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Remote Shopify Chat Support Jobs in Toronto, ON (NOW HIRING)

Remote Role Responsibilities * Evaluate and optimize Shopify store performance to enhance user ... Provide ongoing support and improvements for existing Shopify setups. * Work independently and ...

... support multiple development projects across our brands and platforms. This role will involve working on a variety of projects, including Shopify apps, and ongoing Shopify store updates . Remote Work ...

This opportunity is remote! The first week will be spent with our dedicated Service Desk Training ... Provide over-the-phone, email, and chat support. * Identify, diagnose, and resolve all customer ...

... remote-first environment where priorities evolve quickly. * Strong understanding of Shopify, ... Please let us know if you require any support, and we'll work with you to meet your needs. We ...

Remote (Toronto, Canada) Reports to: Head of Customer Success Work Authorization: Candidates must ... Shopify brands. We help merchants reduce support tickets, recover lost revenue from returns, and ...

Fully remote full time positions * Individuals are assigned 5 shifts per week, with 2 consecutive ... and chat. We have a variety of smart home products and services and requests may be fairly ...

Fully Remote (Canada, EST time zone) Compensation: Salary + Bonus + Health Benefits About Veem Veem ... The successful candidate will support customers through phone, email, and live chat while also ...

... and live chat, with an emphasis on clarity and customer service excellence. Perform remote ... Support and troubleshoot computer networks, including IP addressing, switches, PoE devices, and ...

... and live chat, with an emphasis on clarity and customer service excellence. Perform remote ... Support and troubleshoot computer networks, including IP addressing, switches, PoE devices, and ...

This is a full-time remote role working in Canada, Monday to Friday, with significant overlap with ... Support a highly available service used by millions of users on a daily basis. Champion productive ...

... supporting customers with semi-complex workflows or technology stacks (eCommerce and Shopify ... Monthly Remote Life and Merchant stipends Recharge | Instagram | Twitter | Facebook Recharge ...

New

... chat interfaces) where they deliver clear value. Support integration between existing systems (e.g. Shopify, SalesLink, EasyTeam) and new solutions. Help triage and prioritize the incoming pipeline ...

Partnerships Lead

Toronto, ON · On-site +1

CA$80K - CA$90K/yr

... with the Shopify ecosystem; experience working with private equity or portfolio companies ... Remote Wellness Support: A remote wellness budget to prioritize your remote work setup and well ...

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Remote Shopify Chat Support information

What is the difference between Remote Shopify Chat Support vs Remote Shopify Customer Service Representative?

AspectRemote Shopify Chat SupportRemote Shopify Customer Service Representative
Primary RoleHandling live chat inquiries related to Shopify storesProviding overall customer support via various channels
Skills & CertificationsKnowledge of Shopify platform, excellent communication skillsCustomer service experience, familiarity with Shopify often preferred
Work EnvironmentOnline, chat-based support within Shopify storesRemote, multi-channel support including chat, email, phone
Industry UsageCommon in e-commerce and retail sectors using ShopifyWidespread across e-commerce, retail, and service industries

While both roles involve supporting Shopify customers remotely, Remote Shopify Chat Support focuses specifically on live chat interactions related to Shopify stores, requiring platform-specific knowledge. In contrast, Remote Shopify Customer Service Representatives handle broader customer inquiries across multiple channels, often with a wider range of issues. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are popular job titles related to Remote Shopify Chat Support jobs in Toronto, ON? For Remote Shopify Chat Support jobs in Toronto, ON, the most frequently searched job titles are:
What cities near Toronto, ON are hiring for Remote Shopify Chat Support jobs? Cities near Toronto, ON with the most Remote Shopify Chat Support job openings:
Infographic showing various Remote Shopify Chat Support job openings in Toronto, ON as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% Remote job distribution.

Shopify Consultant - Fully Remote | Upto $70/hr

Mercor

Toronto, ON • Remote

CA$70/hr

Full-time

Re-posted 12 days ago


Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Shopify Expert
Type: Contract
Compensation: $50–$70/hour
Location: Remote

Role Responsibilities

  • Evaluate and optimize Shopify store performance to enhance user experience.
  • Design and implement custom solutions using Shopify's agent to meet client needs.
  • Collaborate with clients to understand requirements and deliver tailored Shopify solutions.
  • Provide ongoing support and improvements for existing Shopify setups.
  • Work independently and asynchronously to meet project deadlines.

Qualifications

Must-Have

  • Experience using Shopify's agent.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.