCI we are committed to fostering an environment where professionals can build meaningful ...
Contact Center Customer Service Representative
Dallas, TX · On-site
$16 - $21.50/hr
Customer Service Representative MCI is one of the fastest-growing tech-enabled business services ... At MCI we are committed to fostering an environment where professionals can build meaningful ...
Contact Center Customer Service Representative
Dallas, TX · On-site
$16 - $21.50/hr
Customer Service Representative MCI is one of the fastest-growing tech-enabled business services ... At MCI we are committed to fostering an environment where professionals can build meaningful ...
Customer Service Openings - Hiring Immediately
Wichita, KS · On-site
$15.75 - $21.50/hr
Customer Service Agent MCI is one of the fastest-growing tech-enabled business services companies ... At MCI we are committed to fostering an environment where professionals can build meaningful ...
Customer Service Openings - Hiring Immediately
Wichita, KS · On-site
$15.75 - $21.50/hr
Customer Service Agent MCI is one of the fastest-growing tech-enabled business services companies ... At MCI we are committed to fostering an environment where professionals can build meaningful ...
Contact Center Customer Service Representative
Killeen, TX · On-site
$14.25 - $19.50/hr
Customer Service Representative MCI is one of the fastest-growing tech-enabled business services ... At MCI we are committed to fostering an environment where professionals can build meaningful ...
Contact Center Customer Service Representative
Killeen, TX · On-site
$14.25 - $19.50/hr
Customer Service Representative MCI is one of the fastest-growing tech-enabled business services ... At MCI we are committed to fostering an environment where professionals can build meaningful ...
Customer Service Representative
Buffalo, NY · On-site
$21 - $23/hr
At T-Mark, we know great customer experiences start with great people. We're looking for a Customer Service Representative who enjoys helping others, thrives in a fast-paced environment, and knows ...
Customer Service Representative
Buffalo, NY · On-site
$21 - $23/hr
At T-Mark, we know great customer experiences start with great people. We're looking for a Customer Service Representative who enjoys helping others, thrives in a fast-paced environment, and knows ...
Customer Service Representative
Vacaville, CA · On-site
$20 - $22/hr
For more information, visit us at . As a Customer Success Representative, you'll be part of a ... Partner with sales and operations teams to ensure a premier customer experience is achieved through ...
Customer Service Representative
Vacaville, CA · On-site
$20 - $22/hr
For more information, visit us at . As a Customer Success Representative, you'll be part of a ... Partner with sales and operations teams to ensure a premier customer experience is achieved through ...
Customer Service Representative
$16.50 - $22.50/hr
Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal ...
Customer Service Representative
$16.50 - $22.50/hr
Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal ...
Customer Service Representative
Philadelphia, NY · On-site
$16 - $18/hr
... receive premier customer service by processing a variety of basic banking service functions ... At least one year of cash management and customer service experience. 3 years of experience in ...
Quick apply
Customer Service Representative
Philadelphia, NY · On-site
$16 - $18/hr
... receive premier customer service by processing a variety of basic banking service functions ... At least one year of cash management and customer service experience. 3 years of experience in ...
Customer Service Representative
Dallas, TX · On-site
$15.75 - $21.50/hr
Partner with sales and operations teams to ensure a premier customer experience is achieved through ... Our teams are at the heart of our purpose to positively contribute to the communities where we live ...
Customer Service Representative
Dallas, TX · On-site
$15.75 - $21.50/hr
Partner with sales and operations teams to ensure a premier customer experience is achieved through ... Our teams are at the heart of our purpose to positively contribute to the communities where we live ...
Customer Service Representative
Rocky Mount, VA · On-site
$20/hr
Partner with sales and operations teams to ensure a premier customer experience is achieved through ... Our teams are at the heart of our purpose to positively contribute to the communities where we live ...
Customer Service Representative
Rocky Mount, VA · On-site
$20/hr
Partner with sales and operations teams to ensure a premier customer experience is achieved through ... Our teams are at the heart of our purpose to positively contribute to the communities where we live ...
