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Peco Energy Customer Service Jobs (NOW HIRING)

Delmarva Power

Mgr Regional Elec Ops

Millsboro, DE · On-site

$68K - $92K/yr

... Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). We're ... customers and all-around quality of service. Provide support of storm restoration strategy.

PEPCO

Lead Building Engineer

Washington, DC · On-site

$104K - $137K/yr

... million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and ... PECO), and Potomac Electric Power Company (Pepco). In our relentless pursuit of excellence, we ...

PEPCO

Lead Building Engineer

Washington, DC · On-site

$104K - $137K/yr

... million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and ... PECO), and Potomac Electric Power Company (Pepco). In our relentless pursuit of excellence, we ...

ComEd

Engineering Design Tech

Oakbrook Terrace, IL · On-site

... Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). In our ... May respond to customer needs for service by evaluating standard versus required facilities in ...

PEPCO

Right of Way Rep B

Rockville, MD · On-site

$38K - $43K/yr

... Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). We're ... Provide exceptional customer service while addressing property owner questions, concerns, and ...

ComEd

Engineering Design Tech

Elgin, IL · On-site

... Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). We're ... May respond to customer needs for service by evaluating standard versus required facilities in ...

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Peco Energy Customer Service information

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How much do peco energy customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for peco energy customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What qualifications are needed for Peco Energy Customer Service jobs?

Peco Energy Customer Service positions typically require a high school diploma or equivalent, strong communication skills, and the ability to handle customer inquiries professionally. Some roles may also prefer experience with customer service software or utility industry knowledge.

What are the key skills and qualifications needed to thrive in the Peco Energy Customer Service position, and why are they important?

To thrive as a Peco Energy Customer Service representative, you need strong communication skills, problem-solving abilities, and a basic understanding of utility services or customer account management. Familiarity with customer relationship management (CRM) software and billing systems is typically required, and prior experience in a call center environment can be beneficial. Patience, empathy, and the ability to remain calm under pressure are vital soft skills for this position. These skills ensure that customer inquiries and concerns are resolved efficiently and professionally, maintaining high levels of customer satisfaction.

What does a typical day look like for a Peco Energy Customer Service representative?

A typical day for a Peco Energy Customer Service representative involves fielding customer inquiries via phone, email, or online chat regarding billing, service issues, and account management. You’ll interact with both residential and commercial customers, work closely with internal teams like technical support and billing, and often troubleshoot issues or explain energy programs and policies. The work environment is usually fast-paced, with set schedules and clear performance metrics. Representatives regularly participate in ongoing training to stay updated on system changes and new company offerings, providing plenty of opportunities to develop new skills and grow within the company.

What is a Peco Energy Customer Service?

A Peco Energy Customer Service job involves assisting customers with inquiries about their electric and gas services, billing, payments, and outages. Representatives handle phone calls, emails, or chats to resolve issues, provide account information, and offer support for service requests. Strong communication and problem-solving skills are essential to ensure customer satisfaction.

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Peco Energy Customer Service jobs near you
Infographic showing various Peco Energy Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Waste Connections

Norfolk, VA • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 17 days ago

Waste Connections rating

7.4

Company rating: 7.4 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

29th of 90 rated recycling and waste

Job description

Are you a High Energy CSR?
Do you have Call Center experience?
Bay Disposal is looking for a High Energy Customer Service Representative to join the team at our Hauling location in Norfolk, VA.
Pay rate: $19/hr
DUTIES AND RESPONSIBILITIES:
  • Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
  • Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
  • Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
  • Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
  • Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
  • Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
  • A typical schedule for this position is 8am-5pm Monday-Friday.

WORKING CONDITIONS AND PHYSICAL EFFORT:
  • Work environment is an office setting. Areas are clean, ventilated, and well lighted. Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
  • CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.
  • Also, long periods spent sitting, typing, or looking at a computer screen are common.

MINIMUM JOB REQUIREMENTS:
  • This is an advanced customer service role. Minimum 2 years of Customer Service experience in a high call volume atmosphere required.
  • Experience with MS Word, Excel, and Email required. Typing and 10-key skills are required.
  • Excellent organization and communication skills.
  • This position requires excellent oral and written communication skills.
  • This position requires ability to read and comprehend technical manuals.
  • Bilingual preferred.
  • Ability to analyze and solve problems. Gather data, compile information, and prepare reports.

Apply today and Connect with Your Future!
We offer excellent Family benefits including: medical, dental, vision, flexible spending account, short term & long term disability, life insurance, 401(k) retirement.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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