ZipRecruiter

Log In

1

Overnight Shopify Chat Support Jobs in Michigan (NOW HIRING)

Eccalon LLC

E-Commerce Manager

Detroit, MI · On-site

Provide responsive, solution-oriented customer support via Gorgias (email, chat, and phone ... Proficiency with Shopify Plus, Google Analytics, and Gorgias (or comparable customer support ...

Micro Auto Paint & Supplies, Inc.

Be Seen First

Customer Service Representative

Highland Park, MI · On-site

$17/hr

This role combines customer support with product and data management responsibilities. The ideal ... Responsibilities: · Provide customer service by phone, email, and eBay online chat. · Assist ...

burton

Seasonal Burton Guide Basecamp Team

Burton, MI · On-site

$20/hr

Support customers by driving a platinum customer experience via phone, chat and email contacts ... Shopify, Navis, New Store, Inntopia, Five9, Avaya, etc.) Preferred Candidate Will: * Have one ...

Great Wolf Lodge

Security Attendant

Traverse City, MI · On-site

$17/hr

Pay: $17.00  Some locations offer a $1 pay differential for individuals working the overnight ... We offer flexible scheduling, access to a holistic wellness program and technology, and support ...

Great Wolf Resorts

Security Attendant

Traverse City, MI · On-site

$17/hr

Pay: $17.00 Some locations offer a $1 pay differential for individuals working the overnight shift ... We offer flexible scheduling, access to a holistic wellness program and technology, and support ...

All JobsShopify Chat Support JobsOvernight Shopify Chat Support JobsOvernight Shopify Chat Support Jobs in Michigan

Overnight Shopify Chat Support information

What is the difference between Overnight Shopify Chat Support vs Shopify Customer Service Representative?

AspectOvernight Shopify Chat SupportShopify Customer Service Representative
Work HoursNight shifts, typically overnightDay shifts, regular business hours
Work EnvironmentRemote, online chat supportRemote or in-office, multi-channel support
Required SkillsChat communication, Shopify platform knowledgeCustomer service skills, Shopify familiarity
Industry UsageeCommerce, online retail

Overnight Shopify Chat Support focuses on providing customer assistance via live chat during night hours, primarily handling Shopify store inquiries. Shopify Customer Service Representatives may work during regular hours and handle multiple communication channels. Both roles require Shopify platform knowledge, but Overnight Shopify Chat Support emphasizes night shift availability and chat skills, while Customer Service Representatives often handle broader customer interactions during daytime hours.

What are the most commonly searched types of Shopify Chat Support jobs in Michigan?

The most popular types of Shopify Chat Support jobs in Michigan are:

What are popular job titles related to Overnight Shopify Chat Support jobs in Michigan?

For Overnight Shopify Chat Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Overnight Shopify Chat Support jobs in Michigan look for?

The top searched job categories for Overnight Shopify Chat Support jobs in Michigan are:

What cities in Michigan are hiring for Overnight Shopify Chat Support jobs?

Cities in Michigan with the most Overnight Shopify Chat Support job openings:

Overnight Shopify Chat Support jobs near you

Inside Sales Support Specialist - Seasonal/Part-time

Ernesta

Birmingham, MI • On-site

$30/hr

Part-time

Posted 16 days ago

Job description

About Ernesta:
Ernesta believes that more soft surfaces mean happier homes. Our vision? To bring gorgeous, design-focused custom rugs to your places of gathering through an enjoyable, simple and affordable experience.
Guided by our collective mission, our team is driven, hardworking, and highly ambitious. We're problem solvers, innovators and design enthusiasts. We are relentlessly focused on delivering beautiful, and delightfully simple solutions for our customers, creating curated and considered spaces to live in.
About You:
First and foremost, you love the world of design! From furniture to art, and everything in between, you have a passion for spaces and a point of view to share. You find it easy to flex between many different tasks and enjoy a dynamic work environment. Connecting with people, understanding their perspectives and finding solutions excites and motivates you. You pride yourself on providing phenomenal customer service at every turn.
About the Role:
Ernesta is seeking a Seasonal Inside Sales Support Specialist to provide administrative and operational support to our Design & Sales Specialist team during our busiest season.
This role is ideal for someone with prior sales or account support experience who thrives behind the scenes, enjoys keeping projects organized, and understands how to move opportunities forward. Rather than owning the sales conversation, you'll help remove administrative work from the Inside Sales team so they can focus on building relationships and closing business.
You'll play an important role in ensuring trade customers receive timely follow-up, accurate information, and a seamless experience throughout the sales process.
Seasonal Employment
  • In-person, Part-time (up to 29 hours/week)
  • Duration: Hire date through January 30th 2027
  • Hourly Rate: up to $30/hour

What You'll Do:
  • Support Design & Sales Specialists with administrative tasks throughout the sales cycle
  • Offer elevated, consultative service across multiple channels (in person, chat, text, email, phone) to create a personalized experience
  • Deliver exceptional design and product expertise to Ernesta's customers
  • Support the Inside Sales tea, through communication and proactive outreach
  • Qualify leads and identify opportunities for upselling, cross-selling, and expanding customer orders
  • Advise customers on how to size, floor plan layouts, and material selection
  • Ability to navigate between multiple software applications
  • Maintain a clean, organized, and on-brand showroom that delights clients at every touchpoint
  • Spread kindness through every touchpoint, creating brand fans!
  • This is an in-person role, based out of our showroom located at 138 W Maple Rd. in Birmingham, MI.

Qualifications Include:
  • 2+ years of experience in a consumer-facing role
  • 2+ years of customer service and/or direct consumer sales
  • High level of proficiency working online across multiple software tools such as Zoom, Google suite, Salesforce, Gladly, Shopify
  • Solutions oriented with sound judgment, business sense, and high integrity
  • Willingness to work in a collaborative environment and wear many hats
  • Great time management and organizational skills
  • Flexible schedule, including weekend and holiday hours

Nice to Have:
  • Knowledge and enthusiasm for the design industry
  • Home furnishings or design industry experience.
  • BA or experience working in a creative field, interior design, art history, architecture, etc.
  • Account management experience

Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
#LI-Onsite

Apply