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At&T Premier Customer Service Jobs (NOW HIRING)

Marukai

Produce Associate (2026)

Gardena, CA

$15.75 - $19.75/hr

Customers are provided with a variety of products that you won't find in a typical grocery store ... Providing premier customer service, including greeting them and responding to questions Engaging in ...

Empower

Premier Service Associate

$45K - $62K/yr

Engage customers in an Investment Recommendation Conversation. * Deliver an efficient and ... Job Posting End Date at 12:01 am on: 09-19-2026

T-Roc

Field Merchandiser

Ontario, CA · On-site

$17.75 - $20/hr

At T-ROC (The Revenue Optimization Companies), we blend innovation, technology, and an energetic ... customer service at the retailers we support. You will drive our fleet vehicle within your market ...

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How much do at&t premier customer service jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for at&t premier customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is AT&T Premier Customer Service?

AT&T Premier Customer Service is a specialized support team dedicated to business customers who use AT&T's Premier online platform for managing their wireless accounts and services. This service provides assistance with account management, billing questions, technical support, and device orders tailored to business needs. The Premier Customer Service team is trained to handle the unique requirements of business clients, offering solutions that help businesses operate efficiently and resolve issues quickly. Access to Premier Customer Service is typically available to authorized business account holders through dedicated phone lines, online chat, or the AT&T Premier portal.

What are the key skills and qualifications needed to thrive as an AT&T Premier Customer Service representative?

To excel as an AT&T Premier Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and AT&T-specific products and services is typically required. Patience, active listening, and a customer-focused attitude distinguish top performers in this role. These competencies are crucial for effectively resolving customer issues, ensuring satisfaction, and maintaining AT&T’s reputation for quality service.

What are some common challenges faced by AT&T Premier Customer Service representatives, and how can they be managed?

AT&T Premier Customer Service representatives often encounter challenges such as handling high call volumes, resolving complex account issues for business customers, and adapting to evolving product offerings. Managing these challenges typically involves leveraging in-depth training resources, collaborating closely with team members and technical support, and utilizing AT&T's internal knowledge bases. Representatives who proactively seek feedback and embrace continuous learning tend to excel in this dynamic environment and may find opportunities for advancement into supervisory or specialist roles.

Is AT&T Premier Customer Service a good job?

AT&T Premier Customer Service roles typically involve assisting business clients with account management and technical support, requiring strong communication and problem-solving skills. The job often offers competitive pay, benefits, and opportunities for advancement, but workload and customer interactions can be demanding. Overall, it can be a stable position for those interested in telecommunications and customer service careers.
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At T Premier Customer Service jobs near you
Infographic showing various At&T Premier Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Field Service Technician - Customer Service

Dallas, TX • On-site

Premier Tech Ltd
IT Services • 51 - 200 employees
Learn more about Premier Tech Ltdexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 hours ago

Key responsibilities

  • Service, maintain, and upgrade industrial automation and packaging equipment at customer sites.

  • Advise and train customers on equipment operation, safety, and optimization recommendations.

  • Audit equipment, troubleshoot issues, and provide technical support to ensure optimal system performance.

Premier Tech rating

8.7

Company rating: 8.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Step into the role of a Field Service Technician and become the driving force behind optimizing industrial automation and packaging equipment. You'll not only take charge of servicing, maintaining, and upgrading cutting-edge systems but also act as a trusted advisor, empowering customers to achieve their manufacturing and corporate ambitions. From audits and safety plans to retrofits and training recommendations, you'll deliver innovative, integrated solutions that elevate performance and productivity. If you thrive on solving complex challenges and creating lasting customer impact, this role is your opportunity to shine!
Why join Premier Tech
  • Who we are: Premier Tech - YouTube

Your future work environment
  • Thanks to our team's flexible and agile approach, this role can be performed remotely and involves regular travel to our customer sites. Proximity to our Salt Lake City Office is preferred to assist with local work and training when not on the road.

Your future team
At Premier Tech Systems and Automation, we enhance our clients' manufacturing facility efficiency by integrating innovative and high-value systems leveraging the full potential of robotics. We are among the largest conditioning, handling, and packaging automated equipment suppliers in the world - whether for nutrition, agriculture, organics or industrial products.
What we offer
  • Health, vision, and dental insurance plans
  • Short-Term & Long-Term Disability
  • Life insurance
  • Health savings and flexible spending accounts
  • Telehealth
  • Team member and family assistance program
  • 401(K) retirement plan with company match (after 90 days)
  • Skills development through University of Premier Tech platform

Your future role
  • Manage uptime by proactively identify and address customers' challenges
  • Advise and train customers on the equipment
  • Understand and integrate customer operations and management needs into clear actions and recommendations
  • Facilitate a harmonious relationship with customers and team members across functions
  • Report daily on activity, book travels, and report timesheet and expenses in timely manner
  • Provide technical phone support for troubleshooting and supporting colleagues
  • Maintain availability for communication with management and customer
  • Promote services, parts, retrofits and training recommendations to customers in line with helping them reach their objectives
  • Audit equipment and provide recommendations to optimize uptime
  • Test equipment to make sure it meets safety regulations
  • Promote health and safety to mitigate risks and safety issues
  • Adapt to a changing travel and work schedule. Weekly travel is required. The ability to shift priorities and role with changes is key to taking care of our customer base
  • Work up to 12 hours per day, possibly nights and weekends as per customer request

Technical skills
  • Mechatronic and electro-mechanic
  • Robotics - FANUC or similar preferred
  • Controls - VFD, PLCs, HMI, Allen Bradley or similar
  • Electrical - high and low voltage
  • Mechanical
  • Pneumatics
  • Hydraulics

Required skills
  • Proven work experience as a field service technician with electromechanical, pneumatic or hydraulic equipment
  • Associate degree with emphasis in mechanical, electrical or automation, preferred but not an absolute requirement
  • Ability to interpret electrical, mechanical, pneumatic schematics
  • PLC troubleshooting experience, i.e., the ability to upload and download
  • High safety proficiency
  • Consultative selling skills
  • Excellent time management skills
  • Great communication and training skills
  • Proficiency in Microsoft Word, Excel, Outlook
  • Ability to climb a ladder and lift a minimum of 50 lb weight
  • Valid US passport and up-to-date state driver's license
  • U.S. work authorization required (sponsorship not currently available); must be able to travel internationally as needed
  • Service of packaging machinery - an asset

Do these words spark your interest?
PLCs, automation, industrial machinery, troubleshooting, travel, customer service
Do your eyes light up when you read about this great opportunity? Apply now, we look forward to meeting you!
If you are ready to take on this challenge, please bring your drive, ambition and talent, and let's partner together!

What Premier Tech employees say

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