2

Remote Shopify Chat Support Jobs in Utah (NOW HIRING)

Customer Support Technician

Provo, UT · Remote

$17.25 - $23.50/hr

Product specialist for our applications for dental offices. (Tier 1) * Providing support via chat, email, talk, remote session(s) (multi tasking required) Day to Day Operations: * Omni-Channel ...

... chat-based candidate engagements for over 1200 pioneering customers around the globe. As a member ... Frontline Support: Serve as the first responder for hardware, software, and account access issues ...

... chat-based candidate engagements for over 1200 pioneering customers around the globe. As a member ... Frontline Support: Serve as the first responder for hardware, software, and account access issues ...

... chat-based candidate engagements for over 1200 pioneering customers around the globe. As a member ... Frontline Support: Serve as the first responder for hardware, software, and account access issues ...

... chat-based candidate engagements for over 1200 pioneering customers around the globe. As a member ... Frontline Support: Serve as the first responder for hardware, software, and account access issues ...

Customer Support - French

Orem, UT · Remote

$14.75 - $19/hr

This is an in-house position, and we are not looking to hire remote employees at this time ... Provide basic customer support and account maintenance via phone, email, or chat * Scope customers ...

Where you'll work This role will be fully remote and based in Salt Lake City. Responsibilities ... chat, utilizing AI-powered tools to optimize quality and efficiency * Compose thoughtful ...

Where you'll work This role will be fully remote and based in Salt Lake City. Responsibilities ... chat, utilizing AI-powered tools to optimize quality and efficiency Compose thoughtful ...

Where you'll work This role will be fully remote and based in Salt Lake City. Responsibilities ... chat, utilizing AI-powered tools to optimize quality and efficiency * Compose thoughtful ...

next page

Showing results 1-20

Remote Shopify Chat Support information

What is the difference between Remote Shopify Chat Support vs Remote Shopify Customer Service Representative?

AspectRemote Shopify Chat SupportRemote Shopify Customer Service Representative
Primary RoleHandling live chat inquiries related to Shopify storesProviding overall customer support via various channels
Skills & CertificationsKnowledge of Shopify platform, excellent communication skillsCustomer service experience, familiarity with Shopify often preferred
Work EnvironmentOnline, chat-based support within Shopify storesRemote, multi-channel support including chat, email, phone
Industry UsageCommon in e-commerce and retail sectors using ShopifyWidespread across e-commerce, retail, and service industries

While both roles involve supporting Shopify customers remotely, Remote Shopify Chat Support focuses specifically on live chat interactions related to Shopify stores, requiring platform-specific knowledge. In contrast, Remote Shopify Customer Service Representatives handle broader customer inquiries across multiple channels, often with a wider range of issues. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are the most commonly searched types of Shopify Chat Support jobs in Utah? The most popular types of Shopify Chat Support jobs in Utah are:
What are popular job titles related to Remote Shopify Chat Support jobs in Utah? For Remote Shopify Chat Support jobs in Utah, the most frequently searched job titles are:
What cities in Utah are hiring for Remote Shopify Chat Support jobs? Cities in Utah with the most Remote Shopify Chat Support job openings:

Customer Support Technician

Flex Dental

Provo, UT • Remote

$17.25 - $23.50/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

About Flex Dental:
Flex is an innovative and quickly growing software company that focuses on providing a great product and exceptional support and service. Flex's Software works directly with Dental Companies located in the United States.
This position has set hours, Monday - Friday, paid holidays, and full benefits. This position will require multi-tasking, cross department communication, and focuses on efficient and quick speed-to-resolution service.
Learn more at: https://flex.dental
Job Overview:
  • Product specialist for our applications for dental offices. (Tier 1)
  • Providing support via chat, email, talk, remote session(s) (multi tasking required)
Day to Day Operations:
  • Omni-Channel Support (Chat, Phone, and Email)
  • Internal collaboration with support, training, and billing departments
  • External collaboration with client's IT services/third parties
  • Engaging with clients as a product specialist for all needs (questions, troubleshooting, updates, etc.)
  • Individual and Team-Based Problem Solving
  • Working with Tier 2/Escalation Support Representative
  • Connecting to clients via remote software
Required Experience:
  • Ability to work collaboratively with all team members, including: support, trainers, developers, managers, and administrators.
  • Ability to multi-task efficiently (providing multi-channel support simultaneously)
  • Critical thinking/Troubleshooting
  • Self Manage Workload (Prioritization, Time Management)
  • Ability to be self-directed, prioritize tasks, and organize overall workload.
  • Ability to work effectively in a fast-paced environment
  • Provide accurate and quick support
Preferred Experience:
  • Technical Support Background (2 years of customer service experience preferred)
  • Understanding of Windows Operating System(s)
  • Previous High Pace Work Experience
  • Experience with Multi-Channel Support