At T Premier Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do at&t premier customer service jobs pay per hour?
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States with the most job openings for At&T Premier Customer Service jobs include:
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The top searched job categories for At&T Premier Customer Service jobs are:
- Vice President At&T Premier Customer Service
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Job description
Insightful is a market-leading platform for employee productivity and workforce analytics. We process really big data, synthesize it into actionable insights and ultimately provide a best-in-class/easy-to-use product which empowers enterprise customers to improve employee productivity, business processes and overall staff well-being.
This CSM owns a high-count book of existing Premier accounts that share a common profile: New and established, steady-revenue customers with limited near-term expansion headroom. The book is large in account and engagement across it is deliberately uneven — some accounts need a maintained cadence, some are healthy on a light-touch/reactive model, and some have gone quiet and need to be re-engaged.
The job is to protect that revenue effectively. Success looks like high retention across the whole book, a disciplined renewal process, dormant accounts brought back into an active relationship, and the small number of accounts that do show growth signals identified early and routed to the right senior owner. This role requires a sharp ability to prioritize efforts based on a number of factors ranging from the customer's use case, technical requirements, training needs, etc.
It reports to the Head of Customer Success and works closely with Product, Sales, and Support.
Responsibilities:
- Own a substantial book of existing Premier accounts requiring varying levels of engagement — delivering reliable service, multi-threaded relationships, and high revenue retention across the book.
- Apply a differentiated engagement model: maintain a steady cadence with actively managed accounts, keep light-touch/reactive accounts healthy and responsive, and run proactive outreach to re-open relationships with dormant accounts.
- Own the renewal and forecasting process for your book, including proactive churn prevention and timely, accurate renewal forecasting.
- Drive product adoption and ensure each customer's solution is configured for maximum value and aligned to best practices.
- Identify accounts that show genuine expansion or strategic signals, and graduate them to the appropriate senior Premier or Strategic CSM rather than leaving growth on the table.
- Onboard customers entering your book — including accounts promoted in from the Core segment — through kickoff, use-case discovery, and product training, scaled appropriately to account size.
- Build long-term relationships and grow customer advocacy through case studies, testimonials, reviews, and references.
- Understand each customer's pain points and how Insightful solves them, and funnel that feedback to Product and other internal stakeholders.
- Monitor and analyze product usage across your book to spot risk and opportunity early.
- Be an Insightful product expert and stay current on the roadmap and upcoming releases.
- Act as the liaison between customers and internal teams (Sales, Support, Product, Billing).
- Support customers day to day over email, phone, online presentations, and screen-share — including efficient, scaled and one-to-many formats where they serve the customer well.
- Stay on top of every open issue or challenge a customer is experiencing with the product through to resolution.
- Manage customer subscriptions and billing in Insightful's payment system.
- Keep all customer information accurate and current in the CRM — essential discipline for a high-volume book.
- Carry out other related duties as directed by the Company's leadership.
You are a great fit for this role if you have:
- 3+ years in customer success, account management, or a comparable client-facing role in B2B SaaS.
- Demonstrated ability to manage a mid-size (40-50) book of accounts without letting things slip — strong organization, prioritization, and follow-through.
- Clear, professional written and verbal communication, including the ability to run a crisp customer call or screen-share.
- Proficiency with a CRM and customer success tooling; comfort working from data and usage signals.
- Self-directed and process-oriented — someone who can run playbooks consistently and improve them over time.
Bonus points:
- Familiarity with CRM's, Customer Success, and Product-analytics tooling (We use Hubspot, Vitally, and Pendo).
How success is measured:
- Gross revenue retention across the book.
- Renewal forecast accuracy and on-time renewal execution.
- Re-engagement of dormant accounts (relationships reopened, accounts returned to active status).
- Account opportunities identified and shared with appropriate stakeholders
- Customer satisfaction and CRM data quality across the book.