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Legal Intake Manager Jobs in Michigan (NOW HIRING)

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Intake Specialist/Legal Assistant at busy Divorce and Family Law Firm: Full-time; fully-paid health ... Strong organizational, writing, proofreading, and time-management skills * Knowledge of court ...

Intake Specialist

Wyoming, MI · On-site

$16 - $21.50/hr

Experience in management, administrative, clerical, insurance, billing, claims, call center, or ... Identity Theft Protection and Legal Plan Requirements Disclosure * Company conducted Background ...

Intake Specialist

Wyoming, MI · On-site

$16 - $21.50/hr

Experience in management, administrative, clerical, insurance, billing, claims, call center, or ... Identity Theft Protection and Legal Plan Requirements disclosure: * Company conducted Background ...

SS Intake Specialist

Troy, MI · On-site

$16.75 - $22.25/hr

Our work demands more than legal knowledge; it requires empathy, persistence, and a genuine ... Key Responsibilities: · Frequent call management abilities, prioritizing your schedule to allow ...

Legal

Troy, MI · On-site

$32 - $41/hr

Monitor and track service of process intake, garnishment processing and routing, and subpoena ... Manage incoming legal department mail and route to the appropriate recipient. * Prepare overnight ...

VA Intake Specialist

Troy, MI · On-site

$18 - $21/hr

Our work demands more than legal knowledge; it requires empathy, persistence, and a genuine ... Key Responsibilities: • Frequent call management abilities, prioritizing your schedule to allow ...

... intake and case management systems. * Assist with the preparation, organization, filing, and ... Three to five years of legal support experience supporting Estate Planning, Health Care and/or ...

VA Intake Specialist

Troy, MI · On-site

$18 - $21/hr

Our work demands more than legal knowledge; it requires empathy, persistence, and a genuine ... Key Responsibilities: • Frequent call management abilities, prioritizing your schedule to allow ...

SS Intake Specialist

Troy, MI · On-site

$18 - $21/hr

Our work demands more than legal knowledge; it requires empathy, persistence, and a genuine ... Key Responsibilities: • Frequent call management abilities, prioritizing your schedule to allow ...

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Legal Intake Manager information

What does a legal intake manager do?

A Legal Intake Manager oversees the process of receiving and evaluating new client inquiries at a law firm or legal organization. They are responsible for ensuring that potential clients are properly screened, their information is accurately collected, and that qualified leads are passed on to attorneys or legal teams. Legal Intake Managers often supervise intake staff, maintain client databases, and optimize the intake process to improve efficiency and client service. Their role is crucial in ensuring a smooth transition from initial contact to becoming a client, thereby supporting the firm's caseload and reputation.

How does a legal intake manager typically collaborate with attorneys and other staff during the client onboarding process?

A Legal Intake Manager works closely with attorneys, paralegals, and administrative staff to ensure a smooth and efficient onboarding process for new clients. They gather and organize initial case information, screen potential clients, and communicate essential details to the legal team. Effective collaboration often involves regular meetings, shared case management systems, and clear protocols for passing along qualified leads. This teamwork helps ensure that attorneys receive all the necessary background before taking on a client, minimizing delays and improving client satisfaction.

What is the difference between Legal Intake Manager vs Legal Assistant?

AspectLegal Intake ManagerLegal Assistant
CredentialsTypically requires a bachelor's degree; certifications like Certified Legal Manager (CLM) are a plusHigh school diploma or associate degree; paralegal certification often preferred
Work EnvironmentLaw firms, legal departments, client intake settingsLaw offices, courts, legal support departments
Primary ResponsibilitiesManaging client intake, initial case assessments, coordinating communicationPreparing legal documents, scheduling, filing, supporting attorneys

The Legal Intake Manager focuses on client onboarding and case assessment, requiring more managerial skills and certifications. In contrast, a Legal Assistant provides administrative support, handling document preparation and scheduling. Both roles are essential in legal settings but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a legal intake manager?

To thrive as a Legal Intake Manager, you need strong knowledge of legal processes, exceptional organizational abilities, and often a background in law or paralegal studies. Familiarity with case management software, CRM platforms, and telephone systems is typically required, along with experience in handling confidential information. Outstanding communication, empathy, and problem-solving skills help you build rapport with potential clients and efficiently triage their needs. These skills and qualities are crucial to ensuring timely, accurate intake of cases, client satisfaction, and effective support for legal teams.
What are the most commonly searched types of Legal Intake jobs in Michigan? The most popular types of Legal Intake jobs in Michigan are:
What job categories do people searching Legal Intake Manager jobs in Michigan look for? The top searched job categories for Legal Intake Manager jobs in Michigan are:
What cities in Michigan are hiring for Legal Intake Manager jobs? Cities in Michigan with the most Legal Intake Manager job openings:
Infographic showing various Legal Intake Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Intake Specialist/Family Law Legal Assistant

Mellin Robinson, P.C.

Troy, MI • On-site

$40K - $50K/yr

Full-time

Medical, PTO

Re-posted 19 days ago

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Job description

Intake Specialist/Legal Assistant at busy Divorce and Family Law Firm:

Full-time; fully-paid health insurance; paid time-off; opportunity for bonuses; and a great work environment!

About Our Firm
We are a busy and growing client-focused family law firm committed to supporting individuals through some of the most important and challenging times in their lives. Our team combines legal expertise with genuine compassion, and we’re looking for an Intake/Legal Assistant who shares our commitment to excellence in client service.

Responsibilities
• Serve as the first point of contact for all current and potential clients, attorneys and court staff via phone and in person appointments
• Conduct intake calls to assess client needs and determine alignment with firm services
• Schedule consultations and coordinate with attorneys for timely follow-ups
• Provide consistent, empathetic communication throughout the client journey
• Monitor and respond to ongoing client inquiries with professionalism and discretion

• Strong organizational, writing, proofreading, and time-management skills

• Knowledge of court processes and procedures, eFiling systems and various court websites, docket searching and document retrieval

• Advanced proficiency in Office 365 (Outlook, Word, Excel) and Adobe PDF

Qualifications
● 1+ years in a client-facing role in a law firm or other professional setting; legal services experience is preferred but not required
● Excellent communication and interpersonal skills, with a calm and compassionate demeanor
● Strong organizational skills and attention to detail
● Ability to handle sensitive information with discretion and professionalism
● Familiarity with CRM or legal intake software is a plus
● Comfortable working in a fast-paced, emotionally sensitive environment
Additional Details
Job Title: Intake Specialist/Legal Assistant
Location: In-Office, Troy, Michigan
Job Type: Full-Time
Compensation: Competitive salary + benefits commensurate with qualifications and experience; opportunity for bonuses

Company Description

We are a busy and growing client-focused family law firm committed to supporting individuals through some of the most important and challenging times in their lives. Our team combines legal expertise with genuine compassion.