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Internship Aflac Customer Service Jobs (NOW HIRING)

Aflac

Aflac Agency Owner

Beaumont, TX

An Aflac Agency Owner is an independent business owner responsible for building, leading, and ... Customer service excellence * Presentation and communication skills * Goal-oriented with strong ...

Aflac

Benefits Specialist Aflac DTLA

Pasadena, CA

Aflac, an esteemed leader in the insurance industry, is actively seeking a dynamic candidate to ... They will assist with presentations, provide in-person customer service, and help individuals ...

Aflac

Business & Benefit Consultant

Harrisburg, PA · Hybrid

Aflac Business & Benefit Consultants work directly with business owners and HR representatives to ... Customer/client/business owner (relationship, service, management) * Leadership and management of ...

Aflac

Business & Benefit Consultant

Carlisle, PA · Hybrid

Aflac Business & Benefit Consultants work directly with business owners and HR representatives to ... Customer/client/business owner (relationship, service, management) * Leadership and management of ...

Aflac

Business & Benefit Consultant

York, PA · Hybrid

Aflac Business & Benefit Consultants work directly with business owners and HR representatives to ... Customer/client/business owner (relationship, service, management) * Leadership and management of ...

Bassett Services Inc

CUSTOMER SERVICE

Newton, NC · On-site

$14 - $19/hr

Customer Service Representative The Customer Service Representative will act as a liaison between ... AFLAC * Critical Care Insurance * Hospital Insurance * On-site clinic * Free mental health ...

Aflac

Business & Benefit Consultant

Lancaster, PA · Hybrid

Aflac Business & Benefit Consultants work directly with business owners and HR representatives to ... Customer/client/business owner (relationship, service, management) * Leadership and management of ...

bassett

CUSTOMER SERVICE

Newton, NC

$15 - $20.25/hr

CUSTOMER SERVICE REPRESENTATIVE (Upholstery/Wood) The Customer Service Representative will act as a ... AFLAC · Critical Care Insurance · Hospital Insurance · On-site clinic · Free mental health ...

Bassett Furniture

CUSTOMER SERVICE

Newton, NC · On-site

$15 - $20.25/hr

CUSTOMER SERVICE REPRESENTATIVE (Upholstery/Wood) The Customer Service Representative will act as a ... • AFLAC • Critical Care Insurance • Hospital Insurance • On-site clinic • Free mental ...

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Internship Aflac Customer Service information

What is an internship Aflac Customer Service?

An Internship Aflac Customer Service position is a temporary role designed for students or recent graduates to gain hands-on experience in customer service within Aflac, a leading supplemental insurance provider. Interns in this role assist customers by answering inquiries, resolving issues, and providing information about insurance policies and claims. The internship offers valuable exposure to the insurance industry, enhances communication skills, and can serve as a stepping stone toward a full-time career in customer service or insurance. Interns may also receive training on Aflac's products and systems to better support clients and the customer service team.

What types of projects and responsibilities can an Aflac Customer Service intern expect during their internship?

As an Aflac Customer Service intern, you can expect to support customer inquiries, assist with claims processing, and learn to use key customer relationship management tools. You'll often shadow experienced representatives, participate in team meetings, and help resolve real customer issues under supervision. This role offers hands-on experience in a fast-paced, supportive team environment and provides exposure to insurance industry best practices, which can be valuable for future career advancement.

What key skills and qualifications are needed to thrive as an Aflac Customer Service intern?

To excel as an Aflac Customer Service Intern, you need strong communication skills, attention to detail, and a basic understanding of insurance principles, typically supported by current enrollment in a college program. Familiarity with customer relationship management (CRM) software, Microsoft Office Suite, and phone or email systems is often required. Outstanding interpersonal skills, adaptability, and a positive attitude help you deliver excellent customer experiences and work well within a team. These abilities are crucial for efficiently resolving customer inquiries, supporting policyholders, and contributing to overall customer satisfaction.
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Internship Aflac Customer Service jobs near you
Infographic showing various Internship Aflac Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Aflac Agency Owner

Aflac

Beaumont, TX

Contractor

Posted 26 days ago

Aflac rating

7.2

Company rating: 7.2 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

248th of 311 rated insurance

Job description

An Aflac Agency Owner is an independent business owner responsible for building, leading, and growing an Aflac insurance agency. This role involves recruiting, training, coaching, and managing a team of licensed insurance agents while developing new business opportunities and maintaining relationships with business clients. Agency Owners are accountable for driving sales performance, ensuring compliance with industry regulations, and delivering exceptional customer service.

Key Responsibilities
  • Recruit, hire, train, and mentor a high-performing team of insurance agents.
  • Develop and implement strategic sales plans to achieve agency growth and revenue goals.
  • Prospect and cultivate relationships with businesses to offer Aflac’s supplemental health and life insurance products.
  • Lead sales presentations and client consultations to educate employers and employees on available benefits.
  • Coach agents on sales techniques, product knowledge, and customer relationship management.
  • Monitor individual and team performance, providing ongoing feedback and professional development.
  • Ensure compliance with state insurance regulations, company policies, and ethical sales practices.
  • Manage agency operations, including business planning, budgeting, and performance reporting.
  • Build long-term relationships with clients to promote retention, referrals, and additional sales opportunities.
  • Represent the Aflac brand within the local business community through networking and community involvement.
Qualifications
  • High school diploma or equivalent required; bachelor’s degree preferred.
  • Active state health and life insurance license or the ability to obtain one.
  • Previous experience in sales, business development, management, or insurance is preferred.
  • Proven ability to recruit, develop, and lead successful teams.
  • Strong entrepreneurial mindset with the ability to operate an independent business.
  • Excellent communication, negotiation, and interpersonal skills.
  • Self-motivated with strong organizational and time management abilities.
  • Proficiency with CRM systems and Microsoft Office applications.
Required Skills
  • Leadership and team development
  • Sales strategy and business development
  • Relationship management
  • Recruiting and talent development
  • Coaching and performance management
  • Financial and business planning
  • Problem-solving and decision-making
  • Customer service excellence
  • Presentation and communication skills
  • Goal-oriented with strong accountability
Compensation

Agency Owners are independent contractors whose income is generally performance-based and may include commissions on personal sales, overrides based on agency production, performance incentives and bonuses, renewal commissions, and business growth incentives where applicable.

Work Environment

The role is primarily field-based, with local travel to meet business clients. Agency Owners have a flexible schedule and the ability to manage an independent business. The work may include office responsibilities, client meetings, recruiting events, and networking activities.

Core Competencies
  • Entrepreneurial leadership
  • Strategic planning
  • Sales management
  • Team building
  • Client relationship management
  • Business development
  • Ethical decision-making
  • Results orientation
  • Adaptability
  • Professionalism

This role is well-suited for experienced sales professionals, business leaders, or entrepreneurs who enjoy developing people, growing a business, and helping employers provide supplemental insurance benefits to their employees.

What Aflac employees say

Pay

Benefits

Hours and flexibility

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