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Online Dispute Resolution Jobs in Michigan (NOW HIRING)

Attorney

Livonia, MI · On-site

$200K - $300K/yr

... dispute resolution proceedings; Draft discovery demands and responses; Conduct and defend ... For complete details contact Greg Foss at: (609) 584-9000 ext 270 Or submit resume online at: Or ...

Online Dispute Resolution information

What is online dispute resolution?

Online dispute resolution (ODR) refers to the use of digital platforms and technology to help parties resolve disputes outside of traditional courtrooms. It typically involves mediation, arbitration, or negotiation conducted through websites, video calls, or specialized software. ODR provides a convenient, efficient, and often more affordable way for individuals and businesses to settle issues such as consumer complaints, contractual disagreements, or small claims. By using ODR, parties can avoid lengthy legal processes and resolve conflicts from any location.

What are the key skills and qualifications needed to thrive as an online dispute resolution specialist?

To thrive as an Online Dispute Resolution Specialist, you need a background in conflict resolution, legal or mediation training, and strong analytical skills. Familiarity with online dispute resolution platforms, case management software, and relevant certifications in mediation or arbitration are typically required. Exceptional communication, impartiality, and problem-solving abilities are crucial soft skills for building trust and facilitating agreements remotely. These competencies ensure fair, efficient, and effective resolution of disputes in a digital environment.

What are some common challenges faced by professionals in online dispute resolution and how can they be addressed?

Professionals in Online Dispute Resolution (ODR) often face challenges such as managing effective communication between parties who may never meet in person and ensuring the security and confidentiality of sensitive information. Additionally, adapting traditional dispute resolution techniques to digital platforms can be complex. Building strong digital communication skills, staying updated on cybersecurity best practices, and participating in ongoing training on new ODR technologies can help professionals overcome these challenges and foster trust among all parties involved.

What is the difference between Online Dispute Resolution vs Mediation Specialist?

AspectOnline Dispute ResolutionMediation Specialist
CredentialsTypically requires training in dispute resolution and familiarity with online platformsRequires certification in mediation and conflict resolution
Work EnvironmentPrimarily online, remote interactions with clients and partiesOften in-person or hybrid settings, facilitating face-to-face or virtual mediations
Industry UsageUsed across legal, commercial, and consumer sectors for online disputesCommon in legal, community, and organizational contexts for resolving conflicts

Online Dispute Resolution and Mediation Specialist both focus on resolving conflicts, but ODR emphasizes online platforms and remote processes, while Mediation Specialists often work face-to-face or in hybrid settings. ODR is more technology-driven, whereas mediation involves direct interpersonal skills. Both roles are vital in dispute resolution, with overlapping skills but different environments and methods.

What are the most commonly searched types of Dispute Resolution jobs in Michigan?

The most popular types of Dispute Resolution jobs in Michigan are:

What are popular job titles related to Online Dispute Resolution jobs in Michigan?

For Online Dispute Resolution jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Online Dispute Resolution jobs in Michigan look for?

The top searched job categories for Online Dispute Resolution jobs in Michigan are:

Infographic showing various Online Dispute Resolution job openings in Michigan as of August 2026, with employment types broken down into 60% Full Time, 33% Part Time, 3% Temporary, 3% Contract, and 1% Nights. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution.

Medicare Appeals Reviewer I (Dispute Resolution Reviewer I)

St. George Tanaq Corporation

Lansing, MI • On-site

Other

Re-posted 9 days ago


Job description

Medicare Appeals Reviewer I (Dispute Resolution Reviewer I)

Fully Remote•United States

Job Type

Full-time

Description

Overview

Tanaq Support Services (TSS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in health, agriculture, technology, and other government services. TSS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders.

About the Role

We are seeking a Medicare Appeals Reviewer I (Dispute Resolution Reviewer I) to support our federal client. In this role, you will review Medicare enrollment appeal and rebuttal cases, evaluate supporting documentation and evidence, and issue independent determinations based on applicable laws, regulations, policies, and guidelines.

This role will work under general supervision, with moderate latitude for initiative and independent judgment.

This is a remote position that can be based anywhere in the United States; candidates must reside in the United States. Must be able to work on a rotating schedule on weekends and holidays.

Responsibilities

  • Reviews medical records/case file, writes a decision that is clear, concise, and impartial and supports the determination made, and documents review

  • Makes sound, independent decisions based on medical evidence in accordance with statutes, regulation, rulings, and policy

  • Responds to and ensures that all issues raised by the beneficiary, representative, supplier, and provider have been addressed

  • Provides a fair and impartial decision based on current evidence, regulations, policies, and procedures

  • Conducts research using online federal regulations, contract policy, standards of medical practice, contract manuals, coverage issues manuals, medical literature, and other related resources to complete an accurate and well-supported decision

  • Stays abreast of changes in regulations, medical and healthcare practices, policies and procedures

  • Participates in special projects and performs other duties as assigned

Requirements

Required Experience and Skills

  • One (1) year of Medicare appeals, medical review, clinical, healthcare regulatory interpretation/application, healthcare compliance or related experience in a healthcare setting

  • Knowledge and experience following HIPAA regulations and personally identifiable information (PII).

  • Experience using Microsoft 365, including Excel and Word.

  • Must be able to pass Federal and state criminal background checks, as required by client.

  • Must be able to pass a drug screen, as required by the client.

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred Qualifications

  • Experience working within the federal public health agency environment.

  • Experience in appeals and billing.

  • Previous CMS guidelines or manual knowledge, particularly with the No Surprises Act.

  • Medical Coding certified.

Education and Training

  • Associate’s degree or 60 or more credit hours towards a Bachelor’s degree from an accredited college or university in healthcare or related discipline.

  • Experience in Medicare appeals, medical review, clinical, or other related experience in a healthcare setting may be substituted for an Associate’s degree on a year-for-year basis (Experience requirements may be satisfied by full-time experience or the prorated part-time equivalent)

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer. May need to lift 25 pounds occasionally.

Who We Are

Tanaq Support Services (TSS) is a public health contractor, certified 8(a) business, owned by St. George Tanaq Corporation, an Alaska Native Corporation. (ANC). We listen to our stakeholders and leverage our science, technology, communication, and program expertise to understand and provide feedback as we develop solutions.

Our Commitment to Non-Discrimination

Tanaq Support Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law. Tanaq complies with the Drug-free Workplace Act of 1988 and E-Verify.

If you are an individual with a disability and need assistance completing any part of the application process, please email accommodation@tanaq.com to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about the status of applications.

Notice on Candidate AI Usage

Tanaq is committed to ensuring a fair and competitive interview process for all candidates based on their experience, skills and education. To ensure the integrity of the interview process, the use of artificial intelligence (AI) tools to generate or assist with responses during phone, in person and virtual interviews is not allowed. However, candidates who require a reasonable accommodation that may involve AI are required to contact us prior to their interview at accommodation@tanaq.com.

To view this and all our job postings, visit us at:

https://recruiting.paylocity.com/recruiting/jobs/All/a4712c9f-f074-40e8-9a14-bee06660bd81/Tanaq-Support-Services-LLC