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Night Shift Customer Service Representative Teleperformance Jobs

1st Shift CSR

Chesterfield, MO · On-site

$17 - $20/hr

The 1st Shift Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. The schedule for this position is M-F 6am-2pm. Supervisory ...

Customer Service Representative

Tucson, AZ · On-site

$13.75 - $18.75/hr

Staff Experts, LLC is currently seeking to fill Customer Service Representative positions. If you ... Day shift & Night Shift Must be able to work a rotating shift schedule. Some weeks you will work a ...

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Night Shift Customer Service Representative Teleperformance information

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$9

$18

$26

How much do night shift customer service representative teleperformance jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for night shift customer service representative teleperformance in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Night Shift Customer Service Representatives at Teleperformance?

Night Shift Customer Service Representatives at Teleperformance are professionals who handle customer inquiries, issues, and support requests during nighttime hours. Their responsibilities include answering calls, resolving problems, providing information about products or services, and ensuring customer satisfaction for clients operating in different time zones. Working the night shift often involves overnight or late evening hours, requiring adaptability and strong communication skills. These representatives are vital in providing 24/7 support to Teleperformance's global clientele.

What are the unique challenges of working as a Night Shift Customer Service Representative at Teleperformance, and how can I prepare for them?

Working the night shift as a Customer Service Representative at Teleperformance often means adjusting your sleep schedule and maintaining high energy levels during non-traditional hours. You may encounter customers from different time zones and backgrounds, requiring strong communication and problem-solving skills. It's important to establish a healthy routine, prioritize self-care, and actively engage with your team to stay connected and motivated. Teleperformance typically offers support through training, wellness initiatives, and opportunities for advancement, helping night shift employees succeed in a dynamic and fast-paced environment.

What are the key skills and qualifications needed to thrive as a Night Shift Customer Service Representative at Teleperformance, and why are they important?

To thrive as a Night Shift Customer Service Representative at Teleperformance, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is important. Patience, resilience, and the ability to manage stress are standout soft skills for handling challenging customer interactions during non-traditional hours. These competencies ensure efficient issue resolution, customer satisfaction, and reliable service delivery throughout the night shift.
More about Night Shift Customer Service Representative Teleperformance jobs
What cities are hiring for Night Shift Customer Service Representative Teleperformance jobs? Cities with the most Night Shift Customer Service Representative Teleperformance job openings:
What states have the most Night Shift Customer Service Representative Teleperformance jobs? States with the most job openings for Night Shift Customer Service Representative Teleperformance jobs include:
Infographic showing various Night Shift Customer Service Representative Teleperformance job openings in the United States as of July 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Temporary. Highlights an 85% In-person, 4% Hybrid, and 11% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - Night Shift

Allied Tech

Austin, TX • Remote

$56K - $68K/yr

Full-time

Re-posted 2 days ago


Job description

Customer Service Representative - Night Shift

There are two kinds of people in this world: those who light up a room when they walk in, and those who light it up when they leave. We're looking for the first kind.


What is the pay?

  • $56,000 - $68,000 per year, based on experience
  • Individual performance-based bonus up to 10% of salary
  • Company performance-based bonus up to 10% of salary

What are the benefits?

  • Fully remote position
  • Competitive health, dental, and vision insurance
  • 401(k) with up to 6% company match
  • 40 days of paid time off, inclusive of vacation, sick days, and holidays
  • $200/month home-office stipend
  • Promote-from-within culture with clear opportunities for advancement

What will I be doing?

  • Responding to customer inquiries across phone, live chat, and ticketing systems
  • Resolving complex cases escalated by Customer Service Representatives
  • Troubleshooting both common and uncommon problems and guiding customers to solutions
  • Identifying patterns in escalated cases and surfacing insights to leadership
  • Documenting interactions accurately within internal systems
  • Following established processes to deliver consistent, high-quality support
  • Representing client brands with empathy and professionalism

What are the requirements?

  • Excellent written communication, including grammar, punctuation, and spelling
  • Comfortable navigating multiple software systems simultaneously
  • Fast, reliable internet connection and a distraction-free work environment

What additional qualifications could I have?

  • 1+ years customer service-related experience
  • 1+ year experience with phone, chat, and ticketing software systems

What shifts are available?

This role supports 24/7 coverage across our client base, with 3 different shift schedules available. Team members work a rotating 5-on / 2-off schedule, with days off shifting periodically so that weekend shifts are shared equally across the team. Each shift is 8 hours and averages 40 hours per week.

  • Night Shift: 12:00 AM - 8:00 AM Central Time (CT)

Great customer service is about more than answering questions -- it's about creating trust, solving problems, and making people feel taken care of. If that sounds like the kind of work you do best, we'd love to hear from you.